Customer Service Rep

Rob Fritz

Special Event Driver

Uniontown, PA

************@*****.*** - 724-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Special Event Driver

Coca Cola - Houston, PA - September 2013 to September 2015

• HOFO Driver

• Pre-Trip & Post Trip Inspection

• Grid Logs

• Deliver Product

• Count All Product Delivered

• Stock Product Depending On The Delivery Code

• Log All Missing or Damage Product

• Operation Of Hand Held Computer

Bus Driver

First Student - Smithfield, PA - October 2012 to September 2013 Pre-Trip Inspection

Transport Students

Post Trip

Branch Manger

PTI - Connellsville, PA - April 2012 to October 2012

• Vehicle Inspections

• Interviewing

• Hiring

• Safety Committee

• Schedule

• Payroll

• Reports

• Drive 16 passenger Van

• Transport CSX Crews

• Monthly CSX Safety Meetings

• Meetings With CSX Master Chief

Manager In Training

Rent A Center - Latrobe, PA - June 2011 to April 2012

• Opening/Closing of store

• Account Manger

• Analyze Reports

• Preparing and Submitting Bank Deposits

• Customer Service

• Manage Past Due Accounts

• Rental Agreements

• Verifying Rental Applications

• Sales and Sales Calls

• Processing Payments

• Scheduling Deliveries And Pick Ups

• Deliveries

• Receiving

• Inventory Control

• Electronic Transfers Of Inventory

• Enter Items Into Service

• Preparing Merchandise

• Refurbishing Merchandise

• Maintaining Show Room

• Filing

• Mailers

• Promotions

Atlas Site Coordinator For Fayette, Greene & Washington County Centurian Security - Monaca, PA - February 2009 to June 2011

• County Supervisor

• Supervise County Officers

• Scheduling For County Officers

• Weekly Site Inspections

• Weekly Reports On Officers

• Provide security on Atlas well sites

• Patrol at scheduled intervals

• Monitor activity

• Submit daily Activity Reports

Customer Service Rep

Teletech Holdings - Uniontown, PA - June 2008 to February 2009 For Bank Of America Benefits Solutions

• Handle escalated calls and issues

• Supervise & Train New Agents

• Research eligibility tickets

• Provide call backs for imperative issues

• Premier Trained

• Customer service rep. For Sprint Porting Department

• Programmed phones

• Processed port requests

• Assisted with retail requests

Customer Service Rep. For AMEX

Service Accounts - West Mifflin, PA - April 2008 to June 2008

• Billing

• Promotions

• Card Member Retention

Customer Service Rep

Echostar/Dish Network - McKeesport, PA - February 2004 to April 2008 Promotions

• Billing

• Activations

• Setting Up Accounts

• Taking Equipment Orders

• Trouble Shooting

• Setting Up Service Calls

• Adding & Keeping Detailed Note On Account

Direct Care Worker

Fayette Resources - Uniontown, PA - May 2002 to February 2004

• Med Logs

• Meds

• Meals

• Cleaning

• Doctors Appointments

• Consoling

• Redirecting Skills

• Shopping

Promotion Assistant

Keymarket Of PA, LLC - Pittsburgh, PA - August 2000 to May 2002 Pittsburgh, PA 08/01/2000-05/01/2002

• Air Personality For Froggy 94.4 & Froggy 98.3

• Cool Edit Software

• Operation Of Maestro Music Programming Software

• Live Action Broadcasts

• Promotion Assistant

• Operation Of Digital 360

• Board Operator for Penn State Basketball

• Board Operator for Washington Wild Things Baseball EDUCATION

School Bus

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