Manager Customer Service

Wesley F Lewis

***** ******* *****, ******, ** **230 214-***-**** **********@*****.***

Education

B.A. 2009 UNIVERSITY OF KENTUCKY (LEXINGTON, KY), INDUSTRIAL ORGANIZATIONAL PSYCHOLOGY

Skills & Abilities

MANAGEMENT - Eight years of increasing responsibility in management roles.

SALES - 11 years of total sales experience. Nine years of inside sales, two years of outside sales.

COMMUNICATION

Led team planning and scheduling meetings in several major retail stores.

Developed local advertising and marketing campaigns for talented employees at retail locations in Kentucky.

Developed a newsletter realty marketing campaign for targeted neighborhoods in Dallas, Texas.

LEADERSHIP

Dallas Young Professionals (Member) – Dallas Chamber of Commerce.

Diversity/Housing Initiatives Committee (Member) – MetroTex Association of Realtors.

Young Professionals Network (Director at Large) – MetroTex Association of Realtors.

Preston Square HOA (Board Member) (Landscape, Architectural).

Fairness Kentucky (Secretary)

Experience

REALTOR COLDWELL BANKER (DALLAS, TX) 2013-2015

As a realtor I have been responsible for providing the very best in customer service through the most accurate and usable information to sellers and buyers and focusing my efforts on helping them buy or sell their most important investment, their homes.

Send out a monthly community newsletter to four large communities in Dallas describing the local real estate market.

In only two years, I was recognized as a Previews agent by the President of Coldwell Banker. This recognition is highly prestigious, with only 350 of 100,000 plus agents of receiving it nationally.

I was honored for developing a unique marketing plan by my branch broker and using it to successfully sell multiple multi-million dollar properties.

CO-MANAGER BANANA REPUBLIC (LOUISVILLE, KY) 2010-2013

As co-manager of the largest revenue producing Banana Republic store in Kentucky, I was responsible for Taleo®, local recruiting marketing campaigns and training for all new associates. Additionally, I was responsible for employee scheduling and implementing all floor plan designs.

Recognized by the district manager for the success of my new hire training programs and was tasked with serving as a regional new hire trainer for three area stores.

ASSISTANT MANAGER WHITE HOUSE BLACK MARKET (LEXINGTON, KY) 2008-2010

As an assistant manager, I was responsible for advertising, screening, and interviewing all new potential store employees. Additionally, I was responsible for new hire and sustainment training programs for employees.

Helped develop new training initiatives with national leadership at corporate workshops in Sarasota, Florida.

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