Management Sap
Resume:
Anushka Joshi
Profile
**+ years of experience as a Consultant in SAP/HR/IT.
A strong techno-functional liaison with effective communication skills and abilities whose proven results achieving objectives and contribute to positive organizational transformation.
Superior communication skills with talent for presenting complex HR and benefits information executives, managers, and individual contributors to ensure full comprehension and adherence to policies and procedures.
Maintain high standards for discretion and confidentiality; proven commitment to complete regulatory compliance, integrating changes and new regulations as appropriate.
Worked on 4 full lifecycle SAP HCM implementations.
Experience in SAP and Success factors integration project implementation.
Worked with global teams, with internal and outsourced HRIS implementations.
Expertise in all the HCM Modules: Talent Management, E-recruiting, E-learning, ESS/MSS, PA/PD, Org Mgmt, Enterprise Learning Solution/Training & Events, Benefits, Compensation, Time Management, Payroll, interfaces/conversions.
Experienced as a HCM lead and was responsible for implementing end to end processes for the clients in the above modules.
Highly skilled in Change management strategy, planning and implementation, Communication strategy, planning and implementation, Business process analysis and design, Training design, development and facilitation. Experience as a business unit consultant formulating HR strategies for Westpac Institutional Banking.
Worked closely with the technical team (FRICE, BI/BW, Workflow team) in implementing the challenging integrated scenarios.
Hands on experience with the data warehousing team in BI 7.0, Crystal reports/ Xcelsius.
Experience in interacting with the top level HCM strategists/ executives (as end users) in collecting requirements, prepared the functional and technical documents, and developed algorithms for FRICE/Portal technical teams.
Extensive hands-on experience in Configuring wage types, schemas, running SAP payroll in simulation, analyzing payroll results, configuring US federal, state & local taxes, garnishments, third party remittance.
Implementation of ASAP methodology with phases like Project Preparation, Business Blue Printing, and Realization, Multiple phases of Testing, Final Preparation, Go-Live and Post Go-Live Support.
Through experience in end to end testing for SAP HR, including test case script and design, integration, performance, unit testing and UAT.
Advanced Microsoft Excel skills including functions, making graphs, pivot charts, vlookups.
Extensive experience in SAP HR/BI training for end users pos- go Live. Experienced in creating training manuals, presentations, and facilitating training sessions for end users.
Excellent at understanding the business requirements of the customer, translating them into functional customizations and co-coordinating with the Technical team.
Involved in the design of FDDs (Functional Design Documents), Test Documents, Scripts Preparation for the Technical Teams. Created functional specs for interfaces to third party payroll providers and Time Management systems.
Creation of Business Process Procedures for end user processes. Possess a thorough understanding of all aspects of the Human Resources business process, comprising the life cycle of an employee including recruiting, hiring, employee maintenance, payroll and benefits.
Extensive experience in creating, maintaining and updating documents on Sharepoint.
Technical Expertise:
Environments
MS Windows 98/2000/NT/XP/Vista/Windows7/8.
SAP ERP (SAP R/3 (3.1H, 4.0B, 4.6C, 4.7), ECC 5.0, ECC 6.0,)
SAP HR, SAP FICO, SAP PS,SAP BI/BPC, SAP Solution Manager
Reporting Tools
BEx, Web Application Designer, Crystal Reports
Presentation Tools
Visio, Adobe Photoshop
Testing Tools
Winrunner, Test Director, QTP, HP QC
Programming Languages
MySQL, ABAP, XML
HRIS Systems
Taleo, Successfactors, Winshuttle, Fidelity, Reed, Active Directory,Medgate, Kronos, Etime, Cybershift, Concur
Education
Mini - MBA Finance from Rutgers University New Jersey, USA,
B.S. (Information Systems) University of Sydney, Australia
Trained in SAP HR module
Trained in SAP BI 7.0
Professional Experience:
Geller Company August 2014 – till date
Sr SAP Consultant
Successfactors:
Working on SAP to Successfactors transitioning of Talent Management and Succession Planning systems.
End to end implementation of Success Factors Succession Planning + PMGM module (Version 12)
Involved in the following activities –
Worked on Fit Gap Analysis and proposed solution for succession process and performance and goal management.
