Engineer Project Manager

Network Engineer * Project Manager * Network Specialist

Defining and Leading Projects, Implementing Standards, Determining need,

Versatile technical network engineer and project manager recognized as having an analytical mindset towards the bottom line. 2001 Bachelor’s graduate in MIS and poised to complete a 2nd Bachelors in Accountancy.

Device & Protocol Experience

Cisco Certified Network Associate (CCNA) ~ Palo Alto Firewall Accredited Configuration Engineer

Routers & Switches: 2900’s, 3600, 3700’s, 6500’s, 7500’s, 9000’s, ASR9K, Nexus 7K and 9K series devices

Protocols: STP, 802.1q, VLAN, VPN, LAN & WAN, MPLS, OSPF, EIGRP, BGP, IPv6

Other Hardware: Fujitsu 480 and 960 Fiber to Ethernet, Nortel devices

Firewall support: Palo Alto, CheckPoint, Catalyst, and Linux (GUI and CLI)

Process Standardization ~ Network Documentation ~ Project Management ~ Vendor Relationship

Budget, source, deploy and train end users on new Medicare / Medicaid billing system. Project completed 6 months early and $180,000 under budget.

Aggressive vendor negotiator with a consistent history of completing projects early and under budget resulting in cost savings.

Deployed and support Cisco router and switch series 2600 through the ASR9K models, including Layer 1 DWDM Fiber networks.

Define and manage RFP’s for various elements of a project. Successfully coordinated inter-office, vendor and corporate partner assets for final implementation in largest customer install of company’s history.

Designed and managed the implementation of a regional WiFi based, HIPPA compliant WAN; connecting patient care personnel to central pharmacy for up to the minute patient drug therapy management and dispensing.

Wide range of IT related experiences within the Windows and IOS platforms (Exchange, DNS, and Print Management)

Professional History

Tier 3 Network Operations Engineer 2015 - Present

Verizon Data Centers, Temple Terrace, Florida

Implement & troubleshoot of Layer 2 / 3 Cisco devices such as: 2900, 3600, 3700, 6500, 7500, and 9000 series devices. Experience with Layer 1 equipment such as: Fujitsu 480 & 960 Fiber to Ethernet and Nortel devices for Console access ports.

Configure and support switches of LAN & Site-to-Site (WAN) Layer 2 VPN and the MPLS network, along with switching and encapsulation protocols like: 802.1q, VLAN, VPN, IPSec.

Troubleshoot Palo Alto and Checkpoint firewalls along with verify TCP/IP connectivity using packet captures and TCPDumps with tools like Observer and Wireshark,

Support Aruba wireless access point devices and controllers in support of Public and Secure WiFi access. Assist with the provisioning and deployment of Metro-E conversion for Verizon Wireless locations.

CLI & GUI configuration in the: Cisco IOS, XR, and Nexus NS-OS administration for code upgrade, hardware and configuration problem determination and resolution. Interface directly with Cisco engineers when a TAC case is required.

Troubleshoot & resolve Fiber, Ethernet, Frame Relay, T1 through OC256 circuits and cross-oceanic circuit trunk issues.

NETWORK ADMINISTRATOR 2014 - 2015

365 Data Centers, Tampa, Florida

Tier 3 network operations and systems support in a 24X7 environment.

Configured and maintained core network infrastructure for multi-site (hub-spoke) VPN network using Cisco and Juniper devices.

Organized, engineered and implemented device and circuit provisioning in support of new site & customer turn-up.

Complied and audited monthly bandwidth utilization report.

NETWORK ENGINEER 2013 - 2014

Bright House Networks, Riverview, Florida

Implemented and configured core network enhancements via Cisco hardware and IOS / IOS-XR upgrades.

Engineered MPLS transport circuits for remote BayNews9 offices to data center.

Modified, added or deleted layer 1 Fujitsu or Sumitomo DWDM fiber ring configuration in support bandwidth requirements.

Adjusted BGP, OSPF & VRRP protocols in support of customer facing core network.

Utilized HP Network Automation to ensure router / switch configurations met business compliance standards.

TIER 2 NETWORK ENGINEER - CONTRACTOR FOR AT&T 2008 – 2011

TEKSystems, Tampa, Florida

Configured public accessible WiFi and ensured security.

Collaborated with engineers to provide VPN service for Starbucks Coffee chain locations using proprietary IPSec “VPN in a Box” and various Cisco devices.

Implemented Home Depot’s VoIP solution across all retail locations.

Actively engaged as Tier 2 support to troubleshoot and resolve all service impacting Cisco router or switch events.

BUSINESS DEVELOPMENT MANAGER 2007 – 2008

Intagras, Tampa, Florida

Redesigned Intagras.com to be more in line with the service offerings provided.

Performed market analysis and developed market plan for application development service offering.

Issued proposals, scope of work, and responses to RFP’s in support sales initiatives.

Project liaison between customer and developers.

PROJECT MANAGER 2007 – 2007

ByDesign Technologies, Tampa, Florida

Six month engagement: Source and implemented task tracking software for Project Managers and Application Developers.

Project managed the largest service installation for the company.

Sourced and coordinated internal, vendor and corporate partnership resources.

Project lead throughout the customer site implementation and go-live.

PARTNER / STAKEHOLDER 2005 – 2012

Manes Imports, Land O’ Lakes, Florida

Co-found a wine and beer import company which yielded over $1.3MM yearly by 2007.

Developed distribution chain in 27 states, Armed Forces, Japan, Spain, Portugal, Germany, Italy and Australia.

Managed the financial accounting and reporting to our various lenders and investors, domestically and internationally.

DIRECTOR OF INFORMATION TECHNOLOGY 2004 – 2007

Advanced Rx, Tampa, Florida

Designed and implemented a HIPPA compliant, IPSec secured WAN connections between the central pharmacy and the nursing / assisted living homes.

Managed yearly department IT budget, employees, and regional IT vendors in support of the network.

NETWORK ENGINEER 1996 – 2004

AT&T / IBM Global Networks, Tampa, Florida

Tier 2 support of all remote access service offerings (Dial-up VPN, ISP and WiFi.)

Special Bid writer for SNA over IP disaster recovery connectivity. Supported IBM servers various core devices.

Team Lead – Latin American Deployment team: Train, schedule and perform WebEDI deployments for IBM vendors in Latin America

Education

UNIVERSITY OF SOUTH FLORIDA, TAMPA, FLORIDA, BACHELORS OF SCIENCE IN MANAGEMENT INFORMATION SYSTEMS

HILLSBOROUGH COMMUNITY COLLEGE – CISCO NETWORK ACADEMY, TAMPA, FLORIDA

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