Customer Service Medical

Susan M. Rodriguez

**** ******* **

San Antonio, Tx 78240

210-***-****

E-mail: ***************@*****.***

OBJECTIVE

To be part of a team that strives on achieving high goals and providing excellent services.

EDUCATION

2005 – 2008 Bachelors of Arts and Applied Sciences Major: Education

College of the Southwest

Hobbs, NM 88240

2003 – 2005 Associates of Applied Sciences Major: Education

New Mexico Junior College

Hobbs, NM 88240

WORK EXPERIENCE

2013-2014 Texas Litigation Services-San Antonio, Tx

Compiling medical and legal documents for attorneys

Contacting medical facilities for patients medical records

Assembling legal books

2011 – 2013 Texas Interface /Good Neighbors Program – San Antonio, TX

Entering monthly reports, daily reports, and submitting petty cash into Outlook

Provide assistance to apartment residence (GED Classes, Utility Assistance, Health programs)

Providing Customer Service

Create monthly calendars and flyers of services available

Coordinate activities for a non-profit organization

2009 – Present San Antonio ISD – Substitute Teacher – San Antonio, TX

Supervise classroom

Implement daily lesson plans

Testing students

Teaching Math, Reading, Writing, and English

2008 - 2009 Del Norte Fitness Center – Assistant Night Manager – Hobbs, NM

Manage facility and staff

Enrollment of new members

Entering daily data into Excel

New member and guest member orientations

Responsible for day-to-day operations

2006 - 2009 Eastern New Mexico University – Classroom Facilitator – Hobbs, NM

Supervise ITV classes for satellite classrooms

Filing, Copies, Scanning, Answer Phones

Send documents to Professors through mail or scan documentation

Monitor classrooms, administer tests, and file assignments

2003 - 2006 New Mexico Junior College – Student Communications Worker –

Hobbs, NM

Intra-campus pick-up and delivery

Answer phone lines

Make copies and send faxes

2006-2006 Hampton Inn-Front Desk

Took reservations

Maintain inventory on vacancies of rooms

Registered arriving guest and assign rooms

Present statement of charges and receive payments

COMMUNITY ACTIVITIES

Habitat for Humanity – Volunteer - Participated in building homes

Mommy and Me –Diapers Ministry

St. James Catholic Church – Volunteer – Classroom Teacher

HOBBIES

Running, weight training, hiking

Reading

Family, Friends

PERSONAL REFERENCES

Gil Alvarado 432-***-****

Cindy Davila 432-***-****

Veronica Garcia 210-***-****

Jason Alvarado 210-***-****

Contact this candidate