Human Resources Insurance

Amy McMillian

**** ******* *** *** *** ***.*********@*******.***

Ooltewah, TN 37363 608-***-****

Key Offerings

* ***** ** ***** ********* experience focusing on leadership development, recruiting, culture development, and employee relations. Professional trained through Management Resource Association for Interviewing Skills and Techniques. Successful builder of business partnerships with staffing agencies, Human Resources vendors, and compliance partnerships.

Professional Work Experience

DuTrac Community Credit Union

November 2014 – Present

Human Resources Generalist

Dubuque, IA (Currently working remotely part-time from Ooltewah, TN)

Oversee a Human Resources Intern

Manage all facets of the recruitment process including placement of employment ads, reviewing resumes, interviewing candidates, making hiring recommendations, and extending job offers

Facilitate positive employee relations providing guidance and counseling to staff and management

Conduct exit interviews and communicate options to terminating employees regarding 401k and other benefit options

Administer all benefit programs including medical insurance, dental insurance, vision insurance, life insurance, 401k, profit sharing, employee assistance program, long-term disability, and short-term disability

Coordinate leadership training for entry-level supervisors through executive level managers

Develop and create various communication pieces for the HR Department

Create, coordinate, and input data for the HR portion of the intranet

Process paperwork pertaining to employment including new hires and terminations, worker’s compensation, 401k enrollments and terminations, and credit life and disability licensing

Coordinate special events for staff

Dynamic Recycling

September 2013-August 2014 (Reason for gap in employment: relocated to Dubuque, IA the week of marriage) Human Resources Manager

La Crosse, WI

Managed all recruitment including the placement of employment ads, reviewing resumes, coordinating interviews, developing offer letters, and onboarding

Built partnerships with staffing agencies and coordinated temporary staffing

Implemented and ran the day-to-day operations of the HR Department for an organization of 75 team members

Facilitated all employee relations to include writing documentation, creating action plans, and meeting with employees for terminations

Managed a Human Resources Administrative Assistant & Cleaning Specialist

Mentored, developed, and coached a leadership team of ten managers/division leaders/executives

Administered all benefits programs including medical insurance, dental insurance, vision insurance, life insurance, 401k, profit sharing, corporate chaplain, employee assistance program, cancer insurance, and accident insurance

Developed policies and procedures including revising a team member handbook

Administered a quarterly team member engagement survey to include compiling results and creating a company action plan

Administered and coordinated a monthly leadership book club for all team members

Implemented a HRIS and timekeeping & attendance system

Implemented Affirmative Action compliance and procedures

Developed and implemented performance review forms and process

Developed and implemented a new hire orientation and onboarding program Marine Credit Union

January 2013 – September 2013

HR Generalist

La Crosse, WI

Administrator of the Human Resource Information System (HRIS)

Assisted with employee relations to include writing documentation, creating action plans, and meeting with employees for terminations

Administrator of annual and 90 day performance appraisals to include auditing of performance appraisal content prior to delivery

Coordinated with all credit union branches to ensure compliance of federal and state employment posters

Assisted with process improvements to include coordinating HR processes with other support departments

Presented at new hire orientation

Assisted with ensuring compliance of state and federal labor laws

Administrator of quarterly employee engagement survey to include compiling results and creating a company action plan

Conducted focus groups to gather feedback for creating an action plan for reducing company turnover Logistics Health Incorporated (LHI)

July 2008-January 2013

HR Generalist (September 2011-January 2013)

Recruiter (May 2010-September 2011)

Temporary Recruiter through ABR Employment Services (July 2008-May 2010) La Crosse, WI

Managed all facets of recruitment for non-exempt and exempt roles to include developing & writing job descriptions, placing employment ads, reviewing resumes to select top applicants, performing pre- employment phone screens and reference checks, extending job offers, negotiating salaries, and rescinding job offers when appropriate

Wrote and implemented a 100+ page Standard Operating Procedure for recruiters

Facilitated partnerships with more than 10 staffing agencies

Assisted with FMLA, Personal Leaves, Military Leaves

Facilitated employee relations and ethics violation reports to include writing documentation, creating action plans, and meeting with employees from final written warnings through suspensions/terminations

Managed EEO and Affirmative Action requirements to include preparing Affirmative Action data, assisting with the Affirmative Action Plan creation, tracking via good faith efforts log, tracking of accommodations, diversity outreach, job code creation, and coordinating training for managers/supervisors to ensure company compliance with Affirmative Action requirements.

Created and facilitated training to groups of managers and supervisors on various Human Resources topics

Assisted with the creation of a proposal for a Veterans Recruitment and Retention Employment Program Participate on the Greater La Crosse Area Diversity Council

Assisted with the implementation of PeopleSoft HRIS

Administrator of the applicant tracking system (ATS) to include making updates to the employment application, handling applicant questions about the use of the ATS, setting up new users, and training new managers and supervisors on the use of the ATS

Academic Background

University of Wisconsin – La Crosse: La Crosse, WI Bachelor of Science

Major: Management – Human Resources

American Writers and Artists

The Pro Resume Writer Program

Currently in progress – Anticipated completion January 2016 Human Resources Involvement

Society for Human Resource Management (SHRM)

National Member: January 2013 to present

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