Bilingual Administrative Assistant

SKILLS

PROFESSIONAL SUMMARY

WORK HISTORY

VIRGINIA M. BALSAMA

**** ******* *****, ************, ***** 78660 • H: 512-***-**** • ****************@*****.*** Strong and effective communication skills

Bilingual Spanish/English

Speaks and reads Italian

Knoledge of educational, medical and criminal

terminology

Event planning and project coordination

Advanced knowledge of several computer programs

Personnel management

Schedule management

Global travel

Reservations booking and system experience

Business correspondence

Multi-line phone proficiency

Filing and data archiving

Cash handling

Culturally sensitive

Compassionate

Pleasant demeanor, courteous and helpful

Reliable and flexible

Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client.

Motivated office assistant translator-interpreter offering a strong work ethic and positive attitude. Detail-oriented professional with superb people skills. Enthusiastic, fast learner and can deliver results quickly. 09/2011 - 09/2015

No title

Self-employed - Italy

Teach English as a second language to young adults with limited English proficiency Teach beginners piano

Learning to translate from Italian to Spanish and English 03/2001 - 08/2010

Owner

El Camino Travel Agency - Redwood City, California Purchased and operate a small travel agency

Successfully initiated and implemented private traveling for small groups to various places in the world serving as a tour director and interpreter, which resulted in positive gains to the business Sold travel tickets and tours to all over the world Supervised and coordinated all operations

06/1995 - 06/1999

Spanish Translator Interpreter

Redwood City School District - Redwood City California Translate variety of documents and lessons for a bilingual school district with 14 schools Interpret meetings including special education, health, behavior,attendance and nightly informational conferences Direct parents and other people to the right department of their business in person as well as by phone Collaborated with principals, teachers and district personnel to deliver efficient high quality service Achieved high customer satisfaction for work quality Provided coaching and consultation to staff to delivery quality service Consistently received positive feedback from guests on performance reviews EDUCATION

REFERENCES

AFFILIATIONS

ADDITIONAL INFORMATION

04/1983 - 06/1994

Bilingual Office Manager

Redwood City School District - Redwood City, California Managed a school office K-6 or K-8 with 850 to 1000 students and 50 staff members Collaborated with Principal and two secretaries to ensure efficiency in a fast-paced school office Maintained confidentiality at all levels

Prepared, coordinated, set up and distributed materials for weekly staff meetings, committee and parent meetings Opened and properly distribute daily mail

Collaborated with teachers, psychologists and nurses to maintain student well-being

Managed staff absences and substitute personnel

Drafted, maintain and delivered monthly time sheets for certificated and classified employees on time Coordinated volunteering services

Created expense reports of bank account including cash deposits Inventoried, maintained and distributed teaching and school supplies Answered and managed incoming calls while recording accurate messages (four lines) Worked closely with school nurse to ensure communication with parents regarding disease control and others When needed, accompany school nurse in home visits Coordinated student picture day, ID, conferences and other events Served as a community liaison between school and parents Continued education: Training for US testing for Spanish Translators/Interpreters University of Tucson - Tucson, Arizona

Associate of Arts: Bilingual Executive Assistant

English Language Academy - Lima Peru

High School Diploma:

Reyna de las Americas High School -

1983-1994 Accompany with piano student choir in Hoover School, Redwood City California 1993-1998 Prepared children 7 to 14 for First Communion, Mount Carmel Church, Redwood City California 2005 -2010 Secretary, Lord of the Miracles Brotherhood, San Mateo, California 1999-2010 Member of a choir, Mount Carmel Chrurch, Redwood City, California 2012-2014 Member of the choir in Duomo of Messina, Italy 2013-2014 Member of the Diocesano choir, Messina, Italy On request.

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