Systems Administrator
Resume:
Stephen C. Oliver
Houston Texas 77090
*****@******-**.***
Business Philosophy
* ***** ** ** ********** coupled with 20 years of financial and accounting experience gives a unique vision for business operations. Is mindful that the newest and most expensive technology is not always the best answer; each challenge is unique. Stays current with emerging technology such as VoIP and hardware virtualization but also uses layman terminology and discusses associated costs in conversations. Proven record of combining new technology with business experience to achieve goals while being mindful of budget constraints. Very goal oriented with emphasis on team interaction and individual accountability.
Work Experience – IT
DISYS, Lead Technical Support Engineer (USA) 02/15 – 06/15
Project to automate inventory systems for Veterans Affairs hospitals across the United States.
Installation and configuration of Microsoft Server 2012 and proprietary applications.
Installation and configuration of Microsoft SQL Server.
Creation and administration of VMs using Microsoft Hyper-V
Configuration of Toshiba Windows embedded touch screen kiosks
Configuration of NEC Windows embedded monitors.
Configuration of Motorola Windows embedded hand held PDAs.
The Methodist Hospital System, Application Analyst (Houston, TX) 06/14 – 01/15
Tier 3 support contract position for hospital clinical applications in the Texas Medical Center.
Configuration, maintenance and technical support for approximately 20 clinical applications.
Utilization of Microsoft SCCM for workstation remote access.
Usage of Citrix XenApp for access to applications.
Active Directory maintenance for approximately 300 servers using VMWare ESX and Citrix Xenserver virtualization.
Microsoft SQL access and maintenance.
Maintain application support documentation on Microsoft SharePoint 2013.
The Heller Group, System Administrator (Houston, TX) 08/13 – 02/14
System Administrator for call center organization with 2 offices and 125 employees.
Daily responsibilities include user support for Windows 7 desktops and server maintenance for 22 servers utilizing Server 2008 R2, Server 2012 and Linux Mint /Ubuntu operating systems combined from both locations.
Create Windows domain and Active Directory structure to move company from workgroup.
Perform Active Directory maintenance including adding and disabling user accounts, creating Group Policy Objects, Security Groups and shared drives within Active Directory.
Administer and maintain hosted email system including add/remove user accounts, create email forwarding accounts.
Administer and maintain security badge server.
Monitor and maintain network switches and routers.
Maintain and configure Barracuda firewall and web filter.
Research new technologies and processes for future growth of company including VoIP integration.
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Oliver-IT, Systems Administrator/Network Engineer (Houston TX) www.oliver-it.com 03/08 – 07/13
Full service IT company.
Network design and implementation.
IT Project Management for turnkey networks.
Server and desktop deployment.
Website design and maintenance.
VoIP system installation and maintenance.
Voice and data circuits.
Laptop and desktop virus removal/hardware and software upgrades.
Responsible for all business functions, policies and marketing decisions of company.
Oliver-IT Projects
Classic Innovations – Decommissioned corrupted domain, installed and configured Microsoft Server 2008 file server and upgraded desktop PCs to Windows 7 & Utilization of Windows PowerShell for network maintenance.
USA Medical Toxicology – Delivered turnkey domain utilizing Allworx VoIP phone system, Meraki cloud based firewalls and WAPs, Windows 7 desktops and laptops in a Hyper-V server environment utilizing 9 Microsoft Server 2008 R2 servers. Utilization of Windows PowerShell for network maintenance.
Amerigene PGT – Design and implementation of turnkey domain with Allworx VoIP phone system, Meraki cloud based firewalls & WAPs, and Windows 8 desktops in a Microsoft Hyper-V server environment with 3 Microsoft Server 2008 R2 servers. Utilization of Windows PowerShell for network maintenance.
St. Anthony’s Hospital, IT Director/System Administrator/Network Engineer (Houston, TX) 05/10 – 09/11
Responsible for all IT policy and infrastructure of community focused hospital in Northeast Houston.
Initial responsibilities included part time contractor based, networked printer replacement project for hospital and on demand user support.
Provided 24 hour/365 day per year user support in person and remotely for Microsoft Server 2003 and Server 2008, Microsoft operating systems, VMware ESX, Microsoft Office productivity suite and proprietary electronic medical records/billing system.
