MARC ZIERTEN

*** ****** ***** *********, ** ***** - 404-***-**** - acse65@r.postjobfree.com

During 28 years insurance experiences, responsibilities have ranged from production underwriting and management to marketing,

communications and sales for brokers and 300+ southeast and southwest retail agencies. 18 of these years include heavy and artisan/trade

construction. Years of experience per casualty line are as follows: Primary CGL (19), Property / Inland marine (10), Excess /Umbrella (9),

Commercial Auto (16), Workers Compensation (12), Property / Inland marine (10), Package policy (10).

I am adept at cultivating relationships and generating collaboration between the aforementioned external customers and internal customers:

underwriting, information technology, audit, actuarial, finance and claims. I also excel at developing new or unproductive territories. I am

adept at cultivating relationships and generating collaboration between the aforementioned external customers and internal customers:

underwriting, information technology, audit, actuarial, finance and claims. The end results are the following achievements:

Ironshore Exceeded budget for new business premium and submission count and had a 100% renewal retention.

HIIG Generated a multi-lines book exceeding 20m premium As of 7/1/15, the current and projected loss ratios generate a

profitable book.

Axis - Grew territory from $400,000 year end 2007 to over $8,000,000 year end 2009 and was on pace to exceed $10,000,000

premiums for 2010. In addition to the 8m+ 2009 written premium. I received the highest performance evaluation and earned the

maximum 25% bonus.

WR Berkley (Berkley Specialty Underwriting Mangers BSUM) - Generated a profitable book of business which grew from

less than $1,000,000 premiums in 2003 to over 8,000,000 in premiums year end 2007. BSUM produce a ROE exceeding 20 points for

every year during my employment.

C.N.A - grew annualized earned premiums from 14,000,000 in 2000 to over $30,000 million for 2003 with a 94 combined ratio.

Georgia Casualty - Grew territory from $ 6,000,000 in 1995 to 28,000,000 year end 1999. The combined ratio ranged from the mid

80s to low 90s. I was promoted to AVP and made an officer of the company in 1998. The biggest accomplishment was the creation

and implementation of CGL and Work Comp program for the Georgia Fruit & Vegetable Growers Association. This program ran

from 1997 to 2002 and generated over 8m premiums with a 28% loss ratio.

Progressive Received and Exceeds Expectations for 5 of 7 performance reviews.

Ironshore provided a promotional AVP opportunity to develop an Atlanta team to produce primary casualty, lead umbrella and excess

casualty for national retail brokers. I did write several lead umbrella and excess accounts and was exceeding my budget. Upper management

decided to discontinue specialty casualty operations in the Atlanta office. I was subsequently released and received 14 weeks severance pay.

My former territory is being managed by the Dallas office.

I rejoined Houston International Insurance Group in December 2014 for a promotional opportunity as Managing Underwriter for the West

Region. Because a recent corporate lawsuit has caused significant instability, I would be interested in an opportunity that can provide more

job security and production potential.

Best Regards,

Marc Zierten

EDUCATION

Graduated Cum Laude with a 3.2 GPA with a B.S. in Business Management from Georgia Tech and member of the Beta Gamma Sigma

Honor Society. Awarded a National Merit Scholarship.

SUMMARY

Executive Property and Casualty Manager and Underwriter with solid multi-lines experience managing wholesale broker and independent

agency distribution channels, and managing underwriting and marketing staff. Excels at developing new or underperforming territories with

a combination of strong consistent underwriting and superior marketing, relationship building and customer service skills. The end result is

the creation of a growing, profitable, high renewal retention territory with three admitted standard carriers and two E&S carriers. Other

primary skills include: marketing/sales plan strategy development, endorsements creation / revision, complex loss sensitive risk analysis,

product development, production / profitability report generation and analysis, internal audit development, implementation and analysis, and

internal / external training.

PROFESSIONAL EXPERIENCE

HOUSTON INTERNATIONAL INSURANCE GROUP, Atlanta, GA, December 2014 present, Managing Construction Underwriter.

