Customer Service Office
Resume:
Guadalupe Rodriguez
North Hollywood, CA
818-***-**** **********.****@*****.***
OBJECTIVE:
Seeking a General Office position where my organizational and public relations skills could be successfully utilized.
SKILLS & ABILITIES:
Solid experience with office and clerical duties
Excellent customer service skills
Operate office equipment, multiple phone lines
Organization and multitasking skills
Proficient in MS Office suite, data entry, filing
Detail oriented and focused on quality work
Typing 40 wpm, 10 key by touch
Resourceful, responsible, and efficient
Fluent English – Spanish bilingual
Cheerful outlook-positive attitude
WORK EXPERIENCE:
CE Escrow Encino, CA
Escrow Officer Assistant / Externship 11/2015 to 12/2015
Processing files for all the clients
Ordering payoff, judgment, liens, and taxes
Generating Escrow package to Agents, and Brokers
Simon Security Service Patrol Inc. Los Angeles, CA
Office Clerk/Security Guard 10/2011 to 12/2014
Maintained employee, personnel, training, and confidential files
Performed clerical duties including filing and inventory
Assisted employees to complete all necessary forms and documentation for medical insurance
Ensured public safety; maintained a healthy and safe environment for all employees
MCRB Service Bureau, Inc. Chatsworth, CA
Office Clerk 08/2006 to 12/2006
Ensured correct postage, packages and letters in proper condition by regularly checking them
Cancelled postage by feeding mail into postage canceling devices or by hand stamping mail
Rendered customer service to various individuals regarding mail services and rates
Recorded daily transactions and processed paperwork for the post office
Self Employed North Hollywood, CA
Caregiver 11/2003 to Present
Purchased and prepared food according to personalized meal plan
Grooming and personal hygiene
Managed child’s social, emotional and physical needs
Ancora Capital & MGMT Group Vernon, CA
Office Clerk 07/2000 to 11/2003
Performed clerical duties including filing and inventory
Communicated with customers in order to provide general information
Sorted and distributed mail
Operated office machinery such as copier and fax machine
Performed additional general office duties such as assisting staff with their specific work
EDUCATION:
UEI College Encino, CA
Office Business Administration Assistant 03/2015 to 11/2015
Los Angeles County Office of Education North Hollywood, CA
Career Planning and Preparation 06/2015
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