Customer Service Manager

Kimberly S. Carpenter

Cell: 713-***-**** Email: *********@*****.***

SUMMARY OF QUALIFICATIONS:

Conscientious, organized, detail - focused Accounting professional with a proven record of performance in various areas of General Accounting, Taxes, and Reporting.

Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.

Proficiency in managing Accounts Payable and Accounts Receivable, generating invoices and monthly state- ments for client. Proficient in Pay apps and preparing paperwork for Lien and Bonds

Excellent computer skills; proficient with Microsoft Word, Excel, Scheduler, Email Outlook, Word Perfect, QuickBooks, Access, Lotus, Lotus Notes, Oracle, Oracle Discoverer, JD Edwards AS400, and Internet

Excellent Customer Service skills.

S k i l l P r o f i c i e n c i e S

Accounts Payable/Receivable Prepare GL Entries Financial Statements

Billing/Collections Reconciliation Quarterly Reports

Sales Tax Reporting

WORK HISTORY

Various Contract Positions 2013-Present

Set Companies up on QuickBooks, Clean up books that were managed wrong by previous employees. Full cycle bookkeeping.

Chapman- Smidt Construction, Houston Accountant 2011-2013

Process bimonthly. Payroll. Monitor A/R and credit checks.

Post the GL/prepare Closing entries. Prepare Financial Statements. Monitor job costing.

Apply payments.

Monitor company’s cash position. Supervise A/P Clerk.

Prepare Customer Billings including Pay Apps

Prepare / submit all Taxes for company

Work with Liens and Bonds, and work closely with attorney preparing paperwork for lawsuit.

MBM- McLemore Building Maintenance, Inc. Houston 2009-2010

Contract – Acting Credit /Collections Manager

Managed collections and credit issues on 250 accounts with revenue of 4.5 Million. Collected 600,000 in bad debt.

Assisted Controller with various company legal issues. Cash Applications.

Fluid Power Equipment, Houston 2008 - 2009

Accountant

Processed bi-monthly Payroll.

Monitored A/R Billing and credit checks. Posted to the GL and closing entries. Prepared Financial Statements.

Applied payments.

Monitored company’s cash position. Addressed HR issues.

Supervised A/P Clerk.

Assisted in coordinating company insurance coverage. Prepared/submitted Tax Returns

US Legal Support, Houston Lead A/R 2006-2007

Collections for two New York divisions with combined revenue of 6 million.

Assisted Division Presidents with various Accounting issues. Assistant Supervisor with seven employee - trained new hires. Served as “ go to” person in Department Manager`s absence.

Responsible for adjustments, refunds, and various research on accounts.

Handled confidential matters within department.

DHL Danzas Air and Ocean – Houston AR Collections Spec 2005-2006

Assisted with closing entries for Projects Division (Accruals & Deferrals) and GL. Balanced Packing Revenue for Projects Division.

Managed Projects Division A/R consisting of 80 accounts with revenue of $3 million

Addressed credit issues with Collections Director.

Directed A/R cleanup of an acquired company with revenues of 5.9 million.

IKON Office Solutions- Houston National Accounts Dept. 2002-2005

Assistant to Manager of LDS/BDS/National Accounts Department.

Billing & Collections for 40 National Accounts with A/R revenue 2 million plus. Assisted Sales Team with various tasks including spreadsheets, special reporting, Sales/Use Tax issues and customer service support.

Prepared daily reports for field as well as in-house associates. Served as Acting Supervisor in Department Head`s absence. Responsible for web adjustments for National Accounts.

ICO Worldwide, Inc. (O&G) Houston A/P Full Charge 2001-2002

Processed payments for 50 Plant locations.

Check runs – bi weekly consisting of two thousand plus vendors. Specialized check runs for elite vendors.

Posted invoices into batches within the AS400 database.

Coordinated with Purchasing Manager on reconciliation of Fleet Accounts Maintained proper and completed documentation for all processes. Prepared reports in Excel as needed.

Prepared GL Entries.

King Koil Manufacturing Co. Houston Asst. Controller 1996-2001

Full Cycle A/P and A/R Billing

Prepared and submitted Monthly and Quarterly Taxes

Prepared Journal Entries

EDUCATION:

University of Houston Accounting/Psychology 1994-2002

Texas State University Accounting/Psychology 1989-1991

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