My name is Jeff Jackson and
I have over ** years of automotive service experience ranging from building, staffing and opening numerous independent repair facilities to growing all aspects of fixed operations in multiple dealerships. I have often been told I am a Sales Manager trapped in a Fixed Operations body.
I am currently running one of the larger Ford Parts & Service departments in Metro Atlanta, and have been able to increase Parts and Service gross over 122% in 36 months.
I went to The NADA Academy in McLean VA for Parts, Service and Fixed operations. With this training I have been able to sustain over 90% fixed absorption on a consistent basis.
Please feel free to call with any further questions as I would love the opportunity to help you guys set the standard for excellence in your marketplace as well as grow your business to new levels!
Jeffrey J. Jackson
I am a Sales oriented Fixed Operations Manager seeking a long term Management Position with a company that can utilize my experience and knowledge of dealership Fixed Operations To grow their business
01/2011 - Present
AutoNation Ford Marietta
AutoNation Nissan Marietta
Increased CP sales 38% in first 6 months
Increased CSI to 107% over group scores
Managed 55+ employees
Increased hours per RO to over 2.0 while maintaining a $80+ ELR.
Consistently the TOP GROSS PER RO in the Market of 19 AutoNation stores
04/01 - 07/10
Dallas Dodge Dallas, GA
Hyundai of Athens Athens, GA
Fixed Operations Director
Grew Parts and Service departments from 2 Advisors and 6 Technicians to 5 Advisors and 12 Technicians generating over $1 million in gross profit annually.
Oversee daily operations of 2 locations including payroll, scheduling and process management for 29-34 full time employees.
Developed and installed complete write up process with vehicle walk around and fluid sample presentations responsible for $300 ticket average and $75 effective labor rate.
Managed every aspect of daily operation of Parts and Service Departments
Grew customer pay business from 300 Ro’s to over 700 monthly
I spent 9 years at a Dodge/Chrysler/Jeep store in Dallas GA where I was able to sustain above zone CSI and below zone DAZE. We grew the fixed operations business more than 3 fold in my tenure in a "rural small town" community.
7/98 - 4/01
America’s Service Station
Set up and established 3 separate locations of Independent repair facilities including establishing vendor relations, setting up phone and computer systems, hiring technicians and managers.
I was in charge of 7-12 full time technicians and 2-4 full time Sales professionals at each location.
9/94 - 7/98
Manager of Tire Sales
In charge of ordering tires and maintaining inventory of over 400 tires
Managed 3 Full time Sales Employees
Lassiter High School Diploma
NADA Fixed Operations Certification
NADA Parts Certified
NADA Service Certified
Level 10 Certified
Chrysler Master Certified Service Manager 2003-2010
Ford Master Certified Service Manager 2011-2014
Owner M&M Auto Superstore
Co-owner Dallas Dodge
Parts and Service DM
Dodge Chrysler Jeep
Additional references available upon request