Lead a group of 4 underwriters and 3 underwriter assistants focusing on heavy construction. Insurance line emphasis is GL, auto, excess and

workers' compensation for retail brokers in the South-central, Southwest, Midwest, Rocky Mountain, and Pacific Coast regions. Account

premiums range from 150k to 3m. Developed a new business an new broker marketing program. Currently reevaluating the general liability,

excess, auto and workers compensation form.

IRONSHORE INSURNACE - October 2013 5-21-14 - AVP Casualty Underwriting Manger

Manager of Ironshore Specialty Casualty's Atlanta office

Underwrite and produce business for the Retail Distribution network for the Southeast Region.

The lines of business are Primary GL, Lead Umbrella and Excess Liability with limits up to $50M and written primarily on an

Excess and Surplus lines basis. Average premium is 125k.

Target product lines include: Construction (OCIPs, CCIPs, practice policies), General Casualty (including Agriculture;

Manufacturing; Product Liability); Energy; and Transportation

As of 5-16-14, 5% over written premium budget and 40% over submission budget.

Produced 700k new business and 2M renewal business (100% retention).

HOUSTON INTERNATIONAL INSURANCE GROUP, Atlanta, GA, December 2011 October 2013, Sr. Mult-Lines Construction

Underwriter

Develop agency relationships and underwrite property and casualty lines for heavy construction accounts ranging from 30K 800k, agents

and brokers primarily in TX, LA, IL, PA, AL and GA.

As of 10-1-13, produced in excess of $20 million multi-lines heavy construction and crane new business premium

Produced $ 3 million + lead umbrella premium.

In 2012, produced in excess of $7 million multi-lines heavy construction and crane new business premium. As of 10-15-2013 this

my total production exceeded 20m premium

Average account premium was $250K.

Average GL premium was 100k. Average Umbrella premium is 50k

A majority of these accounts include general liability, property, inland marine, excess liability (up to 5 x of 1), auto and workers

compensation. 75% of the GL, Excess, and Inland Marine lines are written with non-admitted carriers

Mentored and trained 2 Underwriting assistants and 3 underwriters.

Implemented procedures to improve the quote and policy issuance process.

AXIS INSURANCE, Alpharetta, GA, May 2008 May 2010, Assistant Vice President, E&S Casualty Underwriting and Sales

Managed 40 E&S wholesale casualty brokers in Georgia, Florida, Alabama, Tennessee, Texas, New Jersey, New York, and New Jersey.

Managed a Senior Underwriting Assistant (U.A.). Reported to the Senior Vice President. Underwrote E&S, higher severity, lower frequency

commercial general liability accounts for heavy commercial specialty contractors, construction, product manufacturers and distributors

(mostly imported goods), apartments, LRO, nightclubs, and amusement parks and centers. Half of these accounts had 2/2/2 limits and

generated $25,000 to 600,000 of premium.

2009 Top Underwriter of new business premium production, renewal retention, and loss ratio. I grew my territory from $400,000

year end 2007 to over $8,000,000 year end 2009 and was on pace to exceed $10,000,000 premiums for 2010.

Worked with the Excess Liability Underwriter to write up to 10 million in liability limits.

Collaborated with the IT department to develop a new Underwriting Management System for new business, renewal quotes, and

file management which increases underwriting efficiency.

Performed account underwriting file audits to ensure they met both internal and external requirements. This resulted in better audit

scores from reinsurers.

Established new clearance procedures which enabled the UAs to do some of the basic underwriting data collection which increased

underwriter quote efficiency and hit ratio.

Increased new business accounts by creating an excel program to experience rate high frequency accounts at different retention

levels.

Produced and analyzed monthly reports regarding production and account type that could be sorted by country, office and

underwriter level which helped all Underwriters to develop business development / marketing plans.

BERKLEY SPECIALTY UNDERWRITING MGRS, LLC (Gulf Insurance) Atlanta GA., Oct. 2003 May 2008, Managing Casualty

Underwriter

Managed 30 E&S wholesale casualty brokers in Georgia, Florida, Alabama, Tennessee, Indiana, Missouri, Oklahoma, and Texas.

