Customer Service Accounts Receivable
Resume:
Nathaniel Johnson
Des Plaines, IL 60018
**********@*****.***
Objective: To use the exceptional communicative and organizational skills I acquired through
years of working in highly competitive fast paced business environments.
Experience: Caine & Weiner Collection Firm Schaumburg, Illinois
Collector Aug. 2011 to June 2014
Worked in a high volume call center tracking collection accounts for corporate clients: Liberty Mutual; Midwest Insurance (delinquent workman’s compensation audits); Risk Management (subrogation).
Received incoming calls from debtors to schedule payments on outstanding invoices and bills.
Generated outbound calls designed to track outstanding bills and debtor locations.
Created invoicing tracking reports used to follow productivity of collection accounts.
Inspired Broadcasting Incorporated Des Plaines, Illinois Accounts Receivable/Customer Service Rep June 2011 to Aug. 2011
Established the accounts receivable department by setting up and organizing a system of collecting outstanding debts.
Recovered monies owed to my firm for prepaid radio advertisements more than three months past due.
Advised debtors of necessary actions and strategies for debt repayment.
Stanley Weinberg & Associates Lombard, Illinois
Collector Apr. 2003 to Apr. 2010
Located and monitored overdue accounts, using computers and a variety of automated systems.
Recorded information about the financial status of debtors and their ability to reimburse our clients.
Recovered debts via negotiating payment plans, settlement offers or pursuing other legal action.
Van Ru Credit Corporation Skokie, Illinois
Collector Aug. 2002 to Apr. 2003
Located and notified debtors of delinquent accounts by mail and telephone in order to solicit payment.
Conferred with debtors by telephone or by email to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Advised debtors of necessary actions and strategies for debt repayment.
Education: Northwester Business College Chicago, Illinois
Paralegal Studies 2003
Howe Military School Howe, Indiana
Diploma 1972 to 1976
Computer Skills: Fully versed in Microsoft Powerpoint, Excel, Outlook, Emails and Internet
References provided upon request
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