Designing templates for performance and goal management.
Creating route map and associating them with performance templates.
Extensively worked on competency-behaviour model and integrated them with job codes and roles.
Worked on goal execution, email notifications, execution map and status report
Configuration of data model for succession planning and Career Development Plan (CDP)
Changes in provisioning for activation/de-activation of different services related to SP and CDP
Picklists for background, standard and custom data elements
Language translation and 3 tier translation to different languages
Configuration/customization via admin tool for live profiles, background elements, Succession Org chart, performance potential matrix and other elements
Unit/component testing
Talent search for succession planning
Requirement mapping in Resource Traceability Matrix
Preparation of configuration documents
Working on Success Factors LMS implementation and integration with SAP using Web Methods.
• Working on SSF-LMS configuration
• Configuring Success factors LMS connector and integration with SAP R/3 using Web Methods.
• Developed LMS reports using Plateau report designer tool.
• Creation of LMS objects like Catalog, Curricula, Requirements, Items, tasks ets.
• Working on LMS admin activities and providing Role based permissions to users.
• User maintenance and creation of assignment profiles to automate curriculum assignment based on parameters like Job Code, Job Families, Position, Organization groups etc.
• Performing system Admin activities to configure the Automatic processes, Connectors, Configuration and background jobs.
• Requirement gathering for the process and understanding the pain points.
• Interfacing LMS qualification update with compensation and payroll for pay progression.
• Uploading AICC and SCORM contents.
• Involved in OM defects fix and enhancements.
• Completion of functional design for the SAP HCM solution covering Position and Org Management
• Onshore-offshore co-ordinator
• Build and execute unit testing, integration and regression testing in HPQC (build test cases, perform tests, and make changes to configuration or processes based on results).
Taleo /Kronos Project:
Global lead System administrator for Kronos and Taleo, work with business leaders for system enhancement and strategy planning.
• Vendor management – acting as primary contact for Oracle/Taleo Cloud, eQuest, Kronos and job board vendors
• Leading and managing Hess talent acquisition integrations between SAP HCM with Taleo and Kronos
• Major contributor for new integrated Talent Acquisition, eVerify and Background Check project.
• Responsible for talent acquisition technology enhancement communication across the globe
• Managing various custom monthly metric for SVP, VPs to help define best practice planning and business process improvement
• Documented and designed various system enhancements such as candidate workflow, security role and user type metric, correspondences, Taleo High Level System Architecture future road map planning.
• Responsible training strategy for both Taleo and Kronos applicant tracking systems
• Written various “How to” reference guide to help user use system or business process effectively.
• Designed and developed UAT test plan
• Managing and couching two team members for day to day system support.
• Active member for Taleo Knowledge Exchange
Linde North America May 2013 – June 2014
HR Technology Lead North America
HR, Payroll and Time processes: employee management, benefits, time submissions, tax authorities and pay policies.
HR & Payroll laws and regulations.
HRIS systems application deployment & management.
Conduct data audits and regression tests in the UAT and Production environments for SAP HR changes and upgrades.
Ran HRIS reports (various systems), created dashboards / metrics / graphs, and performed data comparisons/audits using VLookups
Used MS Excel to perform compensation & bonus calculations, data analysis, data audits, and data mapping
Currently maintain the global organization structure of Linde within the HRIS system. Maintain and support SAP HRIS for 5,000 employees including US,CA,PRVI,DO,MX.
Implemented Timelink Time and Attendance software for US population also including data feeds.
Worked extensively on all Year End Payroll activities, Open Enrollment and Salary Planning.
Lead the Year end salary planning process, including using SAP to create key metrics for all Region North America employees.
Worked with the Head of Compensation to performs all Salary planning activities, including new salary structures, Financial and Performance forms, KPI metrics, bonus plans, employee and HR communications and various audit for the entire end to end Salary Planning process for fiscal year 2013 and 2014
Support all HRIS related activities, including data management alignment, interfaces and integration
Accountable for HR master data integrity including the use and dissemination of employee information, data protection, data accuracy, data records retention, and data extracts and feeds for compliance / regulatory reporting.
