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Customer Service Medical

Columbia, South Carolina, United States
December 26, 2015

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Gloria Walker Newman-Jett

** ******* ******

Elgin, SC 29045

803-***-**** Home

803-***-**** Cell


As an experience claims processor, I have a working knowledge of medical, dental and auditing claims. I would like to continue pursuing a career in the insurance industry or the medical field.


Limestone College 2002

BS Degree in Business Administration/ Management

Sumter Area Technical College

Associates Degree in Business Management 1985

General Business Clerk Certificate 1982

Job Experience:

BlueCross and BlueShield of South Carolina March 1989 - Retired December 2012

Customer Service for CHAMPUS center

Make sure benefits were given out correctly to customers

Process claims in a timely manner

Dedicated claims processor

Keyed claims into system

Research and solve all problems that arise in processing claims

Audit all medical, dental and drug claims for different lines of business

Knowledge of ICD-9 Coding and CPT coding

Knowledge of word and excel

Compile data to generate weekly monthly and quarterly reports

Trained internal and external employees on claims procedures and reports

Required to work on Special Projects for group claims

References: Available upon request

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