Customer Service Maintenance
Resume:
Chicago, Il *****
******@*******.***
Todd C. Feitl
Qualifications
Years of management experience.
Customer service and retail experience.
**** **** ***chet Award Nominee
Computer knowledge (Microsoft Word, and general system maintenance).
Excellent organization skills.
Dedicated team player.
Knowledge and license in food service sanitation.
Quickly able to learn and adapt.
Work Experience
03/2014 – present prasino Restaurant
93 S. La Grange Rd.
La Grange, IL. 60525
Executive Chef
All aspects of running a multi-service restaurant including but not limited to: clerical work, inventory management, ordering, cooking, cleaning, building maintenance, customer service, etc.
05/10 – 3/2014 prasino Restaurant
93 S. La Grange Rd.
La Grange, IL. 60525
Executive Pastry Chef/ Sous Chef
Daily prep of food items for the dessert station, daily service of food items for the dessert station, food and product ordering, creation and maintenance of recipes at all associated prasino locations, oversight of all dessert departments for the prasino Restaurant Group.
08/04 - 04/10 Vie Restaurant
4471 Lawn Ave.
Western Springs, IL. 60558
Pastry Chef (08/05 - 04/10 *for the first year I was the assistant)
Daily preparation of items for service including but not limited to breads, individual plated desserts, ice creams, sorbets, and other pastry related items.
Assisted the Bar Manager/Mixologist with creation of cocktails, liquors, and other infusions, as well as selection of spirits and beer.
Performed basic maintenance on the computer systems regularly to ensure proper function.
Assisted with general maintenance around building and kitchen.
Ordering of ingredients and cost control.
Maintaining several of the restaurant’s menus.
07/03 - 05/04 Barraco’s Pizza
3701 W. 95th Street
Evergreen Park, IL. 60805
Delivery Driver
Cash handling, customer service, and general food safety.
10/03 - 12/03 Ken Courtright’s Restaurant
8989 Archer Ave.
Willow Springs, IL. 60480
Culinary Externship
Work experience at every station in the kitchen with the majority of the time spent in plating cold appetizers and desserts.
Worked on the hot line for lunch service.
10/01 - 05/03 Blockbuster Video Inc.
10911 S. Western Ave.
Chicago, IL. 60643
Shift Leader
Cash handling, daily book keeping, customer service, team leading, cleaning and maintenance
08/01 - 10/01 Cigarettes Cheaper
Oak Lawn, Crestwood, Palos Park
(Stores no longer exist; I believe the company went under)
Store Manager
Ordering, receiving, customer service, daily book keeping, time and task management.
03/01 - 05/01 St. Norbert College Campus Safety
100 Grant Street
De Pere, Wi. 54115
Security Officer and Dispatch Personnel
General safety operations, secured monetary and personnel transportation, building security, public relations.
01/00 - 09/00 Corrigan’s Pizza
(Business no longer exists)
Pizza and Catering Delivery Personnel
Pizza and catering deliveries, setting up catering deliveries for customers, cash handling, reception, customer service.
08/99 - 11/99 Standard Parking at Soldier Field
425 E. McFetridge Dr.
Chicago, IL. 60605
Parking Attendant
Directing traffic in various parking lots.
05/99 - 08/99 Breadsmith
(Store is no longer in business)
Dough Mixer
Making and shaping bread dough for daily baking, making muffins and cookies.
03/99 - 06/99 Party City
6440 W. 95th Street
Chicago Ridge, IL. 60415
Stock Boy and Cashier
Stocking and facing retail shelves, customer service, cash handling.
06/98 - 02/99 Valley Inn Restaurant
8300 W. 107th Street
Palos Hills, IL. 60465
Dish Washer and Pantry Cook
Washing dishware, handling fry station and garde manger stations.
05/97 - 02/99 Valley Inn Catering
10620 S. Roberts Rd.
Palos Hills, IL. 60465
Cook
Prep cook on all stations, catering deliveries, customer service, cash handling.
Education
Professional Truck Driving School
6246 S Archer Rd
Summit, Il 60501
*presently enrolled
Moraine Valley Community College
10900 S. 88th Ave.
Palos Hills, IL. 60465
Associate in Science received December 2002
*Phi Theta Kappa international honor society of 2 year college students.
The Cooking and Hospitality Institute of Chicago
361 W. Chestnut
Chicago, IL. 60610
Associate of Applied Science in Culinary Arts received March 2004
Associate of Applied Science in Baking and Patisserie received September 2004
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