Mental Health Medical
Resume:
Education: MSW Florida State University - ****
BSW / Minor Psychology Florida State University- 1998
License/ Certification: FL License Clinical Social Worker – SW7756
FL Certified Family Mediator – 29002F
State of Florida approved supervisor for CSW and MHC Licensure Interns 2009
Experience: Social Worker November 2014 – Current
Tampa General Hospital
Coordinate discharge planning needs.
Collaborated with treatment team.
Complete psychosocial assessments on at risk patients.
Maintain relationships with community referral sources.
Field Care Manager April 2015- Current
Humana At Home
Complete in home psychosocial assessments.
Collaborated with treatment team.
Coordinate with community resources to meet member’s needs.
Develop care plan to maintain member in their home environment.
Social Services and Bereavement Specialist September 2013 – August 2014
Chapters Health Systems
Ensured all areas of responsibility adhere to regulatory and corporate compliance guidelines.
Provided support to the social service leadership relative to best practices.
Worked in concert with Executive Leadership, Quality Management and Financial Services.
Served on Staff Ethics Committee, Professional Advisory Group, and Quality Review.
Developed formal and informal educational programs to assure that social service and bereavement staff meet performance expectations.
Evaluated current research findings for both disciplines to determine efficacy in practice setting.
Social Worker November 2012 – August 2013
PACE Chapters Health System
Conducted in home assessment of potential participants.
Collaborated with interdisciplinary group.
Made referrals to nursing care facilities.
Assessed participants for cognitive and behavior disorders.
Supervisor Utilization Management/ Mental Health June 2009 – August 2012
Lakeland Regional Medical Center, Mental Health Addictions Recovery and Medical Memory Disorder Units
Improved staff quality of care, stewardship, satisfaction, communication, and accountability through regular performance appraisals.
Proactive in developing physician and social work documentation protocol.
Completed quarterly tracking tools to monitor compliance with Medicare guidelines.
Provided quarterly reports on patient census and physician productivity.
Appropriately managed departmental complaints, adverse situations, and unplanned circumstances.
Served as community and facility liaison in regards to the Baker Act and Marchman Act.
Completed daily concurrent and retrospective review of patient hospitalization and status using Interqual criteria.
Directly supervised the admission, billing, recreation therapy and discharge planners of the unit.
Adult Inpatient Program Coordinator January 2005 – June 2009
Lakeland Regional Medical Center, Mental Health Addictions Recovery and Medical Memory Disorder Unit’s
Developed communication system that united staff and management.
Established a successful tracking system to monitor all denied and appealed claims for the unit.
Worked closely with Appeals Department and PFS to meet financial goals and outcomes.
Formed partnerships with internal departments to ensure departmental goals and outcomes were met.
Served as unit leader for the employee performance improvement program and departmental dashboard program.
Maintained frequent contact with state and local agencies that regulate mental health practices.
Continually reviewed unit processes to ensure that they were meeting patient and staff needs.
Encouraged staff growth and development by providing licensure supervision.
Coordinated with several universities to provide a learning experience for student interns.
References: Dr. Tanisha Carter
PO Box 394
Oakland Fl 34760
Dr. Liw Villagomeza
1119 Dockside Drive
Lutz Fl 33559
Nicole Sweat, BA
1100 Oakbridge Parkway # 203
Lakeland Fl 33803
Kelley Reiff, LCSW
215 Palencia Place
Lakeland Fl 33803
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