Customer Service Sales
Resume:
Scott R. Dourian
Northridge, CA *1324
Cell 818-***-****
E-Mail: ************@*****.***
OBJECTIVE: To be involved in a growing, fast paced sales, and service-oriented organization leading to greater responsibility.
QUALIFICATIONS: Energetic marketing professional with many years of sales, account management, and customer service/support experience in highly competitive markets. Goal oriented with strong analytical and presentation skills, computer literate with working knowledge of most software sales management tools. Have consistently demonstrated the ability to work well with all levels of management, while building long lasting client relationships.
EXPERIENCE
DION & SONS/SAWYER PETROLUEM 3/15-8/15
Sales Consultant
* Sold compressive services including Oil, Grease, Solvents, Card Lock fueling, and other
Fueling services in the greater San Fernando Valley.
* Position was eliminated due to regional downsizing of personnel.
G&K SERVICES 3/13-11/13
Territory Sales Representative
*Selling & Marketing of image brand uniform and facilities management services to medium and
large size companies throughout the Northern Los Angeles & Ventura Counties.
*Called on Industrial, Processing, Manufacturing, Automotive, and Restaurant accounts.
UNFIRST CORPORATION 4/11-3/13
Sales Representative
*Marketing uniform and facilities management services to medium and large size accounts
Throughout the northern Los Angeles County area.
*Achieved monthly objectives on a consistent basis
*Office leader in new accounts sold and installed.
*Called on Industrial, Processing, Manufacturing, Automotive, and hospital accounts.
DOMESTIC UNIFORM RENTAL 1/06-4/11
District Sales Manager
* Marketing uniform and facilities management services throughout the greater Los Angeles
County area.
* Provided field sales training for new representatives with little industry experience.
* Office leader in new accounts generated.
* Number one in region in year to date percentage to quota in 2007-2008.
* Over 100% of quota from 2006-2011.
* Ranked second in western region in accounts installed 22 out of the last 29 months.
* Salesman of the month 2/2010, 3/2010, 5/2010, 6/2010 and 8/2010.
* Went 28 consecutive weeks with sales generated.
IKON OFFICE SOLUTIONS 4/04-3/05
Account Executive
* Marketing office automation Systems to various current customers and new prospects in Ventura
& Santa Barbara Counties.
* Provide a detailed document strategy assessment to clients showing the increase in their productivity
While lowering operational costs.
ZEVXCHANGE 9/02-4/04
Account Manager/Delivery/Pickup Executive
* Assisted the drivers in the pickup and delivery process of electric golf carts to various GM
program participants in California.
* After their program was finished sold current electric carts to participants.
* Sold 50 Electric Carts with a total value of over 100,000.00.
CONTINENTAL IMAGING CENTER 12/01-7/03
Sales Executive/Account Manager 4/05-1/06
* Provided sales/account management/customer service and support for established accounts
In greater Los Angeles area.
* Provided customer service & account management to assure customer retention.
G&K SERVICES 7/00- 10/01
Sales Consultant
* Sold weekly uniform cleaning and facility service products to various sized companies.
throughout the Los Angeles & Ventura Counties.
* Called on most major industries
IRON MOUNTAIN 6/99 – 7/00
Account Executive
* Market business records storage and other business services to new accounts and existing
customers.
* Was over 100% of quota and office leader in generating new accounts.
WILLIAMS RECORDS MANAGEMENT 6/95-2/98
Sales Executive
* Marketed business records storage and other business services to new accounts and existing
customers.
* Was over 110% of quota and was the office leader in new sales generated.
* Was called upon from management to work with new employees on sales and account
development.
EDUCATION
California State University Northridge BA Sociology
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