Sales and Marketing Healthcare Industry
Resume:
Angela M. Biciocchi
Alton, IL 62002
618-***-**** (cell) 618-***-**** (home)
********@*****.***
Objective:
To obtain a position in the healthcare industry to increase census growth and serve as an advocate/liaison for a growing company, business, or corporation. To secure new business with a strong emphasis on the ability to listen and present appropriate solutions. To provide excellent customer service through effective marketing techniques to secure new and existing accounts.
Skills:
Public Relations, Speech Communications, Sales Management and Marketing Operations.
Extensive sales experience in long term care, assisted living, independent living, home health care, hospice, and IV Therapy. Admissions, discharges, tours and crisis work.
Medical terminology and understanding care planning in long term care /SNF facilities.
Extensive knowledge of Medicare and Medicaid as well as private pay, managed care contracts and regulatory standards.
Skilled in administrative functions, scheduling, in services, home health screenings and hospital screenings and LTAC’s.
Managed a 28-member employee team. Created quarterly sales and growth plans.
Collaboration with the Department of Mental Health and Court Systems on abiding of state rules and regulations.
Advocate and representative for psychiatric nursing homes and rehabilitation centers.
Experienced with psycho-social assessments, MDS assessments, discharge planning, care plans, referrals into the community, and case management. Inside and outside sales.
Experience in educating referral sources on company product line to enhance patient’s body, mind, and spirit as well as their family(s).
CPR and CPI trained as well as QI, QA and UR/UM training to comply with regulatory standards and AP/AR as well as human resources, recruiting, training, staffing, payroll, budgeting, medical billing, and medical records.
Excellent rapport with physicians, social workers, discharges planners in many counties of Northern and Southern IL and the Metro East, as well as St. Louis City, St. Louis County and Southern Missouri. Established a huge book of business in IL and MO. Road Warrior.
Executive Director and Supervisory Manager over facility departments.
Microsoft Word, Outlook, Excel, Power Point, EMR, CMR, Medical Manager, ECIN (Alscripts), Reptrax, and RX Advantage.
Experience:
Director of Business Development 2013-2015
Asta Healthcare Corporation, Inc. Hospice/LTC/SNF Facilities ( MO/IL)
Sales Director 2012-2013
Missouri Home Care (St. Louis, MO/IL)
Marketing/Adm./Social Service Director 2009-2012
Benchmark/St. Louis Healthcare, LTC/SNF Facility (St. Louis, MO)
Marketing/Sales Director 2006-2009
Heartland Home Care and Hospice (St. Louis, MO)
Account Executive 2003-2006
Mediplex Health Professionals –Home Health and Hospice (St. Louis, MO/IL) Regional VP of Marketing 1996-2003
WGI Healthcare Corporation, ALF/SNF Facilities (6 Branches) (IL)
Volunteer Work:
Boys and Girls Club, Big Brothers and Sisters, March of Dimes, Special Olympics, Senior Olympics, Red Cross, American Cancer Society, United Way, Rotary Club, The Chamber of Commerce, Salvation Army, Habitat for Humanity, The Alzheimer’s Association, The Susan G. Komen Foundation for The Cure, The American Heart Association, Corporate Sponsorship, Fundraising and Event Planning.
Honors and Certificates:
2004- Certified in Medical Terminology.
2004- Certified in CPR, CPI, and First Aid.
2006- Trained in Home Health and Hospice Services at Corporate Sales Boot Camp, Ohio-Heartland Home Care and Hospice Services.
2006- Honored by Mediplex for Sales and Leadership Role in 1st Quarter, 2004.
2008- Recognized by Heartland’s Corporate Office as #1 Sales Director for the Month of March, 2006.
2012- Trained in Home Health Services and Corporate Sales Boot Camp, - Rolla, and Kansas City, Missouri, Home Care.
2012- Member of the American Health Care Association.
2013- Certificate of HIPAA Privacy and Security Awareness.
2013- Certificate of Guarding Tuberculosis.
2013- Certificate of Workplace Bloodborne Pathogens.
2013- Certificate of INTERACT Program.
2013- Certificate of F309.
2013- Certificate for Aseptic Technique and Infection Control for the Sales Professional.
2014- Certificate for Physician Care Plan Oversight Provisions.
2014- Certificate for Requirements for F2F Encounters for Home Health 2015.
2015- Certificate for CMS.gov for 2015.
Education:
2001-2002- Southwestern Illinois College, Granite City/Belleville, IL-Concentrated on Applied Science of Nursing
1987 – Graduate of Roxana High School, Roxana, IL, Diploma
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