Partner with HR leadership to identify and prioritize opportunities to utilize HR systems to achieve departmental and enterprise goals
Manage the global SAP HR process worldwide for all RNA employee transfers, secondments and assignments
Reporting responsibility for developing global reports and all HR reports needed within Americas HR and for other departments (annual/ad hoc compensation reports, performance management, turnover, organization charts, etc.)
Production of monthly North America headcount, movement and vacancy reports for submission to finance and global teams
Assist with collating and distributing the global headcount reports
Global performance management reporting
Responsible for all needs assessments regarding HRIS vendors; including, selection of vendors, project management, project implementation and ongoing vendor relationships.
Key contact for development and distribution of ad-hoc reports as requested. Analyzing raw data, designing reports and identifying trends for management interpretation of operational performance, improvement initiative progress, etc. using: SAP Ad Hoc Queries/ SAP BI.
SAP ECM/TM
Worked extensively on the PM/ECM process from an end to end perspective.
Completed all processes/documents for completion of the performance management and compensation management cycle.
Worked with the compensation head on various audits for Organizational hierarchy/salary planning and Compensation Review.
Responsible for completion of various compensation deadlines for all employee groups, as the region North America Superuser lead.
Worked with the technical team to upload salary payscales, new salary ranges and midpoints for ll salaries.
Worked with various regions for any expat salary and compensation reviews and updates.
Final reporting of all the compensation payouts and audit of all employees with only compensation payout and/or salary increase.
SAP Data Maintenance/Audit
Creation of OM/PA structures, (including positions/org structures/compensation structures), for all Global groups, including North America/Europe/Asia Pacific.
Responsible for audit reports for Compensation/Finance/Employee HR data.
Creation and running of reports for monthly/quarterly/yearly for all HR data in SAP HR.
Data massaging and manipulation of all data in excel, with all excel functions like Pivot tables and V Lookups
Working with various teams for report requests for their particular data requirements.
SAP HRIS/Service Delivery Support
Working with all global groups to Partner with other functions (Finance, Shared Services and IT) and vendors (Whittaker Taylor) to provide data that will ensure optimal performance to the HR community and our internal clients.
Create complex and ad hoc reports using SAP HR, and support the various HR teams in creating and sustaining standard reporting templates and processes.
Serve as the SAP Super User for Corporate HR for region North America.
Review, create and implement audit procedures and mechanisms to ensure data integrity.
Participate in testing of new releases of HRIS.
Provide ongoing recommendations for process improvements. Develop and maintain process and procedure manuals.
Assist HR community with questions or problems on the HRIS system.
Accountable for leading a team of HRIS Analysts, responsible for all regional HR systems (implementation, training, rollout and improvement), related to processes and system initiatives supporting HR strategic priorities.
Design, benchmark and provide meaningful and frequent HR data, metrics and insights to the HR leadership in order to track and improve the HR processes and results.
Represent Region Americas HRIS in the Global HRIS group, advancing our initiatives to fulfil the Region Americas system needs and to rollout global HR systems and services in the RAS region.
Working on Sharepoint (Enterprise version 2010) to create online knowledge base for HR related materials, including LMS, Succession Planning, Compensation and Benefits.
HESS Corporation May 2012 – May 2013
SAP HR Service Delivery Specialist
Strategic
Develop and implement strategies that support the business strategic direction while managing an SAP staff.
Project Portfolio Management for the organization to maximize Geo specific capabilities and synergies.
Delivery and Engagement Models design/configuration
Managing Competency development and competency transformation
Defining Outsourcing strategies based on Project/Program charter/vision and Org. competencies and vision.
Advisory role to projects/programs on SAP HCM projects, schedule development, scope and change management.
Advisory role on development, governance and enhancement of SAP HCM Standards and Processes within the enterprise.
Operational
Managing multiple SAP processes, practices areas, projects (SAP HCM and other third party systems) and resources.
Managing on-going process improvements, including Incident Management and UAT testing process
Performing FSD/TSD validations as well as Pre and Post-implementation reviews.
Preparing progress and activity reports for senior management.
Managing Overall New projects and enhancements Budget.
