Manager Customer Service

DEBORAH D’AMORE

**** ******** *****

Port Richey, FL 34668 954-***-**** ************@***.***

Managed multiple condominium properties, franchise food businesses and retail sales. Experienced in Quick books and SAP accounting, Microsoft Word, Excel, PowerPoint, Outlook, Lotus and Computax. Office skills include leadership, organization, phone, fax, copying, typing, scanning documents, customer service and team work.

EXPERIENCE

2013-present Merchandising Lead- SteinMart Palm Harbor, FL

Supported team and serviced customer’s needs with a positive friendly greeting and assisted with all customers inquiries. Promoted to Department Merchandising Lead position receiving merchandise, creating visual presentations, setting sales, advertisements and cash handling.

2008-2012 Office Manager- Silver Thatch Condominium Apartments Inc., Pompano Beach, FL

Sole Office/Property manager for 90 unit apartment building. Attended weekly board meetings informing the board members of all building operations keeping a daily log, agenda and emails. QuickBooks accounting included cash flow reports, bank reconciliations, mailing invoices to owners and renters. Collecting maintenance fees and laundry money, bank deposits, typing correspondence, posted notices, walked the building for maintenance tasks. Worked with vendors, contractors, realtors and title companies. Served as notary for the building.

2007-2008 Staff Accounting-Mile Marker, Inc. Coconut Creek, FL

Submitted confidential collateral reports and wire transfers to the VP. SAP accounting included printing financial reports, posting credit card payments, travel expenses, A/P invoices, G/L maintenance and assisted HR with timecards and payroll.

2003-2007 Food and Beverage Manager-Krispy Kreme Boca Raton, FL

Worked with management team creating work schedules, delegated tasks to over 30 staff employees, supporting retail, wholesale and product production. Daily cash handling, credit cards, bank deposits, coded and approved invoices. Printed AS400 reports for daily wholesale deliveries.

Treasurer on Board of Directors-Deerfield Lake Condominium Association Deerfield Beach, FL

Certification Diploma-Accounting Operations-Atlantic Technical School Coconut Creek, FL

Certifications in Microsoft Word, Excel, PowerPoint, QuickBooks Sunrise, FL

Florida Notary Public State of Florida

Certification Food Safety Manager-Broward County Deerfield Beach, FL

Certificate/Liberty Tax School-Pompano Beach Pompano Beach, FL

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