Andrea Atkinson
**** ******** *****, ***** ******, NM 88008 - 915-***-****
******.************@*****.***
Objective: Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and hardworking with strong drive to succeed.
Highlights:
Dedicated team player Business writing
Documentation Meeting support
Filing Travel arrangements
Organization MS Office and Lotus Notes proficient
Proofreading Understands grammar
Experience:
July 2008 - January 2015 District Manager Claire's, El Paso, TX
• Recruited, hired, motivated, trained, evaluated, counseled, and built a relationship with customers.
• Supported and coached sales teams to increase, support, and apply customer service action plans.
• Offered on-going presentation and coaching, connected feed-back to the sales teams.
• Strong leadership, business and communication acumen through the drive to accomplish sales.
• Examined district sales outcomes and trends to accomplish sales and maximized sales.
• Contributed with peers in team and practical procedure.
• Maintained awareness of market trends in the retail industry, understood forthcoming customer initiatives and monitored what local competitors are doing.
• Promoted the organization locally by liaising with local schools, newspapers and the community in general.
July 2007 - July 2008 Store Manager Aeropostale, El Paso, TX
• Maintained store staff by recruiting, selecting, orienting, and training employees.
• Managed and motivated a team to increase sales and ensure efficiency.
• Maintained store team results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Completed store operational requirements by scheduling and assigning employees; followed up on work results.
• Protected employees and customers by providing a safe and clean store environment.
• Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Used information technology to record sales figures, for data analysis and forward planning.
• Initiated changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
• Updated peers on business performance, new initiatives and other pertinent issues. June 2000 - July 2007 Store Manager Victoria's Secret, El Paso, TX
• Maintained store staff by recruiting, selecting, orienting, and training employees.
• Managed and motivated a team to increase sales and ensure efficiency.
• Maintained store team results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Completed store operational requirements by scheduling and assigning employees; followed up on work results.
• Protected employees and customers by providing a safe and clean store environment.
• Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Used information technology to record sales figures, for data analysis and forward planning.
• Initiated changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
• Updated peers on business performance, new initiatives and other pertinent issues. Education April 2002
Jacksonville State University Jacksonville, AL Bachelor of Science - Fashion Merchandising Skills:
Customer Focus Tracking Budget Expenses Pricing Staffing Results Driven Strategic Planning Management Skills Verbal Communication.
• Excellent communication skills.
• Strong interpersonal skills to support by managing customer and associate issues Strong recruiting abilities and skills.
• Capability to prioritize, multi-task, and have outstanding oral and written communication skills.
• Capability to follow and instigate panorama kind goods directives.
• Strong organizational skill.
• Knowledge of computer operating system.
References:
Victor M. Pacheco - Assistant Vice President for Business Affairs - UTEP 915-***-**** Teresa Faske - Regional Sales Manager - Claire's 512-***-**** Hania Shaffer - District Manager - Claire's 602-***-**** Susan Factor - Human Resources, Benefits - Claire's 847-***-**** Bill Kretchmer - District Manager - 201-***-****