Monitor utilization, variability, ramp up and ramp down effects within the company.
Vendor Management and Liaison with IT service providers in India/Malaysia for SAP/HR Service Delivery projects.
Work with various vendors, such as Taleo, Kronos, Fidelity, on any issues management for interface failures, interface updates.
Working with Outsource partner for SOC audits.
SAP Project Lead
Interact with Business Analysts, Super users, evaluate the requirements, propose alternatives, explore feasibility, influence customers decide on the best approach,
Propose alternatives in technical design validate the design
Drive Test plan, test schedule and closure
Plan Go-Live steps and stabilization support
Working with Taleo interface to improve SAP data accuracy for employee addresses.
Working on new ITMS project for new talent management system (Successfactors)
Technical lead
SAP I-9 reprint/ E-Verify project
SAP global Concurrent employment rollout across the organization
SAP HSRP/Year End project lead
New Company/Country Setup for Switzerland and Iraq
New Company setup up for Indianapolis
New Tax Company implementation
Security Lead for various new HR roles.
GTP Project, involving tidying up the HR portal and mass data templates for transactions related to PA/PY/OM.
Process Change Lead
Incident Management Process improvement
UAT testing Process improvement
RCA Analysis Process Improvement
Data Cleansing and HR data Audits from and to SAP HRIS system.
Worked on creating updating and maintaining all HRIS related and project related documents on Share point (Enterprise version 2010).
PSENG Jan 2012 – May 2012
SAP Consultant
SAP LSO/Talent Management
Coordinated overall testing plan for Learning Solution functionality, integration with Organizational Management and Personnel Administration.
Coordinated the development of end-user LSO training documentation.
Managed the development of WRICEF objects adhering to project deadlines and budgeted hours.
Configured Learning Solution for Course Groups, Course Types, Courses, Locations, Resources, Resource Types, Curriculum and Curriculum Types and web-based objects like WBT and On-line tests.
Configured Qualifications and Qualification groups.
Coordinated testing and report development for LSO ABAP and BI.
Developed and delivered formal training to new employees on SAP functionality in the context of their position requirements.
Managed all cutover activities and data validation for the PA/OM/PD/LSO solutions.
Worked on Course administrator portal, created course and participation management for training administrators.
Customized work overview as a central point of contact for course administrators.
Customize the request-based correspondence emails when employees book, prebook or cancel a course.
Transaction EFRM and create a collection and then insert a composite and to that composite insert the PDF application forms that can be viewed as attachment
Client: BASF, NJ Dec 2010– Dec 2011
Role: Senior SAP Functional Analyst
Worked with auditors for reporting needs and legal compliance issues, as part of the FRC Audit.
Worked with the HR and IT teams on all aspects of HR Service Delivery
Assisted managers with performance management issues, compensation, retention strategies and employee development as needed.
Ability to handle sensitive and confidential data, having working experience in working with auditors and external parties for HR information
Participated in common review cycle activities such as rolling out significant changes to compensation programs or processes.
Provided guidance and counsel to management team regarding human resources policies, guidelines, procedures, programs using knowledge of applicable federal state and local laws and regulations.
Worked closely with change management for enhancements.
Working with various BASF HR teams across US/Canada/Mexico for change management process, SAP HR training and other Go Live HR processes.
Work with Basis Team to apply various OSS notes and HR patches/HRSPs.
Worked extensively on reports using adhoc query.
Developed Business Process Procedures and trained members of Payroll and HR departments.
Reviewed current business requirements, to configure and process garnishment orders as per state guidelines, court orders and company policies.
Configured steps required to process employee off cycle payments to process payroll adjustments, reverse payments, void payments and for check replacements as per client requirements.
Engaged with the different infotypes required to run payroll (IT0008, 0009, 0011, 0014 and 0015).
Generated data for the payroll area, payroll periods using period and date modifiers.
Maintained the features ABKRS to default payroll area, LGMST to default wage types, and TARIF to default pay-scale data.
Created data for wage types, wage type groups for recurring payments and deductions, additional payments infotypes, and wage type permissibility for all ESG, PSG groups.
Configured wage types for basic pay, additional payments and recurring payments.