Underwrote E&S, high severity, low frequency products and completed operations exposure for heavy commercial specialty contractors,

commercial and residential construction contractors, and industrial and oilfield contractors, manufacturers, and distributors Generated a

profitable book of business which grew from less than $1,000,000 premiums in 2003 to over 8,000,000 in premiums year end 2007.

Managed a UA and two junior underwriters.

Underwriter member of the team that developed and tested the paperless underwriting management system, and subsequently trained

other Underwriters on this new system.

Developed new paperless document requirements and procedures to complying with Sarbanes Oxley.

Performed account underwriting file audits to ensure they met both internal and external requirements which improved our audit scores

by reinsurers.

Executed a training program for two new Underwriter Trainees and managed them as junior underwriters.

Worked with Claims department to develop special claims handling procedures and TPAs approved. This resulted in over $4,000,000 of

new business between 2004 and 2008

CNA COMMERCIAL INSURANCE, Maitland, FL., March 2001 - October 2003, Sr. Production Underwriter and Sales Manager.

Managed 100+ agencies in Georgia and Alabama for the CNA Small Business. Key duties included production underwriting, business

development, education, training, and problem solving for three types of audiences: distribution channels, end consumers, and CNA

Associates. Managed a staff of 4 which included two UAs, a Sales Rep. and an Underwriter Trainee. Underwrote moderate hazard

residential and commercial contractor / manufacturer / distributor accounts that generated $10,000 to $50,000 premium with premium split

by line of 30% general liability, 25% Property/Inland Marine, 5% umbrella (up to 5m limits), 15% workers compensation.

Team member of the C.N.A. Central development team and internal audit team.

Team member of the underwriter agency management system.

UNIVERSAL AMERICAN FINANCIAL CORPORATION, Orlando, FL, December 1999 March 2001, AVP Marketing &

Communications

Developed and executed the marketing and communication programs and sales presentations for the Career Agents Division, which focused

on long-term care, life and health, and disability insurance products. I trained agents on making the sales presentation. Managed a staff of 5

in the areas of creative, print production, lead generation, and training collateral.

GEORGIA CASUALTY (Bought by Columbia Ins. Group) Atlanta, GA., Oct.1995 Dec. 1999, AVP Sales & Production

Underwriting

Managed 90 agencies in Georgia, Alabama and Florida. Key duties included production underwriting, business development, relationship

building, education, training, and problem solving. Business segments were commercial and residential construction, industrial contracting,

manufacturing, and agri-business. Focus was admitted multilines middle market accounts with workers compensation and property being

the highest premium generating lines. I also wrote mono-line workers comp accounts with premiums ranging from $20,000 to $1,000,000,

and retentions ranging from guaranteed cost to a 1 million SIR. For larger accounts I also developed dividends and paid loss retro plans.

Managed a staff of 5 for marketing, sales and loss control functions. Grew territory from $ 6,000,000 in 1995 to 28,000,000 year end 1999.

Developed a CGL and Work Comp program for the Georgia Fruit & Vegetable Growers Association. This program ran from 1997 to

2002 and generated over 8m premiums with a 28% loss ratio.

Created a Workmans Comp Assigned Risk Program to take insured out of the pool upon agreement to Workmans Comp Loss

Control Program and Claims return to work program.

PROGRESSIVE INSURANCE COMPANY, Atlanta, GA., December 1986 October 1995

Senior Sales Manager & Commercial Auto Underwriter (1988-1995), Field Underwriting Safety Engineer (1986-1988)

Managed over1,000 agencies in Georgia for both commercial auto, personal auto, motorcycle, boat and RV . Key duties included

relationship building, education, training and problem solving. Production underwriter for trucking and livery accounts between 5-1000

power units Performed field-underwriting analysis to determine profitability and pricing for trucking and livery operations. Implemented

loss control programs reducing existing customer insurance claims expense. Lines loss controlled were auto, and transportation terminal

Property, Work Comp, CGL, and pollution liability.

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