Administrative Assistant

Mary Ann Ruggiero

**** **** **., ********, ** ***28

718-***-**** * **********@*******.***

ADMNINISTRATIVE ASSISTANT – SALES SUPPORT

Excellent experience managing business relations and special projects with senior level management and sales teams. Serve as point of contact between management, sales, clients and vendors

PROFESSIONAL EXPERIENCE

Fiduciary Intermediary Ltd., Sept 1998 – April 2015, New York, NY

Mid Size General Agent Specializing in Group Health, Dental and Life Insurance

Assistant to President and Sales Support Coordinator

Supported the CEO and 10 member sales team in all projects, new case enrollments and administrative functions

Provided customer service support for all new enrollments and existing clients regarding policy issue, discrepancies and reinstatements

Process incoming applications, emails and correspondence

Assisted sales team in closing new accounts

Recorded and maintained vendor commissions journal. Responsible for bank deposits

Assisted in the preparation of sales, marketing materials for sales presentations and conventions

Oversee in-house purchasing and maintenance of all office equipment and supplies

Coordinate meetings, travel arrangements for senior management

Aetna Life Insurance Company Oct 1986-Sept 1998, New York, NY

Life Insurance Subsidiary of Aetna Insurance a Fortune 50 company

Sales Administrative Assistant

Responsible for back end sales support including administrative and clerical functions for sales department

Processed all new client enrollment, handled all discrepancies for new policies

Researched claims and disputes

Prepared quarterly enrollment reports for sales analysis

Updated sales materials for presentations

Provided customer service support to new clients

Education

New Utrecht High School, Brooklyn NY

Academic Diploma

Computer Skills

Microsoft Office, Word

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