Office Management
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
Surname
Tshabangu
First Names
Zinhle
Marital Status
Single
Gender
Female
Driver’slicence
Code 10 (C1)
Notice
One Month Notice
Language Proficiency
IsiZulu
English
Sesotho
Afrikaans
French
ID Number
Nationality
South African
CONTACT DETAILS
Phone – Cell
Next – of - Kin (mother)
E-mail Address
*****************@*****.***
Postal Address
B493 Isikhindi Road
Kwamashu
Durban
4360
Physical Address
B 493 Isikhindi Road
Kwamashu
Durban
4360
ACADEMIC HISTORY
Last School Attended
Ennerdale High School
Grade Passed
Grade 12
Type of merit:
Bachelor’s Degree
Year completed
2012
Subjects
English
IsiZulu
Geography
History
Criminology
S.A Criminal Law
Afrikaanse
TERTIARY EDUCATION
Name of Institution
Durban University of Technology
Qualification
National Diploma in Public Relations Management
Year
2013 - 2015
Subjects
Public Relations 1,2,&3
Communication Science 1,2,&3
Media Studies 1&2
Marketing and Advertising
Social Psychology
English
Law for Public Relations
Introduction to Word Processing
Business Studies
French
Industrial Relations
Computer literacy
MS Word
MS Excel
MS PowerPoint
Internet & GroupWise
Skills and Competencies
Good inter-personal andcommunication skills (both verbal and written).
High level of reliability and confidentiality.
Team player and an analytic thinker.
Sound knowledge and the operation on the following office equipment: binding machines, computer, photocopier, printer, fax machines.
Working under pressure and meeting deadlines.
Good liaison skills with other role players.
Presentation and reporting skills
CAREER HISTORY
Period
March2015 To 15 October
Current Position
Communications officer (Inserve trainee)
Present Company
KZN Department of Social Development
Responsibilities and activities
Provide effective and efficient office management to the Communications Directorate, which includes systems in receiving and distributing of correspondence and make accommodation bookings for staff.
Planning and executing media events, liaising with other journalists.
Assisting with develop marketing and exhibition plans for the Department, Coordinate newsletter article’s Department issues and activities.
Provide communication support to the departmental events and campaigns and also take and edit pictures.
Render secretariat assistance including typing of documents, sending faxes and making photocopies as directed by the Manager.
Keep records and monitor cases referred to service providers.
Assist in conducting workshops for communications unit.
Compilation of stories for internal publication;
Coordination of diary/ outline of stories to go into the internal publication, and liaising with printers for specifications.
Gathering of photographic material for internal publication;
Liaising with relevant stakeholders to source internal information for in-house newsletter;
Facilitate the distribution of the publication to internal stakeholders;
Sourcing photographs and material for the annual calendar and diaries;
Supply webmaster with information for updating of departmental website.
Undertake media monitoring, doing branding for the Department’s events.
Assist in establishing/ maintaining of media database.
Liaise with stakeholders of the department for publication / broadcasting purposes.
Assist with the drafting of media release, arranging media functions and evaluation of media coverage.
Ensuring there is a good flow of communication within the department.
Position
Communication Officer ( In-Service Trainee )
Duration
February 2013- August 2013
Company
KwaZulu-Natal Provincial Treasury( Office of the MEC)
Responsibilities
Promote and maintain positive image for the Department of Treasury with the public and relevant stakeholders.
Provide administrative support to enable effective services within the Department.
Formulate and draft the media monitoring reports
Proof reading of MECs speeches and translation of articles.
Managing marketing campaigns and writing articles about the Department.
Provide receptionist/secretarial support services to ministerial support in the absence of receptionist.
Write reports and take minutes for the communication unit
Provide general office Administration support for the communications unit.
Taking responsibility for specific campaigns and sorting out branding strategy for the Department.
Ensure that the staff and community are aware of current events within the department.
Provide communication support to the departmental events and campaigns.
Scribe during the Road shows/ Izimbizo and attending to issues that were received on the Road show.
Efficiently handle customer complaints and queries and make follow ups.
Respond to correspondence in the form of letters, emails, faxes and telephone calls.
Video rising and taking photographs during of internal and external events.
Developing and implementing of Treasury’s brand activity plan including promotions.
Receive all guests of the Ministry professionally and refer them to the appropriate persons.
Provide Protocol services during Road shows
Render effective and efficient records management with the Communications Directorate
REFERENCES
Company
KwaZulu-Natal Provincial Treasury(MECs Office)
Contact Person
MsKhoza
Position
Communications Officer
Relationship
Supervisor ( Communications)
Phone Number
Company
KZN Department of Social Development
Contact Person
Mr L Ndlovu
Position
Communication officer
Phone Number
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