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Automotive Service Advisor

Location:
Aurora, Colorado, United States
Posted:
December 22, 2015

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Resume:

BRIAN F. FAZIO

**** ***** ***** ******, ***. L-**6

Denver, Colorado 80232

720-***-****

OBJECTIVE

Seeking employment with quality company that will be able to use my abilities and experience to a mutual advantage.

SKILLS

Automotive Experience Management Experience Salesmanship Bookkeeping Communication Skills Multi-Tasking

Leadership Skills Quality Control Dependable

Computer Literate Problem Solving

RECENT PROFESSIONAL EXPERIENCE

SERVICE ADVISOR TAYLOR AUTOMOTIVE 2014-2015

SERVICE ADVISOR GREEN MOUNTAIN AUTO WORLD 2009-2014 SERVICE ADVISOR MERRILL AUTO ELECTRIC 2007-2008

SERVICE ADVISOR ARAPAHOE AUTOTEK 2005-2007

ASSISTANT MANAGER AUTO FX 2003-2005

Responsible for customer contact (retail and commercial accounts) and managing repair process. Duties included writing repair orders, communicating with techs, ordering parts, explaining diagnosis and repairs to customers, ordering parts, job costing repairs for profit margin, daily bookkeeping, closing repair orders, quality control and opening and closing of shop. OTHER RELEVANT EXPERIENCE

MANAGER SAM’S AUTOMOTIVE 8 YEARS

MANAGER MAACO AUTO PAINTING 6 YEARS

Managed several satellite repair and collision estimating centers. I was responsible for staffing, profitability, estimating and scheduling collision repairs along with the operation of the on-site mechanical repair shop, window tinting and detail shops. My duties included interviewing, hiring/discharging, writing body and paint estimates, ordering parts, job costing, inventory control, quality control, customer relations and maintaining a good working relationship with insurance companies.



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