Front Desk Clerk

Iftekhar Mazumder

Suite: ***, **** Riverbend Road

Edmonton, AB T6H 5E1

E-mail: ********.********@*****.***

Phone : 780-***-****

OBJECTIVE:

To obtain a position as an Administrative Assistant where I can apply my education and skills to enhance my knowledge and help the company grow.

HIGHLIGHTS OF QUALIFICATION:

qOffice Administration Diploma from Academy of Learning Career College

q5 years’ experience working with the Embassy of Japan as an Administrative Assistant

q5 years of extensive experience of working in five star restaurant environments

q2 years’ experience working with United Parcel Service (UPS)

qProficient in Microsoft Word, Excel, Access and Power point, Outlook and Basic Bookkeeping

qHighly skilled in greeting and interacting with guests in a professional manner

qBilingual: English, Japanese and Bengali

qTyping speed of 40 WPM

EDUCATION:

qOffice Administration Diploma 2013-2015

Academy of Learning Career College

Edmonton, Alberta

qMaster Course of Education 1996-1999

University of Saga, Japan

EMPLOYMENT:

qHost 2010-Present

Japanese Village Restaurant

Edmonton, Alberta

Warmly greet guests and a bid a tender departure

Answer all questions regarding the menu and services

Answer phones, takes messages and make reservations

Processing invoices, receipts and payments

Ensure that requirements for all guests are met, including small children, disabled or guest with food allergies

Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts

Monitor reservations of VIP and special guests

qAdministrative Assistant 1999- 2010

Embassy of Japan, Bangladesh

Handled phone calls, drafted correspondence, used fax and photocopy machine on regular basis

Processed 30 to 50 visa applications daily while maintained confidential records and databases

Maintained mailing lists, prepared official notices and performed other secretarial and clerical duties

Arranged travel documents

Scheduled meetings, managed executives’ calendars, greet visitors

Prepared meeting agendas, attended meetings

Sorted and distributed correspondence and responded to routine inquires

qSales Executive 1993- 1995

United Parcel Service (UPS), Bangladesh

Listened to customer requirements and presented appropriately to make sale

Maintained and developed relationships with existing clients in person

Gathered market and customer information

VOLUNTEER EXPERIENCE: Feb, 2012- May, 2012

qSettlement Mentor, Catholic Social Services, Edmonton

Mentored new immigrants/refugees to practice English, developed social networks, learn about Canadian culture, and acquire life skills to facilitate successful integration into Canadian society

ADDITIONAL INFORMATION:

qFreedom of Information and Protection of Privacy 2014

qValid Alberta Class 5 Driver’s License

REFERENCES: AVAILABLE UPON REQUEST

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