Sales Management
Resume:
Brenda Liebman
******************@*****.***
Summary
Highly experienced and accomplished in the Sales Commission/Compensation and Sales Operations area of business. Diligently worked with most dept. (HR, Product Fulfillment, IT, Order Admin, Finance, AP/AR, Sales, ect.) along with good problem solving skills to accurately compensate the sales teams. Supplied upper management with reports to make accurate decisions on the business. Thirteen years of my career in business has been working in the High Tech industry. I am a self- starter, work well with others, do well at multi tasking and my work ethic is great.
Additional areas of knowledge are:
CRM
Business Objects
SAP
Callidus
Visual Studios SQL
Finance Reporting
Specialized Software
Power Query
Power Pivot
Power BI
MS Office (word, excel, power point)
Audit process’s and Sox Audit process’s
EXPERIENCE
Archway (Microsoft) Feb. 2015- Current
Track, research and Analyze data.
Liaise with Accounting Business Support and Microsoft Customers (both internal and external).
Establish and maintain businesses processes and implement recommended enhancements or changes as necessary.
Analyze large amounts of data
Action driven when working with problems or issues. Identify or suggest solutions to fix the problem
Invoice validation.
Fixed Assets tracking
Temp Jobs (temp jobs temporarily while taking care of my dying father) May 2013-Feb 2015
ASM Event Specialist
Cross Roads, Erskine MN
oAssistant living for Mentally Ill
Misc. day jobs
oHobby Lobby
NEC -Irving TX May 2010 – April 2013
Manually Calculate monthly commissions and bonuses for 80 account managers.
Assist in creating and administering the Sales Compensation plans.
Track business and trouble shoot any issues and report them to the appropriate departments.
Work with HR, AP/AR, Project Management, IT, Order Management and Finance.
Supply Ad Hoc reports to account managers and Directors.
Monthly reconciliations with finance.
Justin Boots -Fort Worth TX March 2010 – May 2010
Payroll Clerk
Process weekly and Bi-weekly payroll for 600 employees.
Assist time keepers at the plant sites with their payroll.
Calculate monthly and Qtrly taxes.
Enter hourly times into SAP.
Handle all vacations, garnishments, mileage payment.
Nortel Networks- TX Jan. 2001- Mar. 2009
Sales Compensation Analyst
Administer the Sales Compensation Plan for the Sales Teams to ensure accurate and timely payments.
Address and resolve issues/concerns relating to the accuracy/timeliness of the sales teams compensation, and /or general questions related to the compensation plan.
Review /Approve monthly payroll submissions for all sales teams.
Work with VP’s and sales management to interpret quota deployment to the various teams to be able to input them in the system to compensate them on the direction the management team wants.
Supply reports and special requests for the VP’s and sales management for the various regions/teams upon request.
Work with IS on system enhancements
Mentor 5 individuals on my team to advance their skills
Nortel Networks (formerly Bay Networks, Inc.) July 1998 - 2000
Sales Operations Analyst
Process monthly commissions for 100 Sales Reps and 650 System engineers
Assist the field in tracking all of their business to ensure they receive commission credit
Supply any sales reports requested by the finance controller and VP’s
Assist in trouble shooting commission and sales reporting systems
Develop and maintain processes and guidelines
Interpret compensation plan and processes for the sales field and managers
Bay Networks, Inc.-TX (Nortel Networks) January 1996 – July 1998
Regional Sales Admin/ Business Analyst
Supported Central Region VP of Sales
Assisted all VP’s direct reports within the Central Region
Planned regional and customer meetings
Prepared monthly forecast reports for the region
Trained area support staff on corporate systems
Analyzed sales reports for the VP
Provided daily, weekly and monthly reports for the region to the VP
Maintained product allocations and expediting of products within the region
Responsible for managing the Field Demo Gear (FDE) for the region
Office Team/Gables Residential Trust-TX October 1995-January 1996
Assisted Regional Manager (of 10 properties) and University coordinator and training supervisor.
Prepared several reports for owners of the rental properties.
Assisted in yearly budget assumptions.
Helped create new information and prepared material for training classes for the employees.
Set up meetings, arranged air travel and hotel accommodations.
OmniVision Inc. / Interactive Communications, Irving, TX April 1992 - October 1995
Executive Administrative Assistant
Opened new sales offices, ordered office equipment and supplies.
Responsible for reviewing proposals for insurance programs and telephone systems.
Assisted the President and Vice President with business plans and regulations, along with other special projects.
Responsible for processing payroll for 200 commission paid salesmen through ADP.
Entered invoices and processed checks, ( AP and AR)
Investment Relations
Effectively supervised three departments (six employees). The shipping Department, where all investment packages were sent out from the Compliance Department, which verified all investments with the investors, and the Individual Retirement Account Department (IRA), which processed all IRA investments.
Established standard operating procedures for the above departments.
Key liaison between the home office and eight outside sales offices.
Advised sales managers of regulations, or changes in the process of the investment and any problem solving.
Extensive communications skills were needed to complete the process of the investments smoothly.
Reviewed all cash and IRA investments that came into the home office from the outside sales offices before processing.
Public Relations:
Handled all communications with 2300 investors on a daily basis to update them on the progress of their investment and to make any changes within their account.
Used a great deal of verbal and written skills to communicate efficiently with all of the investors.
Dungarvin Inc. Maple Grove, MN March 1990 - Oct. 1991
Program Counselor:
Assisted four profoundly retarded adults on a daily basis to advance their daily living skills.
Worked with existing programs and developed new ones to improve their skills.
Reviewed their progress and areas that needed improvements, on a quarterly and annual basis with their case managers and social workers.
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