Natasha D. Floyd
*** ******* **. ****, ** ***** 803-***-**** **************@*****.***
Objective
To obtain a position in a warehouse setting where I can use my technical skills and abilities to grow within the company.
Education
DIPLOMA 06/1998 YORK COMPREHENSIVE HIGH YORK, SC
Major: General Studies
CERTIFICATE 08/2010 YORK TECHNICAL COLLEGE ROCK HILL, SC
Major: Medical Billing and Coding
CERTIFICATE 11/2011 KAPLAN UNIVERSITY-ONLINE
Major: Medical Assistant
Skills & Abilities
More than 10 years of warehouse experience and 5 years of customer service/call center experience.
Outstanding leadership/management skills.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Self-starter, reliable, dedicated, detail oriented, ability to work under pressure and stress.
Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.
Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Experience
SHIPPING CLERK MERITOR INC 06/2015-PRESENT
Bill orders within the shipping systems.
Completes Bill of Ladings for carriers and customers.
Answers phone and emails as needed.
Maintains and files all shipping documents.
Schedules and tracks all carrier pickups.
Prints required schedules for all operators’ work stations and labels for product runs.
Use trucking system for inbound and outbound arrivals and departures.
Use forklift to load and unload trucks.
LIVE-IN CAREGIVER SELF 03/2014-06/2015
Transported client [mother] to and from medical appointments.
Supported in personal hygiene.
Assisted client with feeding, bathing, and clothing.
Performed daily living tasks.
Paid bills and shopped for client daily.
COLLECTOR 3 CITI FINANCIAL 11/2011-03/2014
Conducted heavy inbound and outbound collection calls to customers with delinquent accounts.
Developed successful and appropriate repayment plans such as, recurring payments, adjustment of terms, deferments, and settlements.
Reconciled discrepancies and handled customer inquiries related to accounting records.
Updated demographic information for customers.
Daily office duties such as emails, faxing, and etc.
ASSEMBLY/INJECTION MODING OPERATOR HELLA LIGHTING 01/2003-12/2008
Developed skills in machine operating, inventory, quality control, 100% Inspection, sorting, and packing using specification sheets.
Simultaneous use of tools with both hand and periods of long standing.
Forklift certified.
Updated daily outputs of cycle counting and productions runs in computer system.
Use of Kanban and FIFO system.
Provided training to new employees on all facets of operations and job performance.
Managed 8-11 operators/technicians daily to make sure requirements were met and units were assembled.
References available upon request