FULL NAMES Debra
IDENTITY NUMBER 690**********
CONTACT NUMBERS +27-82-922*-***
NATIONALITY South African
MARITUAL STATUS Married
HOME LANGUAGE English
OTHER LANGUAGES Afrikaans
DRIVERS LICENSE EB and A1
SCHOOL Grenville High School
INSTITUTION Cranefield College of Project and Programme Management QUALIFICATION OBTAINED Postgraduate Diploma in Programme Management – NQF L8 Debbie Harris
96 Arend Road, Safari Gardens
Rustenburg, North West Province, South Africa
To whom it may concern,
Please accept the attached resume for this position as recently advertised. I believe that my combination of technical skills, mining, consulting experience, and business sensibilities would serve you well in this position.
My background and skills will be an advantage to the extent that the position requires analysis of business rules and processes. My current role as Senior MTS Systems Co-ordinator Systems/Database/Graphical Data responsibility is to contribute to the functional performance of Mine Technical Services by coordinating information into a standardized, integrated system necessary for effective information management with in business. The key strengths that I possess for success in this position include, but are not limited to, the following:
• I have successfully implemented, maintained and supported spatial and geographical applications
• I am a self-starter.
• Eager to learn new things.
• Strive for continued excellence.
• Provide exceptional contributions to customer service for all customers. My experience includes but is not limited to:
• System Implementation
• Business Processes and Standards
• Customer service and support
• Problem isolation and analysis
• Problem Solving
• Data Migration
• Coaching and Training
• Software quality testing
• Application and requirement analysis
• Process improvement and documentation
• Project Management
On a more general level, I believe I bring the broad "soft" skills you can have confidence in with a candidate that will represent your company. I trust you would find me to be well- spoken, energetic, confident, and personable, the type of person on whom you can rely on. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. Throughout my career I have strived to keep business issues in the forefront, be it for implementing software, migrating data from one system to another. Managing defects as early as possible or focusing on standards and business processes, allocating resources and prioritizing enhancements to meet strategic objectives. Focusing on business imperatives is a core value of mine, one that I bring to every project on which I work. I greatly appreciate you taking the time to review my credentials and experience. I hope that you'll find my experience, interests, and character intriguing enough to warrant a face- to-face meeting, as I am confident that I could provide value to you and your customers as a member of your team. Please see my resume for additional information on my experience. Sincerely,
SUBJECTS Programme Management
INSTITUTION Cranefield College
QUALIFICATION OBTAINED Advanced Diploma in Project Management – NQF L7 SUBJECTS Project Management
QUALIFICATION OBTAINED Visual Basic Programming for Windows Diploma SUBJECTS Programming
QUALIFICATION OBTAINED Chamber of Mines Certificate in Mine Survey Draughting (1990) SUBJECTS Survey Draughting Theory and Practical
OTHERS MineCAD Advanced(CAD Application)
MRM Tools – Pegs Lite/Survey Actuals
ArcView, GIMS now ESRI
Arc GIS, GIMS now ESRI
Arc Info, GIMS now ESRI
Projections in ArcGIS
MRM Tools – Pegs Lite/Survey Actuals
Bentley Map Geospatial Administrator
AutoCAD R14 Advanced Level 2 Certificate
AutoCAD Map R3
AutoCAD R13 Upgrade Training Certificate
AutoCAD Advanced Training Certificate
AutoCAD Basic Training Certificate
Writing SQL Queries
Managing Projects with MS Project
Leadership for creating the future.(Landmark Education) Visible Felt Leadership
Microsoft Excel 2000 First Time User Certificate
Microsoft Excel 2000 Advanced Certificate
StopeCad Basic Certificate
StopeCad Advanced Certificate
StopeCad System Administrator Certificate
SKILLS AND KNOWLEDGE
Many years of knowledge of the current systems we are using and involved in the implementing and optimizations of the systems used.
My experience involves System Standardization and Control, System Utilization and Optimization, System security and Data Protection, Data Integration and Integrity, System security, System Implementation, Graphical Data, Coaching, Training, and Stakeholder Liaising, People management.
