Customer Service Manager
Resume:
Stephanie Bazinet
Ottawa, ON K*T 2Z3
**********@*******.***
Career Profile:
• Able to work quickly
• Able to focus and stay on task at hand.
• Work well in a team or on my own.
• Am reliable and responsible
• Able to solve problems that come my way head on.
Technical Skills Summary:
Have good knowledge in the following:
• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook
• Internet Explorer
Demonstrated Skills and Experience:
Over 14 years of Customer Service Skills
• Handled customer complaints on the phone or in person
• Handled cash procedures such as selling, counting and change.
• Provided information about the products when needed.
• Hitting and beating sale targets, KPI's and goals
Administrative Experience
• Answering phones and taking messages
• Arranging dates such as lunches, dinners, business trips, etc.
• Knowledge of making photocopies, using the fax machine and computer skills
Leadership Skills
• Able to take charge and organize a team event or project.
• Able to motivate team members.
• Seek and accept responsibility
• Lead by example
• Scheduling and hour decisions
Employment History:
• 1St Assistant Manager
Maurices - October 2015 – Present
/ Visual Merchandiser
• Reitmans - Team Lead Management April 2014 – May 2015
/Visual Merchandiser
• Private Care - Home Support Worker February 2010 - May 2012
• Walmart - Dept Manager December 2009-October 2012
/ Visual Merchandiser
• Tuckers Marketplace - Hostess/ Server April 2008 – Feb. 2010
• Canadian Forces - RMS Clerk May 2008 – Jan 2010
• Old Navy - Logistic & Customer Service 2006 - 2007
/ Visual Merchandiser
Education:
• Accounting and Payroll Diploma, 2014
Everest College of Business, Technology and Healthcare, Ottawa, Ontario
• Business Administration Diploma, 2014
Everest College of Business, Technology and Healthcare, Ottawa, Ontario
• Event Planning, Certificate 2015
TrendiMi.com, online course
• First Aid and CPR trained, 2016
St. John's Ambulance, Ottawa, Ontario
• High School Diploma
Volunteer Work:
• Aide for the preschool at Children's Aid
• Michaels Arts and Crafts Superstore, Art, Party & Children’s Crafts and Birthday Parties
• Funbag Animation Studios for the Assistant to the Vice President of Business Affairs
• Coordinator for fundraising for the Osgoode Cheerleaders
• More upon request
References: Upon Request.
Contact this candidate