Charlotte Davis

**** *. ******* **

Fort Worth Texas 76119

817-***-****

Object: Guest Services Representative with a leading Hotel and Resort.

A position that utilizes my experiences in areas of professional

Customer service and business environments.

Experience: 18 years experience in Customer Service and data entry

Inbound and outbound call experience

Received bonuses and awards for producing great Guest Service skills

Sharp rebuttal knowledge from years of training and on the job experience

Knowledge of computerized phone systems

Communication

People Skills: Consistently maintain a positive attitude and enjoy helping people

Talking to others to convey information effectively

Giving full attention to what other people are saying

Open-minded, respectful with integrity to negotiate and reconcile differences

Committed to motivate, developing, and direction people as they work

Operate telephone switchboard to answer, screen and forward calls

Work History: Driver, Durham Transportation, Kennedale,Texas 2009-2011

Stock Clerk, Ross Dress for Less, Fort Worth,Texas 2008-2009

Driver, Durham Transportation, Lubbock Texas 2002-2003

Receptionist, Healthsouth Rehab Hospital, Fort Worth Texas 2000-2001

Receptionist, Westchester Plaza Asst luv, Fort Worth, Texas 2000-2002 prn

Front Office, Radisson Plaza Hotel, Fort Worth, Texas 1999-2000

Guest service, Ramada Plaza Hotel, Fort Worth, Texas. 1997-1999

PBX Operator, Worthington Renaissance Hotel Fort Worth, Texas. 1996-1997

PBX Operator, Hyatt Regency DFW Airport Dallas, Texas. 1982-1984

Education: Eastern Hills High School High School Diploma. Fort Worth Texas

Mansfield Business College. Certificate. Fort Worth Texas

acsntd@r.postjobfree.com

1

Charlotte Davis

4304 S. Cravens rd

Fort Worth Texas 76119

817-***-****

2

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