Senior Product Manager

Jerry L. Hart

*********@*****.***

www.linkedin.com/in/jerryhart23

SENIOR PRODUCT MANAGER

Senior Product Manager with expertise in Product / Project Management and Engineering Management leading cross-functional and virtual product development teams. Strengths include bringing new products to market, customer engagement, lifecycle management, and detailed planning of hardware and software development phases for commercial product launches. Experience launching enterprise and B2B products, product collaboration with Fortune 500 companies and product training.

Product and Project Management

Customer Engagement

In-Market Lifecycle Management

End-to-End Schedule Development

Virtual Team Development

Detailed Organization and Planning

Software Application Management

Product Evangelist

EXPERIENCE

MICROSOFT (NOKIA), San Diego, CA 2000-2015

Senior Product Manager (2005 – 2015)

Managed product development and launch in an Agile work environment for flagship 4G LTE Smartphones. Extensive experience with all phases of mobile phone development, operator software customization, market launch, go-to-market planning, sales training and market launch asset development. Excellent organizational and planning skills, broad customer engagement experience, solid presentation and communication skills, hands-on product demonstration capability.

Identified and implemented usability and user-interface changes for native software application experiences

Directed content development and changes for 3rd party software applications to improve consumer experience

Identified and secured customer agreement for software application feature experiences

Product Manager for Nokia’s first flagship “camera-phone”, the Lumia 1020

Launched multiple innovative products to include first pre-paid phablet in US Market, first dual-mode wireless charging phone and the Lumia 640 identified as the ‘Best of Mobile World Congress” value tiered phone

Coordinated operator variant customization requirements thru RFP proposal to include schedule alignment to ensure time to market targets were achieved

Managed new software application development targeted for initial product launch which improved customer experience

Conducted product kick-off and requirement negotiation lock-down with key customers

Identified and implemented re-use of materials to save over 15K in scrap costs

Collaborated with customer and account team to introduce first ever retail bundle offering with product launch to increase product exposure at launch

Improved product out-of-box usability experiences thru consumer driven testing

Created and rolled-out Product Process Requirements document that ensured products being developed and built met strategic customer requirements

Presented product status to internal and external program and executive level management

Led cross-functional global and virtual teams which aligned global products for US variant launches

Developed, created and edited customer specific marketing launch assets

Accessory Product Manager (2003 – 2005)

Managed CDMA accessory line for all US CDMA product launches to include energy management solutions, integrated car solutions, wireless / audio solutions and imaging solutions.

Developed accessory product roadmaps and strategies which aligned accessory and product launches to optimize market exposure for increased sales

Coordinated new in-box charging solution. Implemented charger adapter to reduce consumer transition usability experience

Drove development of lower cost CDMA headset to reduce in-box bill-of-material cost for all CDMA product launches

Managed relationship to include SOW and contract negotiations between Nokia and Smith Micro in the development of 3rd party accessory connectivity solution

Defined Accessory Product Manager role within CDMA team for San Diego based product launches

Carrier Requirements Manager (2000 – 2003)

Designed and developed requirements management process and database architecture to implement center-wide process for managing all program and operator requirements.

Conducted quarterly DOORS training sessions across multiple Nokia sites and within all program and engineering disciplines.

OTHER RELEVANT EXPERIENCE

L3 COMMUNICATIONS (RAYTHEON AND HUGHES TRAINING), Arlington, TX

Project Engineering Lead and Business Process Consultant

Lead Project Engineer for multi-platform software simulation training devices to include desktop trainers and cockpit trainers.

Implemented Integrated Product Team concept to improve organizational program structures resulting in program delivery ahead of schedule and under budget

Coordinated all technical aspects, test schedules and delivery of simulation platforms per Government contracts.

Cost account manager for engineering budgets, WBS development and resource planning for budgets in excess of 10 million dollars.

Facilitated structured three-day process improvement workshops to map and improve functional business processes.

EDUCATION AND TRAINING

MBA Engineering Management, University of Dallas, Dallas, TX

BS Electrical Engineering, Auburn University, Auburn, AL

Numerous Advanced Leadership Trainings, Consumer Segmentation Trainings, Stand Up / Speak Out Communication Training

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