Professional with comprehensive business / technical skill set and expertise in project management / system analyst / automation / integration, process improvement, system integration, requirements analysis, leadership, process modelling, testing / quality assurance, software development, customer service, mining industry, computer industry, vendor relationships, geographic/spatial information systems and specializing in mine technical systems. Project Management skills and Various Projects for new software applications. Part of Programme Management degree, there is Project Management, Change Management which is handy with system support and any changes that take place with in the systems used by Technical Services Strong Geographic Data Management. This includes the following data governance functions: Troubleshooting, good knowledge of applicable software applications, good knowledge of Mining standards, policies and procedures, advanced computer skills (Microsoft Office, SAP), application of Automated systems and Technologies (CAD, MRM, GIS, TSES, IM), quality assurance and quality control, factual reasoning, good decision making skills. Data Governance is concerned with the planning, supervision and control over data management and use of data. Data Architecture is an integral part of the total enterprise architecture, including integration and interfacing to application solutions and even the landscape and infrastructure hosting the data architecture. Data Development zooms into the System Development Life Cycle; it includes activities such as data requirements analysis, data structure designs as well as the implementation and maintenance of databases data-related solution components. Data security ensures the privacy and confidentiality of data and prevents unauthorised and inappropriate data access, creation and change.
Data Operations Management deals with the planning, control and support for structured data assets across the data life cycle, these activities span from creation and acquisition through to archival and purge. Document & Content Management – Planning, implementation and control activities to store, protect and access data found within electronic files and physical records (including CAD files, graphics, image, Scans (pint clouds) etc.) Meta Data Management – Planning, implementation and control activities to enable easy access to high quality, integrated meta-data Data Quality Management – Planning, implementation and control activities that apply quality management techniques to measure, assess, improve and ensure the fitness of data for use Ability to model and understand business requirements and I am able to translate this to IT and Business and bring structure to this specific environment.
Responsible for contributing to the functional performance of Mine Technical Services by coordinating/implementing information into a standardised, integrated system necessary for effective information management and decision making. Ensure that appropriate structures and processes are in place for effective system coordination, and implement specialised software standards, policies and procedures in line with best practices, integration strategies and legislative requirements. Maintain systems through regular system audits, implementing control measures and monitoring adherence to system standards, policies and procedures.
Support system integration and optimisation through benchmarking, troubleshooting and trend analysis in order to identify system failures, system inadequacies and improvement opportunities to ensure effective systems design and re-design. Ensure successful teamwork and collaboration with stakeholders, to identify training needs, and to provide guidance, support and on- the-job coaching of all system users and stakeholders. Experience in a Technical Services system environment, support and maintenance environment. Excellent problem-solver who envisions business and technical perspectives to develop workable solutions. Involved with Organizational change management, strong relationships with the users and can influence the direction Innovative thinking for creating new ideas and solutions Mining Technical Services Expert Systems
Graphical and Spatial Environments
Geographic Information System Design / Development & Implementation Testing Applications for Mine Technical Services, Setting up Testing Environment for users and coordinating testing sessions Attending Workshops for new Software Products
Participating in Current and new software projects Advanced knowledge of mining methodologies and mining processes Advanced knowledge on DME guidelines, standards and procedures Good Knowledge of legislation (Mine Health and Safety Act, Mining Act) Advanced knowledge of Mining Standards, Policies and Procedures Bentley Systems – Projectwise, Bentley map, InRoads. Administrate Bentley Systems and databases
MineRP Systems and database
AutoCAD and AutoCAD Map applications
Spatial Database Design/Implementation
Application Integration concepts
Good Knowledge of legislation (Mine Health and Safety Act, Mining Act) Advanced knowledge of Mining Standards, Policies and Procedures Bentley Systems – Projectwise, Bentley Geospatial Administrator, Bentley map, InRoads. Responsible for Administration and Configuration of Bentley Applications Responsible for Administration and Configuration MineRP mineCAD Spatial DB and Graphical Systems General system knowledge of MRM survey actuals, Pegslite packages Standards/Policies/Procedures
Spatial Database Design/Implementation
Application Integration concepts
Business Process Design/Measurement
Designed the current Lonmin Draughting Standards and current Draughting Standards Reusable Business Process Flows
Application of Automated systems and Technologies (CAD, GIS, Spatial DB, mineRP, TSES) Mining Expert Systems (GIS, Survey, Cartography, Evaluation, Geology, Drafting, Rock Engineering, Ventilation and Planning Systems)
Advanced computer skills
Advanced knowledge of mining methodologies and mining processes Technical Expert for Spatial projects
Applying expertise and Technology - Able to apply Technical and/or professional knowledge and skills related to the job and apply this in day-to-day work requirements. Thorough grasp of relevant products, services and best practice required to produce results in the job. Enhances and maintains technical knowledge and skills and keeps up to date in specialised areas. Analysing - Problem Solving: Analyses and integrates numerical, verbal and other information while perceiving relationships, patterns, and causes and effects. Identifies and diagnoses problems and finds solutions to them. Isolates problem areas through effective evaluation of available information and facts, solving problems through the use of appropriate knowledge, procedures and techniques. Questions and challenges assumptions, probing for further information to clarify vague or confusing areas or to ensure all relevant information has been obtained.
