Customer Service Sales

EDUCATION

Virginia Marti College; Lakewood, OH; graduated May 2014

Degree in Applied Business, Majored in Fashion Merchandising

Merchandised an accessory collection on a team for Sparkle Boutique inside Vanity Lab.

Analyzed sales data, merchandised an in-store collection, and installed a window presentation for 10,000 Villages which resulted in a 40% profit increase.

Organized and presented a fashion show, and developed a Fall/Winter 2015 product assortment as part of a team.

Collaborated with Miracle Resources, a local marketing company, to create a video advertisement for America's Respect Revolution.

Created a mock company, developed the brand and target market, and designed the retail store’s interior floor plan.

Also have executed work including story boards, spreadsheets, business plans, look books, blogs, and various technological presentations.

WORK EXPERIENCE

Salem Regional Medical Center; Salem, OH; Nov. 2013-present

Patient Care Assistant/ State Tested Nurse’s Aide

Provided or assisted residents with activities of daily living, and serviced residents during meals, transportation, etc.

Completed daily charting of patient care on mobile technology units.

Assisted nurses during treatment and filed patient information in charts.

Facilitated informal training processes for other staff members on various tasks.

Salem Community Hospital, “Look Nook” Gift Shop; Salem, OH; July 2013-Sept. 2013

Merchandising, Management, and Marketing Intern

Re-merchandised products in the store and created window presentations of new merchandise in display areas.

Assisted with product buying from catalogs and during appointments with sales representatives.

Unpacked, inspected, priced, and merchandised all inventory from new shipments, and restocked product in-store.

Created various spreadsheets including a current inventory list and a record of sales from April – August, 2013/

Greeted and assisted customers while working in-store at the sales counter.

Greenbriar Healthcare Center ; Boardman, OH; Aug. 2008-Feb. 2010 and Oct. 2012-July 2013

Rehab Aide/ State Tested Nurse's Aide

Provided or assisted residents with activities of daily living, and serviced residents during meals, transportation, etc.

Completed daily charting of patient care in hard charts and on mobile technology units.

Assisted nurses and therapists during treatment, filed paperwork in patient charts, and assembled patient information packets for off-site appointments.

Facilitated informal training processes for other staff members on various tasks.

The Factory 2.0; New York, NY and Cleveland, OH; May 2013-June2013

Merchandising and Marketing Intern

Created line and cost sheets, and organized Spring/Summer and Fall/Winter look books for Georgie & Elaine.

Created micro-ads, advertising schedules, and marketing campaigns for various brands.

Worked on a team to produce fashion shows and photo shoots, and update company and brand social media profiles.

Researched various networking opportunities for Georgie & Elaine such as bloggers and boutiques that appeal to the brand’s target market.

The Local Bar and Grille; Lakewood, OH; July 2011-Oct. 2012

Server/ Bartender/ Bar Manager

Took, made, and served food and drink orders and provided customer service to patrons.

Assisted with scheduling, opening and closing the restaurant, and supervision and training of other employees.

Met with salesmen to determine new items to add to the menu and at the bar.

VOLUNTEER EXPERIENCE

Travelled to Guatemala on a Habitat for Humanity team and assisted in building a home.

Assisted in Poland High School's multiple disability classroom and with Mahoning County Board of Education's annual picnic for disabled students.

Annual participant in Relay for Life and the March of Dimes walk for babies.

15 years of church volunteer work including nursery and children's programs, local charities, and service retreats.

Sponsor of the Wounded Warrior Project.

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