Customer Service Microsoft Office

Olga Iurchenko ***- **** Fanshawe Park Rd E, London, Ontario N5X0K9 ****-***********-****@****.**

Cell. (226-***-**-**

Personal Strengths and Skills

- Responsible, hardworking, self-motivated and dependable

- Strong skills in time management, prioritizing tasks, and meeting deadlines

- Consistently maintain a positive attitude and enjoy helping people

- Organized and detail-oriented; produce quality work even when under extreme time pressure

- Cooperatively work with others, produce and deliver required work

- Basic accounting knowledge

- Proficient in: Microsoft Word, Microsoft Office, Microsoft PowerPoint

- Trilingual: Russian, Ukrainian and English

Education

Fanshawe College, London, Ontario January 2014-September 2015

Hospitality Management – Hotel

Oles Honchar Dnipropetrovsk National University, September 2012- June 2013

Dnipropetrovsk, Ukraine

Master of Laws

Oles Honchar Dnipropetrovsk National University, September 2008-June 2012

Dnipropetrovsk, Ukraine

Bachelor of Laws

Work Experience

Residence Inn by Marriott, London, ON

Food & Beverage Server June 2014 -Present

- Performed quick customers service

- Monitor dining room

- Train new staff on guest service expectation, safety procedures, proper food handling

- Answer customer individual inquires and resolve issues promptly

Private notary Bureau of Dnipropetrovsk regional Notarial District

Dnipropetrovsk, Ukraine September 2012- June 2013

Secretary of the private notary

- Kept of register registration of notarial acts

- Worked with Archives and Record Keeping

- Schedule appointments with clients

- Prepared draft contract of sale of real estate

- Prepared draft agreements on the right to inherit by law and testamentary

Dnipropetrovsk District Court of Dnipropetrovsk region Summer 2012

Dnipropetrovsk, Ukraine

Assistant to court clerk

- Helped the court clerk to conduct the hearing record

- Provide customer service

- Assistance in drafting and sending letters to appear on judicial session

Oles Honchar Dnipropetrovsk National University Law Clinic

Dnipropetrovsk, Ukraine September 2009 – April 2011

Work with clients, provide legal assistance in civil and family law, working with contracts and conducting research practices.

References Available Upon Request

Contact this candidate