Office Assistant
Resume:
Rachael Gillis
Cockeysville, MD 21030
*******.*.******@*****.***
WORK EXPERIENCE
Syntel - Sparks, MD - 2014-present
Office Assistant
●Made security fobs and id cards
●Granted/Revoked wifi access
●Monitored and stocked office supplies, coffee supplies and paper goods
●Ensure that conference room are clean and organized for all meetings
●Assist office manager with projects as needed
Buffalo Wild Wings - Ijamsville, Owings Mills, MD - 2009-2014
CGR (hostess, take out), Expo, Trainer, Server
●Sat tables according to rotation, handled take-out
●Expedited food between kitchen and guest, dealt with food related complaints
●Trained new staff on CGR, Expo and Server positions
●Trained current staff on new menu items and ongoing promotions
●Took orders, delivered food, bussed tables, kept track of and cashed out checks
H&R Block - Frederick, MD - 2011-2012
CSP (receptionist)
●Responsible for welcoming clients, identifying and addressing the client's need, and maintaining a pleasant and business-like atmosphere and attitude
●Used H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional
●Balanced cash register; and received cash, check, and credit card payments for provided tax services
●Provided clients with completed tax returns and checks
EDUCATION
Urbana High School Ijamsville, MD - High school Diploma
Frederick Community College Frederick, MD - Earned 6 credits towards A.A.S. degree
SKILLS
Excellent Organization skills • POS system • Use of Microsoft Word, Excel, and PowerPoint • Word processing/typing • Secretarial duties • Customer Service • Interpersonal Skills • Teaching/Training skills
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