S.NAVITH SHERIF

No **/*, Tiruvalluvar Nagar,

Sirupooluvapatti (po), E-mail ID: acsevn@r.postjobfree.com

Tirupur-640603,Tamil Nadu MobileNo: 729-***-****

OBJECTIVE:

To work with an organization that empowers enough to develop the feeling of ownership and opportunities for self development, which can in turn make one spend longer hours for organization development.

PROFESSIONAL EXPERIENCE (6+years)

1.Currently working with Vogue clothing Company, Tirupur as a Senior Merchandiser

(March2015 to till

2.Worked with Eastman Exports Global Pvt Ltd, Tirupur as a Senior Executive in Planning &Order Tracking Department (Aug-2012 to Feb2015)

Buyer’s handled (Bensherman, Hurley, Puma, JC-Penny, Monoprix, 883 Poloce, Blackout, Globes, Decathlon and Vetir etc.)

Co ordinate with senior merchandiser regards new order confirmation and review the job sheet(Consumption,Excess %,Cad program & Accessories)

Checking proto samples, counter samples, Fit samples, Size set, PP samples etc.

Monitoring T&A Plan for all Orders, Coordinate with all departments(Yarn, Fabric, Testing, Production, accessories& Sample)ensure all the items are in-house as per their committed ETA Date

Co ordinate with factory people get the line plan for every order and every day cross check with production execution team,

Prepare daily, Weekly, Monthly MIS reports, and update the status of(Placed jobs, Yarn, Fabric, Production & Shipment)to the Management

2. Two Years&3Months worked with Scope International (STANDARED CHARTED BANK) Chennai as a Customer Support EXE (UAE Process) (Fep2010 to June2012)

Attend all Phone calls and handle the queries of Overseas customer’s Account on daily basis and provide them a best service,

Maintain bank’s quality level &TAT for each issue as best,

Making outbound calls to sell banks own financial products (Insurance, Cards& Loans) to customers.

Preparation of Daily MIS consolidation for all calls& weekly and Monthly reports.

4. One year with AXIS Bank LTD as a Regional Desk Officer & Team leader for EMI Conversion team (Oct 2008 to Oct2009)-Chennai

Attend walk-in customers and resolve their issues (credit cards)

Attend all Phone calls and queries received at regional desk on a daily basis.

Preparation of Daily MIS consolidation for all calls, Walk-ins and Emails.

Preparation for all weekly and Monthly reports.

Manage a team (8 members)to sell EMI products for credit card customers

5. Two years Worked as a Telesales Officer & Quality asst in Optimus Global Services (Sep 2007 to Sep 2008)-Chennai

Cross selling Domestic process(ICICI BANK-Loans, Credit Cards, Lamboard, Prudential)

With the help of quality department ensure all the sales are happening as per Bank’s norms

Making out bond calls to sell a financial products (loan, Insurance, Credit card)

Providing a best relationship for new and existing customers,

EDUCATION QUALIFICATION

B. A. (English) - Tamil Nadu University at Chennai.

DCS - Diploma in computer service

COMPUTER KNOWLEDGE

MS Excel, PowerPoint and MS Word Packages & Banking Soft wares

(CMS, CEMS, CCS)Web designing, Advance concepts in IT

PERSONAL DETAILS:

Father’s Name : A.S.Sulaiman Sherif. (Late)

Marital Status : Married

Date of Birth : Nov, 08, 1983.

Languages Known : English, Tamil, Hindi, Malayalam, and Urdu.

DECLARATIOIN

I hereby declare that the above mention particulars are true and correct the best of my knowledge and belief.

(Navith Sherif.S)

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