Customer Service Medical,Registered Nurse
Resume:
Blanche E. Miole
F B Cabahug, Mandaue City, Cebu
***.*****@*****.***
Objective
To pursue a career in a company that will provide challenges, job fulfillment and to contribute towards the company’s growth and development in attainment of its mission and vision as well as to fuel my passion for learning and potentials.
Work Experience
Medical-Surgical Nurse
PhilHealth Male Medical-Surgical Ward
Zamboanga del Norte Medical Center
Sicayab, Dipolog City
July 2009- January 2013
Duties and Responsibilities
As Medical Nurse:
1.Develop comprehensive assessments of nursing needs of each patient.
2.Records pulse, temperature and respiration and keeping accurate records of these observations;
3.Setting up drips and blood transfusions;
4.Maintains and checks intravenous infusions;
5.Administers oral and parenteral medications;
6.Assists with tests and evaluations;
7.Responds quickly to emergencies;
8.Explains treatments and procedures to enable parents or guardians to consent to treatment;
9.Performed routine specialized procedures such as IV insertion, catheterization, and sterile dressing changes under established protocol.
10.Supports, advises and educates patient and close relatives;
11.Engages in and promotes multidisciplinary teamwork, includes working alongside specialist doctors and nurses, health visitors, social workers, radiographers and physiotherapists;
12.Observes strict hygiene and safety rules and ensures that visitors also observe any rules on the ward or unit;
13.Implemented independent and dependent interventions.
14.Carried out doctor’s orders.
15.Done proper documentation of care.
16.Carried out admission, discharge and progress of patients.
17.Provided clean and therapeutic environment.
18.Responsible in the maintenance and safekeeping of the equipment and supplies in the ward.
19.Attended, conferences and other staff development.
As Surgical Nurse:
Preoperatively
1.Assess the patient if he/she understands the operative procedure.
2.Check if laboratories and diagnostics are available.
3.Make sure that the patient/guardian has given written consent on the procedure.
4.Ensuring pre-operative medication is administered.
5.Ensuring that allergies on antibiotics are tested.
6.Performed routine specialized procedures such as IV insertion, catheterization,
7.Implemented independent and dependent interventions.
8.Carried out doctor’s orders.
9.Done proper documentation of care.
10. Transported patient to operating room with proper endorsement.
Postoperatively:
1.Assess if the postoperative site is intact.
2.Monitor the patient for signs of shock.
3.Monitors vital signs and observes for any changes.
4.Performed routine specialized procedures such as wound care, sterile dressing changes and care of surgical drains under established protocol.
5.Monitor the pain and administer pain relievers with proper precautions.
6.Implemented independent and dependent interventions.
7.Carried out doctor’s orders.
8.Done proper documentation of care.
9.Teaches patient on how to properly care of surgical wound before discharge.
10.Provided clean and therapeutic environment.
11.Responsible in the maintenance and safekeeping of the equipment and supplies in the ward.
Customer Service Associate
Convergys
TGU Building Asiatown IT Park, Lahug Cebu City
March 2013- July 2013
Duties and Responsibilities
1.Assists customers in setting up the self install kit.
2.Takes inbound and outbound calls.
3.Sends out signal to activate cable, internet and phone connection.
4.Types in customer’s information and update its records.
5.Assists customer in troubleshooting.
Education
Misamis University
Feliciano Street, Ozamiz City
Bachelor of Science in Nursing
June 2005- 2009
NLE Passer since November 2009
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