Relating and networking - Able to work together with peers and openly discuss Manage to solve problems as per requirements Data Migration Underground and Surface data(Spatial) - Migration of all Underground and Surface Data - mineRP and Bentley Systems.
Coordinate and Collaborate with Vendors and participate in the setting up of data for migration purposes. Facilitating and assisting the process and moving of the data to the relevant systems used within Technical Services. (MineRP/Bentley systems). Manager CAD for Draughting Office in Technical Services Expert Draughting Skills
Experience in Draughting related activities for more than 20 years and Draughting, Survey – underground and surface, GIS, Geology, Draughting, Vent, Rock Engineering and Cadastral disciplines Involved in new Projects for Mining CAD Systems - mineRP mineRPCAD/SDDP Project for new system implementation Good understanding of all Lonmin data, systems, processes and standards (System standards and processes with all disciplines) Assist all users with data, spatial, software and applications issues SME (Subject Matter Expert) for Spatial and Graphical Data Create and Implement BOS (Book of Standards) for Lonmin MTS (Survey – underground and surface, GIS, Geology, Draughting, Vent, Rock Engineering and Cadastral disciplines)
Planning and Organising skills
Delivering results and Meeting Customer Expectations Adapting and Responding to Change
Coping with Pressures and Setbacks
Achieving Personal Work Goals and Objectives
Advanced knowledge of mining methodologies and mining processes Intermediate knowledge of process modelling
Sound understanding of Technical Services environment - All disciplines Intermediate knowledge of technical disciplines
Advanced knowledge on DMR guidelines, standards and procedures Basic understanding of relevant legislation (Mine Health and Safety Act, Mining Act) Basic knowledge of Lonmin Charter, policies and procedures Basic knowledge of Lonmin Codes of practice
Knowledge of system maintenance and system optimisation Software applications
Mining standards, policies and procedures
Advanced computer skills (Microsoft Office, SAP)
Application of Automated systems and Technologies (CAD, TSES, MRM and Mine Planning) Quality assurance and quality control
Ensure effective information system coordination
System performance and maintenance
System Security and data protection
System Integration and optimisation
Successful teamwork and collaboration with stakeholders SHEQ
Senior MTS Systems Coordinator (COORDINATOR TECHNICAL SYSTEMS AND DATABASE Geographical/Geospatial Data), March 2009 to Present
DURATION 6 Years
DUTIES Role as Senior MTS Systems Coordinator and Database responsibility is to contribute to the functional performance of Mine Technical Services by coordinating information into a standardized, integrated system necessary for effective information management with in Business.
My role requires me to maintain systems through regular system audits, implementing control measures, configuration of all graphical and spatial applications and monitoring adherence to system standards, policies and procedures. I also support system integration and optimisation through benchmarking, troubleshooting and trend analysis in order to identify system failures, system inadequacies and improvement opportunities to ensure effective systems design and re-design. Ensuring successful teamwork and collaboration with stakeholders, to identify training needs, and to provide guidance, support and on-the-job coaching of all system users and stakeholders. Organise and facilitate User Groups for all Disciplines across Technical Services Software we are using is mineRP MRM Systems including mineCAD sdb of which I am also subject matter expert for our geographical data as well as responsible for all geographical data within Technical Services. SME Geographical and Geospatial Data for Technical Services
Supporting mineRP strategic initiatives.
Implement systems and compile systems controls, policies and procedures. Support all CAD and database systems within Technical Services Responsible for contributing to the functional performance of Mine Technical Services by coordinating information into a standardized, integrated system necessary for effective information management with in the Lonmin. Responsible for all geographical data within Technical Services. (SME Geographical and Geospatial Data for Technical Services) My role requires me to maintain systems through regular system audits, implementing control measures and monitoring adherence to system standards, policies and procedures.
