Project Manager Sales

Ragab Mounir Ibrahim

Senior Implementation Consultant/ Technical Sales Consultant

Egypt: +2-011********

UAE : +971-*********

KSA : +966-*********

E-mail:***************@*******.***

LinkedIn: http://www.linkedin.com/in/ragabmounir

OBJECTIVE

Seeking a challenging position as a Senior Consultant where technical experience, customer-facing skills and management will help in implementing strategic business policies and increasing the organization’s market value.

EDUCATION

2004 - 2008 Faculty of Management Sciences – Sadat Academy

B.Sc. Management Information System Engineering

Major: Computer Science, Minor: MIS, Total GPA: 2.87

Graduation Project: Applying Business Intelligence Techniques on Stock Market in Egypt.

SUMMARY

Over 6 years’ professional experience in the financial industry, working directly with banking customers for long term projects. Skilled in consulting, deploying, supporting, troubleshooting and resolution of critical financial systems and trading issues.

Currently working as Technical Sales consultant for two critical financial applications:

Firco Filtering Suite (Anti-Money laundry Application).

CARAT NOS application (SWIFT messages reconciliation solution).

Serving as the business analyst and project manager for each client engagement.

Worked before as Senior Implementation Consultant for about 5 years and as Implementation project manager for more than a year in pure Brokerage/financial environment. Working daily with customers on sites among GCC (Dubai, abu dhabi, Kuwait, Doha, Oman, Riyadh, etc In very well-known banks and firms like ENBD, SIB, Mashreq, EFIB,etc.. Supervising all Implementation phases of critical enterprise applications starting from presales activities in such tight and stress environment, acting daily as a liaison between customers and technical departments as well as supervising other Implementation members.

PROFESSIONAL EXPERIENCE

eVision

http://www.evision.ws

Company Profile: eVision is a leading IT specialized software provider, tackling financial transactions reconciliations and cash management operations in EMEA region. eVision solutions cover financial transaction archiving, filtering, routing, reconciliation, and cash management reporting for multiple channels. Partnering with Fircosoft, eVision provides in Egypt a powerful real time AML filtering solution, to facilitate compliance with national and international regulations by eliminating the risk of processing illegal transactions and detecting high-risk financial customers.

Technical Sales Consultant March2015- Present

Duties:

I am mainly responsible for the Implementation, Support and Presales activities of eVision’s financial applications with the clients from banking sector like National Bank of Egypt, Export Development Bank of Egypt, Misr Iran Development Bank, Commercial International Bank and Blom Bank Egypt.

Provide Implementation, go-live and after sale support of Anti Money Laundering application Firco Filtering Suite provided by the global FircoSoft Company. FircoSoft is recognized as the market leader for watch list filtering lauded by regulators, analysts and financial institutions around the world.

Provide technical support and onsite support for CARAT NOS application (SWIFT messages reconciliation solution).

Represent company's applications features and business strongly.

Identifying and establishing customer new business requirements.

Organizing sales visits and Liaising with existing clients.

Preparing tenders, proposals and quotations.

Negotiating contracts, terms and conditions.

Reviewing cost and sales performance

Writing reports and sales literature

Attending trade exhibitions, conferences and meetings.

KnowledgeNet Company

http://www.kn-it.com

Company Profile: TradeNet platform in briefs an Order management system offers the unique combination of a robust, reliable Equity Trading Management System and a wide variety of channels to access. A full integrated solution for Brokerage firms with a real time Market connectivity and real time settlement transactions with a core bank system and financial applications. It provides direct market access to various exchanges including Tadawul, Dubai Financial Market, Abu Dhabi Securities Exchange, NASDAQ Dubai, Qatar Exchange, Egypt Stock Exchange, Kuwait Stock Exchange, and Muscat Securities Market.

Senior Implementation Consultant Jan 2012 – Feb2015

Duties:

Provide going live support with all TradeNet trading channels (Oracle forms, Oracle Reports, J2me, J2ee, iPhone and .Net apps).

Participating in User Acceptance Testing (UAT).

Gap/Fit analysis member.

Gather, understand and analyze Customer requirements.

Deploy and test integration with Financial Core Bank System, Wealth Management System and other markets through Thomson Reuters.

Handle the integration between TradeNet trading channels, RSA server.

Deploy online mobile trading applications (Blackberry, iPhone, etc on IBM WebSphere application server.

