Sales Manager

FRANK COONEY

P r o f e s s i o n a l S u m m a r y

Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations. Award-winning sales manager with international sales experience and strong closing abilities. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration. S k i l l s

Exceptional interpersonal communication

Effective leader

Staff training/development

Budget development

Deadline-oriented

Conflict resolution

Consistently meet goals

Efficient multitasker

Product development

Client account management

Organized

Customer service-oriented

Work History

Vice President

Novatek Caribbean – Lake Worth, FL

Initiated rollout of new enterprise software solution for sales reporting. Partnered successfully with vendors / clients to produce desired result. Strengthened company's business by leading implementation of multiple developmental projects. Trained, coached and mentored staff to ensure smooth adoption of new program. Implemented innovative programs to increase employee loyalty and reduce turnover. Created new revenue streams through innovative product development. Developed and rolled out new policies.

Hired and trained direct report and down-line staff. Directed headcount reduction programs to increase profitability. Vice President of Operations

NTT/Verio – Englewood, CO

10/2002 to 02/2015

03/1995 to 01/2002

Partnered successfully with vendors, partners, staff and clients to produce streamline efficient processes. Spearheaded cross-functional initiative to achieve innovative provisioning systems . Strengthened company's business by leading implementation of dynamic customer care call center. Trained, coached and mentored staff to ensure smooth adoption of new program. Worked directly with CEO, CFO and Business Unit President to achieve desired results . Implemented innovative programs to increase employee loyalty and reduce turnover. Created new revenue streams through alternate channel programs . Developed and rolled out new policies.

Exceeded company objectives within all departments . Hired and trained direct report staff.

Increased profits by 30% in one year through restructure of connectivity pricing. Driver

United Parcel Service – Riviera Beach, FL

10/1988 to 04/1995

Education

Partial: Communications

Palm Beach State College - Palm Beach Gardens

High School Diploma:

Sweet Home High School - Amherst, NY

1984

8647 Kelso Drive, Palm Beach Gardens, FL 33418 (H) 561-***-**** (C) 561-***-**** *********@*****.***

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