Support system integration and optimisation through benchmarking, troubleshooting and trend analysis in order to identify system failures, system inadequacies and improvement opportunities to ensure effective systems design and re-design. Ensure successful teamwork and collaboration with stakeholders, to identify training needs, and to provide guidance, support and on- the-job coaching of all system users and stakeholders. Manage, support and maintain the data (geospatial), administration, and the integration of data and software with regards to standards
(features and attributes), procedures within the systems as per stakeholder requirements Software we are using is mineRP MRM Systems including mineCAD of which I am subject matter expert for our geographical data as well as responsible for all geographical data with in Technical Services. System Standardization and Control
System utilization and Optimization
Experience with mineRP products
Data Migration - Surface and Underground data
Assist with data migration projects for Spatial Database implementations Data Integration and Integrity
Technical Expert for Spatial projects
Involved in the Design, strategy and roadmap of Technical Services Systems Integration strategy of all MTS software suites, MineRP, AutoCAD and Bentley products Client engagement for new products and initiatives Participation with software development team with regards to applications used – new and existing Involved with OGC compliancy products
Recommend possible solutions to system failures, system inadequacies and improvement opportunities. Liaise with the system administrators to resolve problems related to software applications, systems administration and system failure. Implement and maintain security measures instituted to Technical Services systems users. Maintain, manage, support and implement the integration requirements of data and software applications. Manage securities within the software applications (Spatial SDB/Bentley/GIS) with regards to business requirements. System security and data protection
Monitor and support spatial database per software application. Monitor and report on systems users failing to adhere to system requirements. Approve security designs and implement in collaboration with appropriate vendors. Monitor the creation of an index, and index back-up, to ensure adherence to organisational and DME requirements Ensure effective system maintenance in order to minimise incidents of lost data. Assist with Data Issues and Incidents
Ensure data protection and data availability through managing user licenses enabling access to relevant stakeholders. Drive and assist in implementing the standardisation of systems to ensure information is integrated in order to facilitate synergy and coordination across disciplines.
Ensure that appropriate structures and processes are in place to enable effective systems coordination and utilisation Coordinate, integrate and maintain system applications associated with software components Provide the framework of spatial data, metadata for users and tools that are interactively connected in order to use spatial data in an efficient and flexible way, and provide the related activities necessary to acquire process, distribute, use, maintain, and preserve spatial data.
Manage, support and maintain the data (geospatial), administration, and the integration of data and software with regards to standards
(features and attributes), procedures within the systems as per stakeholder requirements. Participate in the development of standard operating procedures (SOP’s) and governance measures in line with best practices and relevant legislative requirements.
Perform audits to monitor compliance to legislative requirements, standard operating procedures and governance measures. Responsible for System Maintenance: Layer and Feature Management, maintenance, standards, allocation, creation, thereof as per business requirements for all Graphical Applications Recommend possible solutions to system failures, system inadequacies and improvement opportunities. Recommend on, and participate in systems design and re-design for Technical Services applications Proactively investigate ways to integrate new technology with existing systems Create structures to ensure the availability of data and information to relevant stakeholders System alignment with Integration strategies and Lonmin standards and DMR Requirements. Coordinate, integrate and maintain system applications associated with hardware and software components. Data management with regards to software applications and databases. Integration of data depending on business requirements.(Geographical/Spatial/GIS) Participate in the Implementation and monitoring of in new innovative systems technology and software applications to determine the functionality and feasibility thereof
Ensure effective information system coordination:
Ensure that appropriate structures and processes are in place to enable effective systems coordination and utilisation. Develop policies, guidelines and practices in line with the Integration strategy, as well as relevant legislative requirements. Coordinate, integrate and maintain system applications associated with hardware and software components. Implement systems and compile systems controls, policies and procedures. Guide business managers, project leaders, system administrators and other information stakeholders on the implementation of standards, policies and procedures.
