Service Sales

Cesar R. Amado

Al Barsha *, Dubai, United Arab Emirates

Email address: ************@*****.***

Mobile no: 056-*******

Objective: To pursue a career in the service and customer related industry and to be able to contribute and learn the different facets of the business to the best interest and goals of the company. Work Experiences:

Dubai Duty Free, Dubai Airport Terminal 1 & 3, Wizz Retail Concepts

(Sales Assistant)

June 2012 – November 2015

• Assist customers to find the product they are looking for.

• Give advice and guidance on product selection to customers.

• Receive and store the delivery of stock.

• Process transactions quickly and accurately.

• Operate cash registers and accept payment.

• Price, stack and display items for sale and keep the store tidy and attractive.

• Participate in stocktaking (counting and describing the goods in stocks)

• Report discrepancies and problems to the supervisor.

• Practice safety standards at all times.

Resorts World Manila (Newport Performing Arts Theater)

(Team Leader/Usher)

August 2011 - March 2012

• Assist guest efficiently, courteously and professionally.

• Promptly and effectively deal with guest complaints and requests.

• Provide the highest quality of service to the customer at all times.

• Practice safety standards at all times.

• Have thorough knowledge in emergency and security procedures. Rustan Commercial Corporation (Zara)

Sales Associate

Jan 2007 - June 2011

• Perform sales and presentation duties to customer.

• Conduct inventory and reconciliation of stock and store supplies.

• Assist in customer selection of products suitable to their respective requirements.

• Present the best selection of products which would yield profit to the company. Shakey’s Pizza restaurant (Rockwell, Makati City)

Service Crew

2004-2006

• Facilitate in the upkeep and cleanliness of the restaurant for a comfortable and great dining experience.

• Punctually report for work in proper uniform according to policies and restaurant high standards.

• Ensure the proper maintenance of the dining area and that the tables are properly set and ready for business.

• Perform job duties and responsibilities with minimal supervision.

• Prepare, expedite and serve food to customers.

• Maintain a clean and well-organized service areas (tables and food storage)

• Convey any guest complaints to the Manager, handles request, inquiries according to house procedures to ensure guest satisfaction.

Skyline Caterings and Restaurant

Service Crew

2001-2003

• Set tables according to type of event and service standards, ensuring all supplies meet quality standards.

• Welcome and acknowledge every customer with a smile, eye contact and friendly verbal greeting.

• Facilitates in the upkeep and cleanliness of the restaurant for a comfortable and great dining experience.

• Ensure the proper maintenance of the dining area and that the tables are properly set and ready for business.

• Prepare, expedite and serve food to customers.

• Maintain a clean and well-organized service areas (tables and food storage)

• Anticipates customer’s service needs

Seminars and Trainings:

Scope in the Hospitality Industry

Traders Hotel Manila

July 30, 2007

Front Office, House Keeping Operation Overview

Personality Development

Traders Hotel Manila

August 27, 2007

Sardonyx Tours and Travel Hospitality MC Tour

Manila Hotel

September 2007

Skills/ Interest: Computer literate, ability to multi task, detail oriented, with very good communication skills both written and oral, excellent time management skills, customer oriented. Personal Information:

Birthday: September 11, 1983

Civil Status: Single

Height: 5’8 inches

Weight: 150 lbs.

Educational background:

Tertiary

Bachelor of Science in Tourism Management

(Major in Tourism Management)

University of Makati

West Rembo Makati

2007-2011

References: available upon request

Contact this candidate