Warehouse Management, Warehouse Supervision, Operations
Resume:
Jesus D. Dalton
San Diego, CA. 92117
*******@***.*** Cell: 858-***-****
Areas of Expertise and Qualifications:
Warehouse Operations Management
Complaint Handling & Resolution
Customer Service Management
Fulfillment Center Management
Forklift and Pallet Jack Certified
Crane Certified
Order Fulfillment
Union and Non Union Experience
Teambuilding
Interpersonal Skills
Self motivated
Some QA Training
Experience:
UPS
Adminstrative Assitant III (temp) 2/2015- 5/2015
Responsible for using UPS network to resolve issues regarding all customers and packages.
Handling customer complaints.
Cold call with customer to resolve problems.
Worked with drivers to connect with customers issues.
Use of network for assignment of on call pickups.
Use of network to remove and input stops into the UPS handhelds.
Light dispatching for drivers.
UPS
Helper Coordinator (Seasonal/ Temp) 11/2014- 1/15/2015
(Seasonal/Temp) Responsible for the coordination of all extra help for the peak season. Handling over 90 helpers with direction and instructions to meet with the assigned drivers.
Work with Management for assignment.
Contact extras with meet points and times.
Work with drivers directly for meet point and times.
Use in house UPS software for assignment and documentation.
Provide end of day reports to Management on all assignments.
Work with HR on any issues regarding helpers.
Lifewave,LLC 2/2014- 8/ 2014
Warehouse/ Fulfillment Center Manager
Organize and Set up the Warehouse to run efficiently and flow for a greater outcome.
Warehouse Organization to comply with FIFO.
Inventory control and Cycle counts.
Manage performance of staff and all Warehouse activities.
Regulate and comply with all Company Standards and Processes.
Trained on Endicia, Dazzel, UPS, USPS and DHL software.
Trained on Freedom software (internet cart).
Shipping and Receiving.
Pick / Packing / Storing.
Worked with QA Manager to comply with all FDA and OSHA regulations.
Helped with the creation of SOP’s and Processes of the department.
Record keeping of all receiving and QA retains.
Worked with CS to resolve any and all issues of fulfillment.
Direct contact for all shipping vendors.
Worked with the Director of Supply to insure inventory levels.
Worked with Marketing Team on new packaging issues.
Norcron, LLC 6/2012 to 5/2013
Warehouse Manager/Facility Manager
Security Clearance: PSI Adjudication of NACLC by OPM - granted a Secret Clearance on 10/17/2012 by DISCO. (Expired)
Comply with all safety regulations including state, federal, and company policies.
Manage the performance of staff and all warehouse activities.
Supervise receiving/shipping actions (physical and system).
Manage inventory control including stock replenishment, discrepancy resolution, cycle counting and physical inventory.
Packing and Storing.
Handle all facility functions of the building.
Worked with Property Management company to resolve any building issues.
Trained on Maximo Solutions.
Innovative Cold Storage 2/2009 to 3/ 2012
Warehouse Supervisor
Direct and organize the warehouse to ensure efficiency.
Manage the team including hiring, performance reviews, discipline and termination.
Provide daily supervision to all employees on the floor on all pieces of equipment.
Work with office staff on scheduling and resolving any issues regarding the warehouse.
Act as Safety manager ensuring compliance with OSHA regulations.
Maintain records of all safety related activities and inspections conducing bi-weekly safety walks.
Lead monthly safety meetings and ensuring safety training is completed routinely.
Utilized warehouse computer system to properly load and unload all tracks.
Primary contact and account manager for our two main clients.
Global Premier Development 9/2007 to 11/2008
Assistant Construction Manager (Owner Rep)
Managed various projects through design, development and production. Managed a consultant team, led conference calls, reviewed contracts, and ensured product quality. Collaborated with the construction team to insure projects were completed on time while deciphering potential delay paths. Worked with many different city officials regarding all issues from plan submittal, pulling permits, fees, plan review, problem solving and inspection walks. Researched, impact and project fees, scheduling and contractor relationships. Major Projects included:
Twin Palms Apartments 48 units, $ 8.8 million
Desert Senior Living 62 units, $ 12.1 million
Templeton Serenity Hills 41 units, 12.3 million
Soledad Gabilan Apartments 84 units, 18.9 million
La Entrada Apartment 85 units, 38.3 million
Roosevelt Apartments 52 units, 6.9 million
Imperial Gardens Family Apt 77 units, $ 10.5 million
Manzanilla Terrace 69 units, $ 9.3 million
Coca-Cola Bottling 3/1987- 9/2007
Warehouseman
Worked from product stacking to a lead position.
Responsible for training team, delegating job assignments ensuring completion of all tasks.
Involved with two different forms of cycle counting.
Responsible for daily inventory that was a critical part of the manufacturing of the product.
Performed physical counting of finished product using hand held scanners on bar codes.
Handled raw materials inventory and daily counts of raw materials.
Managed the process for shipping and receiving goods.
Computer Skills: Microsoft Office, Email, Internet, Warehouse management software.
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