Management Training
Resume:
*Here is my resume.*
*Paul Condon*
*Director, Condon Training and Consulting 01/31/2011-Present *Provider of
Courses for Emerging Leaders, First Line Supervisors, Middle Managers and
Senior Executive Service Candidates. As an Adjunct Faculty Member for the
Office of Personnel Management Development Centers, designed, developed and
delivered on site courses for the Department of Defense, Department of
Homeland Security, Department of Interior, the Veterans Administration,
NASA as well as served as Visiting Program Director for resident courses
for multiple agencies. Consistently exceeded the standard of 4.5 out of
5.0 on student ratings. Provided practical tools and engaging classes to
government employees. Used unique creative exercises to engage students.
Focused learning on the specific needs of students.
*Training and Organizational Development Officer*, NASA 11/2008 – 01/31/2011
Established a Lean Six Sigma effort in the Dryden Flight Research Center.
Provided training opportunities to Government Service employees, both
technical and non-technical. Improved performance in filling quotas for
training. Established easier selection process for selecting Graduate and
Undergraduate funded Studies candidates. Wise user of training resources.
Targeted training brought to this remote location for employee development
based on indications from surveys, assessments, and leader perceptions.
Obtained highly relevant technical training for engineers due to the
increased need for competency in composites. Trained by NASA as a Black
Belt Lean Six Sigma facilitator. Facilitated lean six sigma events that
saved millions of dollars in spare parts for aircraft. Wrote the Request
for Quote for the follow on contract for Transforming Dryden, a change
management effort. Trained facilitators in process improvement techniques
in the government and the private sector. Provided coaching for senior
leaders on the Executive Team using the NASA 540. Participated in the
creation of a Human Resources University for human resources offices across
NASA.
*Lead for Human Resources Development*, NASA,11/2007 – 11/2008
Served as the Lead for Human Resources Development and the Organizational
Development Specialist for the Safety and Mission Assurance Directorate.
Introduced transition management to the Directorate. Provided change
management consulting for a reorganization of the Vehicle Processing
Division. Consulted to senior leaders as well as supervisors in career
development planning and leadership development. Provided the organization
with a succession plan for leadership. The Succession Plan was unique for
government. Designed, developed and conducted leadership training for
supervisors and manage the Leadership Excellence and Advancement Program.
Revitalized the existing program to be more organized, efficient and
customer focused. Provided expertise on training development,
facilitation, and training evaluation to the Kennedy Space Center, Assisted
the design and development of Workforce Violence Prevention training.
Provided support to a NASA agency training course for emerging leaders.
*Program Director, Office of Personnel Management*, 12/2005 - 11/2007
Served as the program director for several leadership courses in the
Eastern Management Development Center. Designs, develops and presents
training as well as oversees the training presented by contractors.
Arranged custom training for federal agencies. Developed interactive and
state of the art adult educational experiences. Consulted with senior
leaders regarding career and leadership development, as well as performing
360 degree consulting. Directed the Seminar for New Managers and the
Supervisory Leadership Seminar which are two week Interagency Residential
Training workshops that train federal leaders up to GS 15 and SES level
leaders. Redesigned and presented the Executive Communications Workshop
which trains executive leaders to communicate effectively with press,
communities and congress. Developed two courses, one in Performance
Management, and the other in Working Across Cultural Boundaries. A highly
skilled and experienced trainer, training developer and facilitator.
*Executive Officer, US Army Europe*, 6/2005 - 12/2005
Served as the Project and Task administrator for the Directorate of
Engineer Staff that oversees a part of the European Theater. Plans, directs
and monitors staff work in support of engineering operations. Provides
status to the Command Group. Coordinates with other major staffs.
*Organizational Effectiveness Consultant, Kaiser Permanente*, 5/2000 -
7/2005
As the internal consultant to a billion dollar health maintenance
organization provided internal management consulting to top leadership,
middle management, front line supervisors, and labor partners. Achieved
progress in improving working relationships among traditionally competitive
internal organizations. Facilitated improvement in strategic planning,
capital planning, operating room efficiency, radiology, and
labor/management relationships. Coached physician and non-physician leaders
in promoting positive change to achieve quality affordable health care,
improved access, and positive work environments. Provided consulting to
statewide labor/management change efforts on Workplace Safety and Patient
Care Documentation, and the implementation of a new information system for
Radiology. In short, provided successful process consultation services to
wide diversity of clients at all levels of the organization.
*Organizational Development Specialist*, Federal Aviation Administration,
8/1992 - 5/2000
Consultant to the labor/management partnership change effort in the Air
Traffic Control Division. Facilitated collaboration in all levels of this
complex organization among the management and labor leaders. Coached
internal management and labor leaders to coordinate a change process to
move the organization from a bureaucratic top down management culture to
one which valued collaboration and involvement to achieve high quality air
traffic control services. Introduced an innovative customer focus program.
Developed a process for significantly reducing human error in air traffic.
Initiated a front line management leadership development effort.
Facilitated an innovative approach to Airspace Redesign. Developed a highly
successful process for negotiating airspace utilization among facilities.
*Counselor/Trainer, Right Associates*, 8/1991 - 10/1992
Counseled service people, government employees and their families
concerning job search skills. Conducted assessments of client knowledge of
the job search process. Evaluated draft resumes and cover letters for
accuracy, grammar and content. Conducted three-hour seminars to introduce
clients to the job search process, resume writing and determination of job
objectives. Conducted a six-hour workshop which involved the same subject
areas, but in greater detail. Operated a management information system that
supported the functions of the counseling center. Educated clients on the
operation of a computer and the use of job search and resume writing
software. Recruited companies for a database of prospective employers.
Arranged trips to job fairs and presented workshops to prepare attendees.
Presented job search related information in the form of public speeches to
various groups of potential clients. Designed flyers and wrote scripts for
radio presentations advertising our services. Identified sources of
information on federal jobs.
*Signal Officer*, US Army, 10/1971 - 10/1991
Successfully lead many organizations as a signal corps officer. Served as
Race Relations Officer in the Army's massive change effort to eliminate
racism. Commanded two large companies, bringing them from poorly
functioning to award winning organizations where soldiers felt appreciated
and valued. As a staff officer significantly improved the performance of
organizations that involved security, doctrinal development, training and
organizational development. Demonstrated an ability to lead diverse
organizations and to promote employee involvement and process improvement.
EDUCATION
Northeastern University, Bachelor's Degree MAJOR: Liberal Arts Math
Pepperdine University, Master's Degree MAJOR: Human Resources Management
US Army Command and General Staff College
JOB-RELATED TRAINING:
Green Belt Lean Six Sigma NASA 2009
Basic Black Belt Lean Six Sigma NASA 2009
Advanced Black Belt Lean Six Sigma 2009
NASA 360 Degree Feedback training for Certification 2008
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