Customer Service Sales

Kent Smith

**** ****** ****** **, *****, OR. ****6

Ph: 503-***-****

*************@*****.***

Professional Summary

Accomplished and energetic customer service representative with a solid history in the retail and service industries. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, dependability, and the ability to follow specific directions.

Experience

Tutor Apr 2013 - Jul 2015

Treasure Valley Community College - Ontario, OR

Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests.

Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.

Teach students study skills, note-taking skills, and test-taking strategies.

Store Manager Jul 2009 - Jul 2012

Rent-A-Center - Salem, OR

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Education

Associates of Arts: Strong emphasis in History, Mathematics, and English - 2004

Taft Community College - Taft, CA.

Languages

Spanish, level of proficiency: above average in speaking, reading, and writing.

Italian, level of proficiency: above average in speaking, reading, and writing.

Affiliations

Toastmaster’s International - Former President, Vice-President of Education (2 terms), and Vice-President of Membership.

Contact this candidate