Shaniqua Dunham
Mt. Vernon, NY 10550
*******@*****.***
To become a member of a team within an organization, where I can utilize my skills in enhacing the company's growth, as well as gaining experience in a professional environment.
08/14-10/15 Rent-A-Center Bronx, NY
Lead Collection Specialist
Manage Rental Accounts and meet account management goals and expectations
Collect on past due accounts
Use company vehicle to complete field runs, pick ups on past due accounts
Maintain accurate records of past due account activity and daily activties
Complete collection calls
Pulled field runs for the weekly activities
Managed a staff of 4
Scheduled pick ups and services for customers
10/12-08/14 Rent-A-Center New Rochelle, NY
Assistant Manager
Manage rental accounts
Collect on past due accounts
Made collection calls, follow up calls, reminder calls, telemarketing calls
Updated and maintained customers files
Prepared bank transaction for brinks
Cashier & Sales
04/08-10/12 V.I.P Health Care Services New Rochelle, NY
Home Health Aide
Prepared and served meals
Remind patients to take medications and or assist with medications
Escorted patients outdoors
Assist with every day grooming
Light housekeeping, shopping and laundry
05/07-04/08 Carpets Best Friend White Plains, NY
Office Clerk
Scheduled appointments
Answered phone calles
Filed and faxed paperwork
Maintained records and accounts
Performed other duties as assigned
05/06-03-08 Front Page Reality Mount Vernon, NY
Sales Agent
Answered phones, filed and faxed documentation
Scheduled appointments
Prepared leases and contracts
Met with clients to show rental properties
Maintained clients files
Performed other duties as assigned
09/04-07/06- Dept. Of Planning & Community Dev. Mount Vernon, NY
Asst. Dir of Section 8 & Project Base Manager
Responsible for leasing up 203 new tenants in project base housing
Received and examined information used in the recertification process of section 8 Clients
Prepared leases and other contractural documents
Overseen the activities in the department to ensure accurancy, productivity and resolved problems
Supervised and monitored staff in completion of job responsibilities
Responsible for 1054 clients on the section 8 program
Responsible for overseeing the work performance of staff on a daily basis
Responsible for transmital to HUD
Met with commissioner once a week on performance of staff
Responsible for issuance of Housing Choice Vouchers
Prepare leases and contracts for tenants and landlords
Maintained files with accurate information
Performed other duties as assigned
Education & Training
2006 Bronx Community Real Estate School
Licensed Sales Agent
2007 Gold Shield Security
Licensed Security Guard
2008 VIP Health Care Services
Certified Home Health AIde
References furnished upon reqquest