Customer Service Accounts Payable

Eleanor Menefee

**** ***** ******

Garfield Heights, Ohio 44125

Home: 216-***-**** Cell: 216-***-****

**************@*****.***

OBJECTIVE

Acquiring a challenging opportunity that will utilize my accounting, computer and customer service skills.

SUMMARY OF QUALIFICATIONS

Experiences, hands on progressive accounts payable, accounts receivable

Efficiency handling cash and bank reconciliation, month-end closing and balancing reports

Data entry, credit checks, statements, collections and pricing, microfilm, posting cash and credit card transfers, refund request, and refund register

Accurate, organized, aware of importance of meeting deadlines and maintaining smooth work-flow

EXPERIENCE

TEMPAY INC. CLEVELAND, OHIO

Payroll Specialist 2006 to Present

Compile and enter payroll date such as hours worked, taxes, insurance, garnishments, vacation, 401K and other deductions withheld

Maintain and update employee information in payroll system

Audit payroll files each payroll cycle to ensure accuracy payroll

Respond to employee inquiries regarding payroll issue by verifying records

Maintain personnel payroll files with regular filings of employee information and updates

RAN ASSOCIATES CLEVELAND, OHIO

Billing Specialist 2003 to 2005

Responsible for weekly bills, calculating taxes and penalty charges

Verify billing accuracy for temporary employees, and monitoring and checking for accuracy for 1,000 time cards for 10 divisions

Responsibilities also include, resolving customer billing questions and negotiated solutions

Process all procedures and collect delinquent accounts, and calculate payroll deductions and process payroll.

TRUE2FORM CLEVELAND, OHIO

Data Entry / Accounts Payable (Temporary Position) 2002 to 2002

WORLD ALMANAC EDUCATION CLEVELAND, OHIO

Accounts Receivable / Cash Applications 1998 to 2002

Prepared and processed daily bank deposit and lock box bank deposit

Worked with customer service personnel to research and resolve open account issues of credit and refund to accounts

Prepared and processed credit cards

Made collections calls to past due accounts on a regular basis

Generated monthly statements and reprint for customer

BOOKSELLERS CLEVELAND, OHIO

Accounts Payable Assistant 1991 to 1998

Considerable experience resolving customer concerns.

Responsible for preparing and processing accounts payable, coding and matching invoices.

Generated and mailed AP checks

Experienced in entering accounting information into database

Processing and filing experience

EDUCATION

Business courses at Cuyahoga Community College in Cleveland, Ohio

SKILLS

Ten Key by Touch, MS Word, Excel and Access, Windows 95/98 & 3.1, Advance calculation

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