Project lead on domain merger including forest relationship trusts, DNS Lookups and Active Directory mergers.
Printer user support on the Lexmark and HP network & standalone product lines.
Implemented and completed Hardware upgrades on desktop equipment and servers including purchasing and configuring software on individual units.
User maintenance in Active Directory including adding new users, GPOs, LAN password resets and disabling accounts.
Administration of hospital email system including creation of new accounts, password resets and disabling of terminated employee accounts
Verification of HIPAA compliance for hospital network, all infrastructure and all data.
Hospital contact responsible for technical evaluation of potential new infrastructure hardware and software acquisitions.
Responsible for supervision of all 3rd party repair contractors for any network and/or infrastructure repairs while onsite at hospital.
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Docs on Demand, Systems Administrator/Network Engineer (Houston TX) 11/06 – 07/08
Systems Administrator/Network Engineer for local office and 4 satellite facilities with 120 employees. Duties included onsite and phone support for Microsoft Windows XP desktop OS, Microsoft Office suite, standard business and customized in house applications. Maintenance and troubleshooting on VMware Server and Captaris RightFax. Microsoft Server 2003 maintenance and Active Directory utilization for user accounts including moves, additions, and changes. Also provided HP printer & Muratec facsimile support and maintenance.
Reshaped existing Microsoft Server 2003 Active Directory structure to better fit needs of evolving company dynamics. This involved group policy maintenance for user group changes.
Also included design and implementation of Microsoft Exchange Server 2007 deployment. Extensive maintenance on Exchange mailboxes and group access after rollout.
Network Engineer responsibilities included collaboration with IT Director on redesign of existing multi-site corporate network and all network architecture additions/changes including configuration of multiple Cisco router models and Catalyst 2620 switches. Also updating of DNS lookup servers and blacklists.
Project Management including merging company acquisition hardware and software systems, transition from outsourced to in-house management of email with Exchange 2007. Completion of first corporate hardware inventory including extensive management of online equipment database.
New software evaluation including Sugar CRM, Microsoft Dynamics and Microsoft SharePoint.
Provided broad level of financial expertise for IT department including creation of all documentation for capital acquisition proposals, recommendations and insight for Return on Investment of potential purchases and generation equipment depreciation as appropriate.
Getronics, Global Hardware Support Engineer (Houston TX) 09/06 – 11/06
Global Hardware support group for preeminent worldwide partner of Cisco Systems.
Responsible for troubleshooting and support for full range of Cisco products including routers, switches, WICs, modules and blades.
Assist clients with hardware and software configurations on a worldwide level through phone support and email.
Work Experience – Accounting/Finance
Exxon Mobil Exploration, Senior Staff Accounting Assistant (Houston TX) 06/99 – 06/05
Advised employees in areas such as compensation, employee health care benefits, the design of accounting and data processing systems, and payroll for a group of 20 people.
Provided financial support and guidance including GAAP policies to 3 divisions of corporation totaling 750 employees.
Created and distributed monthly financial reports to end clients using Microsoft Excel.
Prepared, examined, and analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Utilization of Lotus Notes for email and project collaboration.
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Exxon Company USA, Rates Verification (Houston TX) 10/98 – 06/99
Overhaul of outsourced Accounting department for premier Oil & Gas Company.
Verified Accounts Payable invoices based on vendor contracts using Microsoft Access and proprietary software.
Created departmental procedures manual using Microsoft Word.
Orientation and mentoring of new employees within department.
Shell Midstream Enterprises, Cost Accountant (Houston TX) 06/96 – 10/98
Created and maintained cost accounting report system for multi-million dollar gas plant upgrade projects at Norco, LA and in south Texas including monthly and total to date figures.
Created and maintained monthly project accounting reports for multimillion dollar projects.
Input and maintained Microsoft Excel based reports for Bryan’s Mill gas plant in East Texas.
Education
Westwood College (Houston TX) 10/06
Associate of Applied Science Degree Major: Computer Network Engineering
Graduate of Cisco CCNA Academy
AAA Achievement award winner
Cum Laude honors graduate
3.69 GPA
Alpha Beta Kappa National Honor Society Member
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