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Medical Administrative Professional

United States
December 23, 2015

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Atesha K. Grier



Certified professional coder apprentice with 6 years medical administrative experience and over 10 years experience office administration. Broad knowledge of medical terminology, ICD, CPT and HCPCS coding. Interested in pursuing my career path as a medical coder and biller.

Work Experience

CM&O Support Specialist

Blue Cross Blue Shield

January 2014 to October 2015

Contacting providers concerning member eligibility for successful processing of medical request

Staying within time frames with 95% accuracy

Promoted to permanent hire in December 2014

Awarded a financial incentive from departmental head for going "above and beyond" on assigned temporary tasks

Awarded numerous "props" from coworkers and management for my collaboration and caring efforts

Considered a "key talent" admin supporter for directly assisting case mangers and nurses

Creating/closing authorizations

Retrieving hospital census

Daily morning reports

Letter editing

Electronic faxing

Data entry

Data analysis

Medical Office Assistant

Club Haven Family Practice

March 2012 to December 2012

Achieving the transfer of EMRs in less than anticipated time frames

Elected by superior for internship to permanent hire

Regarded highly by practice physicians for my attention to details

Front office assistant

Insurance verification

Payments posting

Coding encounters

Appointment scheduler

Team Member

Advance Auto Parts

May 2012 to April 2013

Built strong rapports with commercial clients, increasing sales

Awarded for best customer service via telephone mystery shopper

Met/exceeded periodic sales goals

Properly using diagnostic equipment to successfully diagnose vehicular issues

Front end auto parts sales

Battery/wiper installations

Charging system power test

Parts delivery

Curriculum Lab Technician

Forsyth Technical Community College

January 2009 to May 2011

Assisted FTCC'S Program Developer/Auditor

Organizer of hiatus records contributing to passing 2008 FTE Audit

Redlined curriculums for final course catalog revisions

Student records keeper for calculating final credits for certifications

Successfully coordinated meetings and agendas in supervisor's absence

Appointment Scheduler

Minutes taker

Call Center Interviewer

Bellomy Research

February 2006 to August 2008

Conducted telephone surveys to update consumer database

Kept high scores for quality assurance and random audits

Acknowledged for respectable followup calls in different time zones

Accomplished expected number of completed outbound calls for set quotas

Recommended for permanent position

First call for overtime during peak seasons


Certificate Diploma in Medical Billing & Coding Specialist

Living Arts Institute-Winston-Salem, NC

2011 to 2012

Diploma in High School

Forsyth Tech Community College-Winston Salem, NC

2001 to 2003


Spreadsheets (10+ years)

60 wpm (10+ years)

Data Entry (10+ years)

Data Analysis (10+ years)

Electronic Medical Records (6 years)



AAPC affiliate

HIPAA compliant


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