Customer Service

Chantel A. Turner

**** ********* ** • St. Peter's, MO 63304 • 636-***-**** •**************@*****.***

CAREER OBJECTIVE: To utilize my years of experience and talent working with the public providing excellent customer service to discover new challenges in the customer service industry and thereby enhancing the customer experience and furthering my career objectives.

HIGHLIGHTS OF QUALIFICATIONS

Self motivated to explore and learn new skills,processes, tools and methods that provide superior customer service

Reputation for being a team player, courteous, and energetic with a positive attitude and strong work ethic

Creative problem solver with strong organizational skills and knack for understanding procedures and logistics

Ability to build excellent rapport and communication with people of diverse cultures by serving customers in retail community

PROFESSIONAL ACCOMPLISHMENTS

2004-Pres. Cosmetics Sales Consultant - Walgreens, St. Peters, MO

Proudly named Employee of the Jan/2011/2012

Responsible for weekly floor set designs and visual displays relevant to advertised sales, promotions and markdowns

Manage customer inquiries via telephone and face to face, related to advertisements, merchandise availability, and product use/recommendations

Coordination of ordering/shipping/receiving to ensure proper inventory control of merchandise based on advertised sales, merchandise trends and customer demands

Processing of cash and credit transactions for client purchases

Training and support of new employees across multiple departments

General Studies 2004-2008

EDUCATION

Belleville West High School Belleville IL -Early Graduation 2007

The Salon Professional Academy

Saint Charles, Mo 2015

-Esthetician Student

Years Known: 3

PERSONAL REFERENCES

Kelly McBride 314-***-****

Occupation: Walgreens Asst. Manager

Relationship: Current Supervisor

Years Known: 3

Mark Nice 636-***-****

Occupation: Independent Contractor – Nice Construction

Relationship: Customer/Friend

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