Registered Nurse Manager

Heather M. Davis, RN, BSN, MSN

*** ********* *****, ********* ****, GA 30269 770-***-**** ****************@*****.***

RN Nursing Supervisor Nursing Manager

Versatile and highly skilled healthcare professional with over eight years of experience delivering excellent patient care, overseeing nursing operations and ensuring regulatory compliance in surgical, emergency room and clinic environments. Extensive knowledge of medical illnesses, trauma care and response, hospital and clinical policies and procedures and standards of care. Patient focused leader with superior ability to coordinate efforts of interdisciplinary teams, mentor and train staff members, manage budgets and effectively utilize and develop human resources. Seeking to utilize diverse background as a nursing supervisor or manager in a fast-paced environment that emphasizes improved patient outcomes, a highly competent and fulfilled staff and fiscal responsibility.

Areas of Strength

Registered Nurse in Georgia

Emergency Room Nursing

Training and Development

Time Management

Budget Management

Ambulatory Surgical Nursing

BLS, ACLS

HIPAA

Triage

Staffing & Scheduling

Interdisciplinary Teams

Professional Communications

Key Skills Assessment

Employee Development - Monitors, evaluates, and assesses staff performance; establishes training and mentorship programs to empower nursing staff and enhance interdepartmental communications.

Fiscal Responsibility – Worked closely with finance and accounting departments to effectively oversee supplies procurement and schedule human resources to balance departmental demands with financial accountability.

Professional Experience

Piedmont Fayette Hospital 2014 – Present

Pre-Op Nurse

Primary point of contact for patients, family members and medical professionals prior to surgical procedures. Ensure that all patient records are up to date and accessible. Prepare patients for procedures as needed, including shaving, administering drugs and medications as directed and monitoring vital signs. Create a calming and assuring environment for family members and patients; provide post-operative information to family members and caretakers to facilitate healing and reduce incidences of infection or injury.

Summit Urgent Care 2008 – 2014

RN, Charge Nurse

Provided leadership and oversight to 16 back-office staff members during daily clinic operations. Responsible for the recruitment, interviewing, training and orienting of newly hired nurses and to monitor and update the continuing education of current staff members. Managed departmental budget, directed procurement of medical supplies. Scheduled shifts, performed staff evaluations, administered disciplinary action when needed and addressed and managed conflict. Maintain an orderly and organized workflow; provide hands-on support if necessary, including answering and directing telephone calls, triaging patients, starting IVs or administering medications.

Accomplishments:

Developed and implemented a new hire training curriculum that provided comprehensive process training and improved staff communications. New nurses were better equipped to handle most situations independently, were more comfortable asking for additional guidance from their mentors and areas that needed to be improved were addressed early enough to forestall many potential problems.

Built a cohesive, organized and highly functional nursing team that provided a high quality level of patient care to over 100 patients daily.

Instituted quarterly meetings that included nurses, technicians and health care providers in order to address and resolve any ongoing problems and to maintain and update knowledge base with regard to clinic policies and procedural changes. Retained and documented meeting minutes for referencing.

Southern Regional Medical Center 2007 – 2008

RN, Emergency Department

Provided critical support and was the initial point of contact for patients in an emergency department that serves over 80,000 patients annually. Performed preliminary patient interview and assessment; triaged for treatment based on nature of injury or symptoms. Worked closely with physicians on duty, laboratory technicians, unit secretaries and patient representatives in order to establish workflow continuity and achieve and maintain a high quality of patient care.

Education & Training

Masters of Science, Nursing Leadership and Administration, Clayton State University, Morrow, GA

Bachelor of Science (BSN) in Nursing, Clayton State University, Morrow, GA

Professional Licesure

Registered Nurse, State of Georgia – License #191941 Renewal 1/2017

Basic Life Support Certification - #GA20174 Renewal 9/2016

Advanced Cardiac Life Support (ACLS) Certification – 2014 Renewal 9/2015

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