Customer Service Engineer
Resume:
Christopher G. Harnack
Crystal, MN 55428
*********@*****.***
Work History:
****-**** ***** **** ***** Group, Fergus Falls, MN. Radio Engineer/Producer.
My main tasks included radio on-air personality and making sure that advertisements were run correctly. I answered all customer service questions from listeners. I was also in charge of engineering all sporting events.
1996-1999 Mid States Broadcasting/Fargo-Moorhead Radio Group, Fargo, ND.
On-air personality/engineer.
I was in charge of engineering sporting events, and also in charge of several different radio shows including news, music, sports, weather and other miscellaneous events.
1996-1999 North Dakota State University/KDSU radio, Fargo, ND.
On-air personality/news producer/assistant teacher.
During this time, I was a student at NDSU. I mentored other students, teaching them how to work in radio. I was the host of several Jazz and Classical radio shows, as well as a news producer and host for the morning show, in conjunction with National Public Radio.
2000-2014 Receivables Control Corporation, Maple Grove, MN.
Senior Research Advisor
My duties include conducting research on companies, individuals, and analyzing their creditworthiness.
I also compile research into comprehensive reports, in spreadsheet form, for internal and external use. I compile data on a daily, weekly, monthly and yearly basis. I deal with clients, internal staff, government agencies, and other sectors on a daily basis assisting them in questions and research. I have also assisted training many employees in various areas. I was a part of the Legal team in assisting legal proceedings, gathering research, dealing with attorneys, proofreading contracts/applications, and other legal duties.
Education:
Fergus Falls Community College 1993-1996
Associates in Arts Degree (Areas of Study: Athletics, Education, Agricultural studies)
North Dakota State University 1996-1999
Bachelor in Arts Degree: Art, Humanities & Social Sciences (Major: Mass & Speech Communications) (Areas of Study: Psychology, Athletics, Education, Coaching, Broadcasting)
University of Northwestern St. Paul 2014-2015 (Graduation December 2015)
Student in the Master’s of Organizational Leadership program (Areas of Study: Strategic Management, Human Resources, and Effective Leadership)
Skills:
Proficient in Word, Excel, Outlook, PowerPoint, Internet.
Coaching Experience: 1993-2015 (Various Sports)
Available upon request
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