Configured TAX Reporter to generate W2's and FUTA & FICA reports for year end.
Worked with the US payroll schemas and sub- schemas.
Closely worked with business users and QA team members during functional testing and UAT.
Supported go-live. Resolved production support issues related to processing of Garnishments, claims, Benefit enrolment issues.
HRIS/HR Support
Performance Management: Supported the execution of major project-related Human Resources processes (e.g. project performance management meetings and promotion assessment meetings) according to client guidelines and worked closely with client leadership.
Worked with end users on a continuous basis for SAP HR training sessions post go live.
Worked extensively on various interfaces for new requirements and testing, example Taleo, Successfactors, Active Directory, Kronos and Cybershift.
Creation of a new Data Management/Governance team within the company for daily processing of employee HR data. Creation of various processes around Data Consistency/Accuracy between all HRIS systems, Data Audits on a daily, weekly, monthly basis and Reporting on Data Accuracy between all HRIS systems.
Provided guidance, leadership, advice and counsel to management and other employee groups on a broad range of HR issues, decisions and programs.
Ensured project documents are complete, current, and stored appropriately on shared collaborative site.
Managed data conversion methods and results from legacy systems into HRIS.
Developed data validation methods and testing cases in various phases of prototypes and production tenants.
Assisted Training department in the development of materials for global managers and employees.
Partnered with other shared services areas, such as: Payroll Operations, HR Service Center, HR Programs, and Strategic Staffing to develop appropriate workflows to provide high level of client service that appears seamless to the field. Developed strong business relationships with Internal Corporate functions.
Client: Starbucks, WA Nov 2009 – Nov 2010
Role: Senior SAP Functional Analyst
HR – FI Integration
Worked on the HR-AP integration project, was involved in business requirements gathering and configuration of vendors, vendor payments and forms for cheque printing and credit memos Creating processes for Garnishment check printing, payment run, vendor management
Worked on requirements gathering and functional and technical spec creation for outsourcing the whole garnishments process, and the vendor payments outsourcing to ADP
Configured SAP AP garnishment processes for WA-60 day and Nevada fees structure
Was part of the SAP 6.0 upgrade project, both technical and structural changes for SAP 6.0 upgrade
OM/PA
Configuration of HR PA and OM modules including development of organizational structure (jobs, positions, organizational units) and job/pay grade structures for United States
Worked on Structural upgrade for OM structures for changes to personnel area, personnel subarea, employee group, employee subgroup and company code changes as part of the ECC 6.0 upgrade project.
Worked with Change management and key BPL’s on client team and facilitated the impact workshops to document role changes and Business Impact thereby
Worked with FI and CO consultants in Integration workshops to tie the Cost Center Hierarchy to the HR Organizational Structure
Training and Event Management
Configured the Performance Management/Personnel Development (PD) and Training Events Management (TEM) according to business process requirements to include: the performance appraisal template, qualification/skills catalog, Individual Development Plans, Course catalog.
Designed and created master data for the Performance Appraisals, Business Events and Qualification Catalogs.
Assigned Qualifications to positions and configured the Profile Match-up to compare an individual’s qualifications against the position requirements.
Created Business Process Procedures (BPPs) to document user steps in completing SAP transactions using RWD Infopak software.
HR Production Support/HRIS Support
Experience in HR processes for payroll, for running payroll and posting to FI
Regularly worked on SAP HR forms, including creation of creation of new forms for Magnetic media and PDF format
Created a new variant for Payroll Journal report without SSN
Working on HR-FI-GL integration for creation of new G/L accounts and cost centres in SAP, as part of GBSS project for IFRS changes
Analyses and gathering business requirements for the OFS G/L interfaces for SAP 6.0 Upgrade /GBSS project
Worked on ZP_ADP_OUTBOUND for retails partner cheque printing for changes to California Overtime, process new retro table ZCRTR
Working on the SAP GL / Oracle GL (OFS GL) interface to enable the changes to G/L accounts/cost centres mapping
Worked on completing HRSP task changes for Q12010
Worked on BSI tub updates, applying these to all the SAP environments.
