Medical Billing Office Specialist

MILDRED JOHNS

*** ******** ***** ***********, ** 15417 724-***-**** *******@************.***

CAREER PROFILE & HIGHLIGHTS

Motivated, dedicated professional with extensive medical education and ample experience handling all front/back-office duties in fast-paced organizations, seeks challenging opportunities with a progressive healthcare facility. Provides keen ability to effectively manage employees to produce desired outcomes. Possesses outstanding oral and written communication skills, transmitting critical information across all levels of the company.

Microsoft Word, Excel and Outlook; MEDISOFT proprietary software.

CORE PROFICIENCIES

Medical Basics and Healthcare Claim Cycle Basic Anatomy and Physiology

Computer Systems & Software Apps for the Medical Office Introduction to CPT

Reimbursement Systems Records Management for the Billing Specialist

Greenway PrimeSUITE EHR/PMS Healthcare Settings & Payers

Medical Practice Management Systems Introduction to ICD-9 Coding

EDUCATION

Ultimate Medical Academy, 05/2014

Health Science Associate in Science Degree – Medical Office and Billing (GPA: 3.38)

Enhanced knowledge base includes: Research and Writing Skills, Analyzing and Solving Issues, Business Communications, Accounting for Managers and Biology and Sociology.

Medical Office and Billing Specialist Diploma

Comprehensive training included:

Preparing and submitting claims to various insurance companies electronically and by paper.

Maintaining medical charts and/or electronic health records (EHR) systems.

Performing collection actions including contacting patients by phone, correcting and resubmitting claims.

Scheduling and confirming appointments in assisted living facilities, doctor’s offices, health care clinics, hospitals, and organizations that offer medical services.

MEDICAL EXTERNSHIP EXPERIENCE

Prevalent Health, Revenue Cycle and EHR Solutions 2014 – 2014

Medical Records Review (Completed 6-Week Training Course)

Analyzed and corrected hospital outpatient, emergency room, and laboratory cases.

Reviewed medical records, and input correct services using descriptions and CPT codes, and correct chief complaint/diagnosis using descriptions and ICD codes.

Checked UB-04 forms to ensure proper information was listed.

5 Star Billing

Medical Biller

Contacted insurance companies and physicians’ offices by phone to inquire about the status of aging bills.

Acquired essential knowledge of billing processes and software.

Applied theoretical concepts learned in academic settings to real-world healthcare scenarios.

PROFESSIONAL EXPERIENCE

Evergreen Floral 2005 – 2009

Manager / Owner

Handled all front/back office duties for the company, including: bookkeeping, tax preparation, answering phones, producing schedules and completing and filing key documents.

Provided exceptional customer service to promote repeat business and increase footprint in local market.

H&R Block – Tax Associate / Customer Service Representative 2002 - 2004

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