Communicating with various internal teams to deliver a complete, high quality final deliverable and provide updates as needed to the customer in order to meet performance objectives.

Providing feedback on the releases of new TN financial products to management and internal teams.

Validate, deliver and monitor technical/business required CRs which meets business requirements.

Provide business and technical trainings to customers.

Perform technical escalations in line with company procedure.

Pre-sales activities, offering Presales support for current/new customers.

Project Management activities for some projects such as Dhofar Bank and Vision Capital Brokerage Company.

Build good relationships with peer and management levels both with clients and the company management.

Responsible for evaluating current processes, policies and recommending improvements.

Projects/Sites:

Saudi Arabia

Implementation and Upgrade Process for:

Osool and Bakheet Investment – Riyadh, KSA.

ENBD – Riyadh, KSA.

EFG Hermise – Riyadh, KSA.

The Investor for Securities Company– Riyadh, KSA.

United Arab Emirates

Implementation and Customization activities for:

Vision Capital Brokerage Company– Abu Dhabi, UAE.

Emirates NBD (ENBD) – Dubai, UAE.

Emirates Islamic Financial Brokerage (EIFB) – Dubai, UAE.

Oman

Implementation and upgrade process for Bank Dhofar Brokerage Firm – Muscat,Oman.

Implementation Member July 2009 – Dec 2011

Duties:

Go Liv activities with many trading channels (Fox, My Port, eTrade, Spot, etc

Provide Customer functionalities/business support during Implementation phase.

Troubleshoot and solve system technical/Business issues before impacting business and trouble tickets are opened.

Projects Issues definition (JIRA web portal) and status monitoring.

Following up on Production/Onsite issues progress with development and support team.

Test all deliverables before installing to customer.

Apply provided fixes from support and internal development teams and making sure it meets customer expectations and business agreed on requirements.

Deploy desktop and online TradeNet trading channels on IBM WebSphere application server (J2ee applications)

Deploy.Net desktop and web applications (ASP.Net,XBAP, etc on IIS 6.0 & 7.0.

Deploy Spot mobile trading application on IBM WebSphere application server (J2me app).

Deploy integration with wealth management system.

Develop user manuals and provide customer application training.

Projects/Sites:

United Arab Emirates

Emirates NBD Bank (ENBD) – Dubai, UAE.

Abu Dhabi Islamic Bank ADIB – Abu Dhabi, UAE.

Sharja Islamic Bank SIB –UAE.

Oman

Implementation process for Bank Dhofar Brokerage Firm – Muscat,Oman (Phase I and II).

TEData

Technical Support Engineer February 2009 -Jun 2009

Duties:

Support Physical and Logical Problems Related to Internet connections.

Report to second level support according to the problem type to speed the action of resolving the issue

TECHNICAL SKILLS

OC4J, Tomcat, IBM Web Sphere &JBOSS Application servers.

MS SQL &Oracle Database, Oracle Forms and Reports

Linux, Windows.

Thorough knowledge of Windows Server, IIS 6.0 and IIS 7.0.

Deploying and signing App store applications (IOS store).

Good knowledge of J2ee, J2ME&.Net Applications.

Familiarity with ASP.Net, HTML, XML, .NET, and JAVA.

Database Analysis & Design.

Networking and Data Mining.

FINANCIAL/TRADING PROFESSIONAL SKILLS

Firco Filtering Suite (Anti-Money laundry Application).

CARAT NOS application (SWIFT messages reconciliation solution).

Solid experience in different stock markets Dubai, DFM, Nasdaq Dubai and Oman's Market.

Brokerage Operations, Corporate Actions and Margin trading.

Equities & Fixed income

Institutional trading.

Integration experience with different order routing systems using FIX protocol.

PERSONAL/SOFT SKILLS

Self-Motivated and ability to learn new Technologies/Products quickly.

Pro-active, enthusiastic and energetic team player.

Systematic/Always seeking to get things done in parallel with best quality.

Customer handling and satisfaction skills.

Able to shift priorities quickly and control and overcome popped up obstacles with efficient decisions

Ability to work well in a Group or Individual.

Working under pressure, Committed and Hard worker.

Negotiation Skill.

Self-critical and fault-finding.

LANGUAGES

Arabic: Mother Language.

English: Excellent

PERSONAL INFO

A Date of Birth: 04/10/1987.

Gender: Male.

Nationality: Egyptian.

Marital Status: Married.

Contact this candidate