Client: Celanese, TX Sep 2007 – Dec 2008
Role: SAP HCM Consultant
Employee Self Service and Manager Self Service-ESS/MSS
Gathered requirements, developed specs, and involved in testing for Portal configuration, 25 iViews, 10 pages, 5 worksets, and roles.
Close interaction with the Technical team as most of the forms entailed the triggering of workflow and so functional knowledge had to be shared with the technical for complete realization of the forms.
Requirements gathering for ESS and MSS related services/worksets
Configured HRFORMS to display payslip on Remuneration form
Worked with the technical teams on customizing and modifying AIFs (Adobe Interactive Forms) for ESS/MSS such as ISR_FORM_SPEG, ISR_FORM_SPPA, ISR_FORM_SPPD, ISR_FORM_SPPM, ISR_FORM_SPSP, ISR_FORM_SPTD
Worked with the technical team to create AIF for ESS/MSS enhancing ISR_FORM-SPEG personnel change request in MSS
Responsibilities also included creating the Test scripts and Test Data sheets for the users
Closely worked with the users during End-User Testing and ongoing Knowledge transfer
End user documentation and various demonstrations/presentations on ESS/MSS
Worked with Mercury Quality Centre 8.0 to devise the Test Plan and upload the Test scripts and Test cases and Manual Testing
Coordinating with the Subject Matter Expert for unit testing and Integration testing
Prepared user training documentation for end-users.
SAP LSO
Implementation of SAP Learning Solution and conduct Web-based Knowledge Transfer sessions for Training Management, Employee Learning Portal and Authoring Environment.
Integration with Organization Management, Personnel Administration, Performance Management, Time Management, Authorisations, Workflow, Reporting and SAP Netweaver Portal
Integration of RWD uPerform with Content Authoring using SAP Authoring Environment tools (Authoring Tool & Repository Explorer)
Provide training to project team on RWD uPerform application; specifically around creating course materials, assessments, publish course contents, RWD Workflow and Approval process
Preparation of Functional Specifications, testing and delivery of custom developments (ABAP, Forms, Workflow) and Enhancements
Perform Integration Testing and assist in User Acceptance Testing (UAT)
Enterprise Compensation Management
Pay Plans and Salary Ranges, In-house Salary Survey, Eligibility (Local and Global) Rules, Guidelines, Compensation Adjustment Types, Packages and Reasons, Wage Types (Basic Pay, Recurring Payments, Additional Payments, Merit, auto step and pay level increases, stipends, training incentives, schemas, features (tarif), Pay Plan and Salary Range (Pay Scale and Pay Group), Additional Payments, Recurring Payments (Special Pays) and Deductions, Work Schedules.
Compensation Budgeting based on organizational structures. Customization of Total Compensation Statement.
Created Budget Types and Defined Compensation types
Worked on the ECM reports with SAP BI
Talent Management
Identified functional specifications for business process advantages in goals cascading on the enterprise portal or via t-code phap_catalog_pa
Extensively made use of the Business package Talent Management Specialist to maintain corporate goals (including setting up KPIs) and core values to selected organizational units
Creation of end user training documents for end to end process from performance feedback to talent reviews and talent development and for ECM (Enterprise Compensation Management), planning processes for managers
Client: T-Mobile, WA Apr 2006 – Aug 2007
Role: Senior SAP HCM Consultant
E-Recruitment
Identified Functional Specifications for analyzing processes pertaining to human resources, time management and payroll and prepared Documents for As-is and To-Be Business Process Flows, descriptions, concepts and created draft documents for critical path deliverables
Customized of E-Recruiting: the requisition management, management of job postings, Application Entry, Applicant Tracking, and Talent Relationship Management
Develop a retention and recruitment process to enable TRM functions
ESS/MSS
Setting up of Time Management and Employee Basic data in ESS
Worked with the Portal and Workflow teams to set to up workflow scenarios for creating and approval of leave requests/compensation days with escalations, wherever required
Configured the benefits participation overview service as per Subject Matter Experts’ requirements
Configured time sheet approval profiles, individual views and detailed views for the manager
Configured ESS in MSS. Manager can log into MSS and enter time for his employees
Set up and Maintain ESS users. Create users and authorize them for ESS
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