Medical Administrative Assistant
Resume:
Chousky Centre
Toronto, Ontario
M2P 1T7
Dear Hiring Manager,
I am submitting my resume in consideration for the Medical Receptionist position as advertised. My extensive customer care and administrative skills combined with my hands-on experience in the healthcare field make me an excellent candidate for this position.
I am a motivated, self-starting and goal-oriented person who possesses excellent organizational, multitasking and planning skills. My capabilities include medical transcription, answering telephones, greeting patients and families, filing of patient charts and managing patient appointments
I have a demonstrated ability to use MS Office applications with a typing speed of 60WPM. My capacity to work in a fast paced environment allows me to make a positive contribution to your operation. The enclosed resume will provide you with further details regarding my strengths and education.
I can be contacted at 647-***-**** or through email at **************@****.**.
Thank you for your time and consideration. I look forward to hearing from you.
Laurie Hamilton
HIGHLIGHTS
Proficient in MS Word, Excel, PowerPoint and Outlook
Working knowledge of electronic medical records (Meditech - community wide scheduling and ABELMed)
Understanding of ethical standards and legal requirements pertaining to the practice of medicine
Knowledge of the Mental Health Act and the Public Hospitals Act.
Familiar with medical terminology: medical abbreviations, anatomy, physiology, surgical, diagnostic and therapeutic procedures
Proficient in medical transcription guidelines and practices
Excellent knowledge of WSIB forms and procedures
Knowledge of OHIP billing
Typing speed of 60 WPM
Medical Office Assistant
Ontario Shores Centre for Mental Health Sciences
December 2013 – January 2014
Durham Community Clinic
Entered information into EMH database (Meditech – Community Wide Scheduling)
Booked appointments for patients
Provided administrative support to the Borderline Personality Disorder Clinic
Arranged and coordinated patient appointments with clinicians and psychiatrists
Advised patients of upcoming appointments via telephone
Greeted patients and advised staff of patient arrival
Offered direction to new patients and explained form completion
Took accurate messages for staff from patients
Faxed prescription renewals to pharmacies
Answered phones and directed calls appropriately
Ontario Shores Centre for Mental Health Sciences
Health Information Management Department - Ontario Shores
December 2013 – January 2014
Knowledge of patient Release of Information procedures
Audited scanned documents
Knowledge of scanning medical documents and filing in the appropriate section
Tracked patient transfers, admissions and discharges
Audited medical transcription completion in patient’s file
Administrative Assistant/Health and Safety Coordinator
McNairn Packaging
April 2008 – October 2009
Administrative Assistant/Health and Safety Coordinator
Quebecor World
January 2002 – March 2008
Administrative Assistant/Health and Safety Coordinator
St. Elizabeth Health Care
June 2001 – January 2002
Administrative Assistant - Health and Safety
Rogers Communications Inc.
November 1996 - May 2001
During my employment with the above employers I provided administrative support to various levels of the organizations including, Directors, Occupational Health Nurses and Human Resources Managers.
Booked meetings using an electronic meeting scheduler and maintained calenders
Participated in the health and safety goals and objectives for the organizations
Took minutes of meetings and distributed accordingly
Prepared presentations using PowerPoint
Typed and photocopied training manuals
Maintained departmental budget using Excel
Maintained policy and procedure manuals
Produced statistical reports with regards to accident frequency
Booked travel arrangements
Maintained various health and safety databases to record results of investigations and inspections as well as occupational claims management and incident reporting
Checked WSIB cost statements for accuracy
WORK HISTORY
Medical Transcriptionist
Nuance Transcription
August 2015 - Present
Transcribe audio files for Mackenzie Health in Richmond Hill
Transcription of endoscopy reports, anesthesia consultations, clinic notes, discharge summaries, emergency reports, history and physical notes, psychiatry reports, operative notes, urology, colonoscopy reports and orthopaedic reports.
Proofread and edit voice recognition generated files to ensure consistency and accuracy
Research within the context of the report to ensure correct terminology is applied
Medical Transcriptionist
M*Modal Transcription Canada
April 2014 - August 2015
Transcribed audio files from Providence Health Care in British Columbia
Transcribed history and physical, psychiatry, operative, endoscopy, colonoscopy, oncology, consultation and radiology reports, clinic notes, discharge summaries, consultations and letters.
Entered patient personal information into the patient's electronic records
Researched within the context of the report to ensure correct terminology is applied
Maintained or exceed the required bi-weekly volume quota
Transcriptionist
Transcript Divas
March 2014 - June 2014
Transcribed focus groups and interviews.
EDUCATION
Honours Medical Office Assistant Diploma April 2013 - January 2014
triOS College, Scarborough, Ontario
Honours Medical Transcriptionist Diploma March 2012 - March 2013
CareerStep Medical Transcription Program
Medical Billing August 2015 - Present
Medcom Solutions
Contact this candidate