Ensure compliance to best practices and information system controls, i.e. quality standards, ITIL processes, policies and procedures through providing technical support and guidance to system users. Design feedback structures for safekeeping and effective dissemination of information. System performance and maintenance:
Ensure that appropriate systems are in place that facilitate data and information coordination. Develop and implement measures to ensure best practice necessary to maintain data and information integrity Check that software and technology used within Technical Services Expert Systems are aligned with Integration strategies and IM Strategy and standards
Drive alignment of systems implementation with companies' long term IM strategies Monitor system performance in order to identify system failures, system inadequacies and improvement opportunities. Conduct audits to monitor system utilisation, reliability and availability. Troubleshoot and conduct trend analysis in order to identify risks and definite problem areas. Recommend possible solutions to system failures, system inadequacies and improvement opportunities. Ensure Change Management procedures are followed
Create structures to ensure the availability of data and information to relevant stakeholders. Surface Data (Spatial) migration and conversion to Bentley MAP Application. Surface data - and available in Bentley or where applicable. Preparing data for data migration in current SDDP Project for Technical Services. Implement and maintain security measures instituted to MTS systems users. Compile and report MTS systems users failing to adhere/comply with system requirements. Approve security designs and implement in collaboration with appropriate and relevant vendors. Monitor the creation of an index, and index back-up, to ensure adherence to organisational and DMR requirements. Ensure effective system maintenance in order to minimise incidents of lost data. Ensure data protection and data availability through managing user licenses enabling access to relevant stakeholders and maintain System security per application and discipline.
Maintain an accurate and effective asset register. Analyse audit results on system utilisation, and make recommendations for improvement. System Integration and optimisation:
Develop, implement and monitor specialised software standards, policies and procedures. Recommend on, and participate in systems design and re-design for MTS applications. Be aware of new developments in systems technology and specialised software applications through benchmarking and attending conventions etc.
Participate in the investigation of alternate solutions to reduce systems failures, system inadequacies and improve turnarounds Participate in the establishment and implementation of systems projections. Implement and monitor new innovative systems technology and software applications to determine the functionality and feasibility thereof.
Recommend and formulate alternatives on systems.
Proactively provide innovations in costs savings.
Successful teamwork and collaboration with stakeholders: Determine stakeholder needs, expectations and requirements with regard to system data and information. Participate in establishing service level agreements with software service providers and ensure that the changes are integrated with TSES systems.
Provide and maintain accurate information to relevant and appropriate stakeholders, and proactively find solutions for data and information sharing.
Provide advice on license usage to achieve and meet stakeholder needs and requirements. Engage with key stakeholders on a daily basis and monitor compliance to stakeholder needs, expectations and requirements. Resolve or escalate unresolved stakeholder queries and assist with problem solving. Participate in ad-hoc projects by providing data, information and systems support as required. SHEQ:
Adhere to systems and framework requirements that serve to eliminate fatalities, serious disability and lost time injuries Attend regular safety meetings
Drive data availability to the required level
Adhere to organisational and legislative safety requirements by adhering to appropriate practices, standards and procedures People Management:
Review and approve labour plans around operational targets. Provide leadership and inspire team members towards high performance. Action talent management initiatives for team members (performance review, talent review etc.). Ensure team members have an Individual Performance Agreement and Development Plan in place and that it is updated timeously. Create opportunities for development through participation and involvement in new business or technology enhancement projects for team members.
Provide coaching to team members on an ongoing basis Supporting and participating role and lead in the Technical Services systems implementation and sustainment of Technical services graphical and spatial application and data solutions in support of various organizational functions. Role requirements are to maintain and support systems through regular system audits, implementing control measures and monitoring adherence to system standards, policies and procedures. Support system integration and optimisation through benchmarking, troubleshooting and trend analysis in order to identify system failures, system inadequacies and improvement opportunities to ensure effective systems design and re-design. Ensuring Data Quality and Integrity. Data Migration for mineCAD and Bentley Systems. Data emigrated and or exported as per User requests, this being an on-going process as requested by Business. Business/Technical/Software Expert - Coordinate with and consult users, IM and Vendors on Systems, Software and Data Issues and resolve all calls logged. Software Implementation, Software Testing, Data Migration, Data Integrity, Business Support, Problem Solving by assisting with Data issues and fault finding to find solutions to Business Critical Problems and address system and application issues.
Create and implement processes specific to each discipline. Administration of MTS Applications – Symbology/Securities/Group Layer Permissions/Layer Access/Layer Maintenance/Title Block Maintenance/Data Integration for graphical applications. Creation and Update of all standards, and symbology for MineCAD/Bentley Applications - Surface and Underground and ensure standardised, documented and implemented across all of Marikana operations. Compile and implement procedures & standards within Business.
Ensuring working procedures & processes are in place for the mineCAD SDB/Bentley applications Provide DMR Support.
Compile, implement and maintain all Standards for Technical Services. Creating and maintain the documentation relating to standards, procedures and training manuals. Create, Update, and Implement of all processes for use in the graphical/spatial environment. Ensure all information is Standardised and documented across departments and disciplines within Marikana operations. Responsible for