Manager Human Resources

AMY M. EBERT

Chandler, Arizona ***** - 574-***-**** - *********@*****.*** - www.linkedin.com/in/amyebert

SUMMARY

HR professional leading companies through challenge and change. Envisions solutions and executes with urgency across all levels in diverse industries and disciplines. Organized in high pressured environments; priority driven with multi-state experience.

Employee Relations Plant Closures & Acquisitions ADP, IOI Pay, Trupay, Empower

Legal/EEOC/Compensation Mentoring/Mediation Attendance Enterprise

Training & Development Team Building/Strategic Planning Attendance on Demand

Succession Planning FLSA/FMLA/ADAA Taleo & ICIMS

Performance Management Kaizen/ACE/Lean Initiatives SharePoint

Recruiting/Talent Management OSHA/Environmental /Safety All MS programs

Multi-State Experience Leadership Development Policies & Procedures

Culture Change Payroll/Benefits Workers Compensation

Benefit Planning/Design/Rollout Grievances/Arbitrations

EXPERIENCE

Lippert Components Inc. (LCI), CA, UT, OR, ID, TX, KS, GA, PA, IN 2014-Present

Corporate Divisional HR Manager - West Coast Operations based out of AZ

Responsible for 13 plants throughout the USA from a Corporate HR level to provide assistance in all areas of HR.

Built respected and trusted relationships with the teams at all of my locations very quickly.

Responsible for implementing company goals, culture and objectives across each of my plants in a manner that would work at each location.

Provided training in leadership, team building, safety and held open enrollment meetings.

Trained/Mentored other members of the HR Team in knowledge, skills and increased their confidence.

Jayco, Inc. (Mfg. of Recreational Vehicles), Middlebury IN & ID 2012 – 2014

Director of HR, (Jayco, Entegra & Starcraft Divisions)

Ensured skilled management pool and diminished critical employee loss by implementing succession planning program.

Reduced cost per employee per month by 5% by implementing new benefit program for 2014.

Increased employee morale by marketing new benefit program value to production and management staff:

Presented company’s 1st all-employee open enrollment meetings after convincing operations team to allow all-employee attendance (earned operations team’s trust in order to present meetings).

Reduced turnover up to 15% in 4 months by analyzing root cause per production line.

Reviewed and updated compensation ranges for 20% of the non-production positions and updated our discretionary piece-rate bonus program.

Facilitated Open Range RV purchase by performing HR due diligence.

Increased accuracy and efficiency and decreased costs by leading payroll vendor change.

Increased accountability by designing and implementing company’s first goal setting and performance system for the management team.

Developed management skill base by providing Sexual Harassment and Supervisory training.

Managed HR department and Office Services which included payroll, benefits, workers compensation, employee relations, safety & environmental, switchboard, ground and air mail, house printing & design work, copiers (leases & purchases), and office supplies.

Pace American Enterprises, Inc., Middlebury IN 2010 – 2011

Human Resource & Safety Director, 6 locations – IL, IN, GA, TX, UT & OR (Plant closed)

Attained OSHA compliance by implementing total safety program including organizing safety committees at 6 locations, bi-weekly safety walks, safety training, written safety programs/policies, and safety boards.

Directed and managed benefits including planning/design/renewals/open enrollment/5500 compliance and workers compensation.

Decreased pay discrimination liability by systemizing performance standards and standardizing pay ranges implementing company-wide compensation program and performance appraisal system.

Recovered over $15,000 from health insurance provider by auditing former employee benefit status.

Increased compliance and reduced risk by providing first sexual harassment training company-wide.

The Family & Children’s Center (FCC), Mishawaka IN 2009 – 2010

Director of Human Resources

Completed 3 internal investigations into allegations of harassment, prepared summary reports, confirming no harassment occurred in 2 out of 3.

Completed 3 EEOC position statements, all 3 were dismissed.

Improved professional working relationship between supervisor and subordinate by facilitating mediation.

Recovered $11,300.00 from Unemployment for incorrect charges to our account.

Organized and ran open enrollment meetings and managed questions for 2010 benefit plan change.

Tyler Refrigeration/Carrier/United Technologies (Mfg. of Refrigeration Units), Niles MI 2008 – 2009

Human Resources Manager-(Union and non-union workforce) (Plant closed)

Reduced grievances 15% in 1 year by facilitating weekly Union and Management meetings.

Reduced space 30% and increased production15% as KAIZEN team member.

Improved time, flow, and resources by leading DIVE & ACE initiatives for main office.

Improved morale and communications by providing sexual harassment training to operations group and quarterly ethics training.

City of Elkhart, Elkhart IN 2006 – 2007

Human Resources Manager (Union and non-union workforce) (Change in Mayor)

Improved relations between management and non-management by developing and implementing employee evaluation program tied to annual increases.

Improved hiring efficiency 20% using Six Sigma and LEAN process in HR Department.

Reduced turnover 3% in one year by restructuring hiring procedures to get the right candidates in the right jobs.

Reduced medical insurance premiums 26% by consulting with our broker and Anthem.

Employers Association, Plymouth MN 2005 –2006

HR/Employer Liaison, DEED Rapid Response (Contract Position)

Began presenting HR program to companies and employees by creating presentation in first 2 weeks of employment.

Maximized reemployment program participation by managing transition process and providing advice and counsel to employers on resources and laws relating to mass layoffs and closings.

Built employer awareness of Minnesota’s resource for workforce and business development; administered Liaison contract with State Department of Employment and Economic Development.

The Vancouver Trolley Company (1996) Ltd., Vancouver, British Columbia 1997 - 2005

Human Resources/ General Manager

Maintained province and federal compliance without penalties by managing payroll, accounting, benefits, compensation, health, safety and security issues.

Increased revenue over $250,000/year by participating in trade shows in Canada & UK; won new buyers and improved relationships with existing buyers.

Increased employee confidence and productivity by designing training program for all staff including drivers, guides, cleaning and office staff.

The Bank of Nova Scotia, Vancouver, British Columbia 1990 - 1998

Human Resources/Assistant Manager Operations Sales & Service

EDUCATION and PROFESSIONAL DEVELOPMENT

Simon Fraser University, British Columbia

B.A., Business Administration, concentration in HR Development, GPA 3.3

Attended the annual 2015 SHRM conference in Las Vegas, NV

Attended 3 day class on CA law in July 2015

Attended numerous leadership, communication and conflict resolution classes at LCI

Online training done on various ethics topics, history of LCI and payroll

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